I enquired about a replacement tyre for my wife's Golf and was told it was in stock. Appointment agreed for that afternoon to establish whether a repair was possible. It was and it was done very quick... See more
Company replied
Location
Switch locationUnit 3 Arden Bus Centre, Arden Road, B49 6HW Alcester, Warwickshire, GB
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See what reviewers are saying
Tyres were exactly what I needed at a good price but had to wait for an hour and a half to be fitted even with an allotted time slot.
Helpful informative polite staff Careful check of tyres and full explanation that I needed new tyres. No difficulty in booking time for work to be done Thank you
Company replied
We decided to use Protyre as Aidan the manager at ATS who we'd used for several years, was moving there. Completely took a chance but found that the experience was every bit as good as before. Everyon... See more
Company details
About Protyre Autocare - Alcester
Written by the company
Written by the company
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contact info
Unit 3 Arden Bus Centre, Arden Road, B49 6HW, Alcester, Warwickshire, United Kingdom
- 01789 764033
4.7
Excellent
1K reviews
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Reply from Protyre Autocare - Alcester
Hello Kirsty,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Alcester branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Great Experience!
I was running late from my work as had an appointment at 5. Phoned and said I may be late and have to reschedule. They said if I could get there for 20 past 5 they would fit my tire. Got there and they did it super fast. Just as they were about to close! Very happy! Great service!
June 10, 2026
Reply from Protyre Autocare - Alcester
Hello Miss Bennett,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Alcester branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Alcester
Hello David,
Thank you for your 5-star review! We are glad you enjoyed our service and competitive pricing.
Best regards,
Eddie
Customer Care - Protyre
Called in unexpectantly with puncture.
Called in unexpectantly with puncture.
Fitted us in and resolved the problem.
Not easy when you have appointments but did your best to help us.
Shall tell our fellow neighbours.
June 8, 2026
Reply from Protyre Autocare - Alcester
Hello Mr Stone-Wigg,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Alcester branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Overall very good
My tyres were purchased via Blackcircles so this was just a visit for fitting and I was first booking of the day. The team completed the work efficiently and well. Very good overall. No 5th star as it took time for someone to be available on reception (but as mention I was first booking of the day).
June 3, 2026
I Needed an MOT for my car last minute…
I Needed an MOT for my car last minute so I rang up and they managed to fit me in the following morning. Can't fault protyre at all!. Thank you very much ade you really helped me out . 😃
May 24, 2026
Unprompted review
Very good & prompt service when called…
Very good & prompt service when called in with slow puncture. New tyre had to be ordered in, but fitted quicly the following day. Excellent all round.
May 29, 2026
Really nice and friendly team, but £500 wasted
Really nice and friendly team, great service as well!
I had paid £500 for new TPMS sensors to get me through the MOT however the issue came back the next day and i was told after taking it back only the main dealer could fix it.... with no mention of the fact i have effectively wasted £500 .... on top of the MOT / service.
Wouldve been nice to be offered some sort of refund or even apology hahah ... nice guys tho!
May 29, 2026
Reply from Protyre Autocare - Alcester
Dear Customer,
Thank you for taking the time to share your concerns.
We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you.
We apologise for any inconvenience that may have been caused.
Kindest regards,
Georgia
Customer Care - Protyre
They were able to sort out my tyre…
They were able to sort out my tyre problem and a/ c regas whilst I waited - excellent service !
May 25, 2026
Very helpful and friendly service
May 25, 2026
Excellent
Excellent, staff, clear explanation. Have always had a good experience from Protyre Alcester.
May 25, 2026
The staff have been so very helpful to…
The staff have been so very helpful to me. My vehicle has needed a lot doing at it.
May 20, 2026
Reply from Protyre Autocare - Alcester
Hello Linda,
We're so glad to hear our team in centre was helpful. We appreciate your kind words and thank you for your feedback.
Best regards,
Eddie
Customer Care - Protyre
Tyre Fitting
Aidan Phillips at Alcester made ordering and the fitting of 4 new tyres very easy from the recommendation to the fitting itself. Would certainly recommend.
May 20, 2026
It was all so easy
May 18, 2026
Prompt and efficient advice and service.
May 13, 2026
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