Protyre Autocare - Alcester Reviews 

1,009
TrustScore 4.5 out of 5

4.7

Unit 3 Arden Bus Centre, Arden Road, B49 6HW Alcester, Warwickshire, GB


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Rated 5 out of 5 stars

Excellent service! I took my VW Golf in for two new rear tyres, and the service was first-class from start to finish. Friendly, professional, and efficient. Highly recommend!

Rated 5 out of 5 stars

I enquired about a replacement tyre for my wife's Golf and was told it was in stock. Appointment agreed for that afternoon to establish whether a repair was possible. It was and it was done very quick... See more

Company replied

Rated 4 out of 5 stars

Tyres were exactly what I needed at a good price but had to wait for an hour and a half to be fitted even with an allotted time slot.

Rated 5 out of 5 stars

We decided to use Protyre as Aidan the manager at ATS who we'd used for several years, was moving there. Completely took a chance but found that the experience was every bit as good as before. Everyon... See more


Company details

  1. Tire Shop
  2. Brake Shop
  3. Car Battery Store
  4. Car Inspection Station
  5. Car Service
  6. Wheel Alignment Service

Written by the company

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Contact info

  • Unit 3 Arden Bus Centre, Arden Road, B49 6HW, Alcester, Warwickshire, United Kingdom

  • 01789 764033

4.7

Excellent

TrustScore 4.5 out of 5

1K reviews

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4.7

All reviews

(1,009)

32,745 reviews in the last 12 months

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Rated 5 out of 5 stars

Good service on time

Good service with nice guy's, will use you again. Reasonable price

July 29, 2026
Protyre Autocare - Alcester logo

Reply from Protyre Autocare - Alcester

Hello Diane,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Alcester branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Really satisfied with the welcome and…

Really satisfied with the welcome and service provided to me thank you 😊

July 29, 2026
Protyre Autocare - Alcester logo

Reply from Protyre Autocare - Alcester

Hello Jeremy,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Alcester branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Excellent service

Excellent service! I took my VW Golf in for two new rear tyres, and the service was first-class from start to finish. Friendly, professional, and efficient. Highly recommend!

July 29, 2026
Rated 5 out of 5 stars

They were very efficient

They were very efficient, and repaired our car in record time

July 27, 2026
Protyre Autocare - Alcester logo

Reply from Protyre Autocare - Alcester

Hello Alison,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Alcester branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Competitive price

Competitive price, helpful staff. Easy booking process.

July 27, 2026
Protyre Autocare - Alcester logo

Reply from Protyre Autocare - Alcester

Hello Gillian,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Alcester branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Helpful

I find them very very helpful and friendly.

July 24, 2026
Protyre Autocare - Alcester logo

Reply from Protyre Autocare - Alcester

Hello Peter,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Alcester branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Superb service. Definitely recommend

Friendly professional staff and very good service, highly recommend these guys!

July 22, 2026
Protyre Autocare - Alcester logo

Reply from Protyre Autocare - Alcester

Hello Alan,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Alcester branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Service and MOT

Friendly and efficient service. Good communication.

July 20, 2026
Protyre Autocare - Alcester logo

Reply from Protyre Autocare - Alcester

Hello Rod,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Alcester branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars
Protyre Autocare - Alcester logo

Reply from Protyre Autocare - Alcester

Hello Bill,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Alcester branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars
Protyre Autocare - Alcester logo

Reply from Protyre Autocare - Alcester

Dear Shaun Hancock,

We would like to thank you for sharing your feedback regarding the service you received at our Alcester branch .

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

We will look forward to welcoming you again in the future.

Kind regards
Kayliegh
Customer care - Protyre

Rated 5 out of 5 stars

Great Mot.

Really nice garage and this is the second time I have used them and will do again.

July 10, 2026
Protyre Autocare - Alcester logo

Reply from Protyre Autocare - Alcester

Hello Saul,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Alcester branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars
Protyre Autocare - Alcester logo

Reply from Protyre Autocare - Alcester

Hello Customer,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Alcester branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Good company to deal with

We felt welcome and were dealt with promptly. Work was carried out satisfactorily.

July 13, 2026
Protyre Autocare - Alcester logo

Reply from Protyre Autocare - Alcester

Hello Peter​,

We would like to thank you for sharing your feedback regarding the service you received at our Alcester branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Helpful informative polite staff

Helpful informative polite staff
Careful check of tyres and full explanation that I needed new tyres.
No difficulty in booking time for work to be done
Thank you

July 8, 2026
Protyre Autocare - Alcester logo

Reply from Protyre Autocare - Alcester

Dear Mrs Morgan,

Thank you for sharing your positive feedback!

We are delighted to hear that you found our staff helpful, informative, and polite, and that the tyre check and explanation met your expectations.

We appreciate you highlighting the ease of booking at our Alcester branch.

We will look forward to welcoming you again in the future.

Kind regards
Kayliegh
Customer care -Protyre

Rated 5 out of 5 stars

Efficient Tyre Repair

I enquired about a replacement tyre for my wife's Golf and was told it was in stock. Appointment agreed for that afternoon to establish whether a repair was possible. It was and it was done very quickly at a reasonable price. Very tempted to get my six year old BMW 4-series serviced there in future.

June 29, 2026
Protyre Autocare - Alcester logo

Reply from Protyre Autocare - Alcester

Hello John,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Alcester branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Excellent prompt attention to tracking…

Excellent prompt attention to tracking both front & rear wheels

July 6, 2026
Protyre Autocare - Alcester logo

Reply from Protyre Autocare - Alcester

Hello LJB,

Thank you for taking the time to share your positive experience. We are so pleased to hear that you received excellent and prompt attention regarding your tracking from our team at Alcester. We truly appreciate your feedback and custom!

Best regards,
Eddie
Customer Care - Protyre

Rated 5 out of 5 stars

On time good communication when neede

On time good communication when neede. Very friendly

July 6, 2026
Protyre Autocare - Alcester logo

Reply from Protyre Autocare - Alcester

Hello Michael,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Alcester branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Friendly efficient service

Friendly efficient service at convenient location.
All made even sweeter with a discount promotion!
Very happy

June 25, 2026
Protyre Autocare - Alcester logo

Reply from Protyre Autocare - Alcester

Hello Graham,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Alcester branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Quick and efficient service.

Quick and efficient service.

July 3, 2026
Protyre Autocare - Alcester logo

Reply from Protyre Autocare - Alcester

Hello Adrian,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Alcester branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

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