I enquired about a replacement tyre for my wife's Golf and was told it was in stock. Appointment agreed for that afternoon to establish whether a repair was possible. It was and it was done very quick... See more
Company replied
Location
Switch locationUnit 3 Arden Bus Centre, Arden Road, B49 6HW Alcester, Warwickshire, GB
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See what reviewers are saying
Helpful informative polite staff Careful check of tyres and full explanation that I needed new tyres. No difficulty in booking time for work to be done Thank you
Company replied
We decided to use Protyre as Aidan the manager at ATS who we'd used for several years, was moving there. Completely took a chance but found that the experience was every bit as good as before. Everyon... See more
Tyres were exactly what I needed at a good price but had to wait for an hour and a half to be fitted even with an allotted time slot.
Company details
About Protyre Autocare - Alcester
Written by the company
Written by the company
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contact info
Unit 3 Arden Bus Centre, Arden Road, B49 6HW, Alcester, Warwickshire, United Kingdom
- 01789 764033
4.7
Excellent
1K reviews
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It was all so easy
May 18, 2026
Prompt and efficient advice and service.
May 13, 2026
Could have been 5 stars except a 'gold'…
Could have been 5 stars except a 'gold' service was carried out without asking (bronze always adequate in the past).
Other than that, efficient and polite service.
May 11, 2026
We are using Protyre more and more for…
We are using Protyre more and more for our MOT’s. Easy to book, quick turnaround & friendly staff.
May 8, 2026
Very helpful
Very helpful, was able to get my battery changed on the same day .
Good service.
May 4, 2026
Great customer experience.
The team at Protyre were very helpfull and dealt with the issue relating to my car.
It was easy to book a time for the works to be carried out.
As promised within an hour the work was completed and at reasonable price.Great all round service.
May 4, 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
New tyre fitted ok
New Tyre was fitted ok at pre-booked time
But alloy wheel was not cleaned as left with dirty finger marks had to clean wheel at home.
Also tyre pressure was over inflated when I checked later.
Tyres could be cheaper.
May 1, 2026
Reply from Protyre Autocare - Alcester
Dear Andrew Williams,
Thank you for bringing this to our attention. We are sorry to hear that you are unhappy with your recent experience.
We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you.
We apologise for any inconvenience that may have been caused.
Kindest regards,
Georgia
Customer Care - Protyre
Visited several times
I've brought my car here a number of times & have always found the staff to be welcoming & helpful. The information & prices always seem to be fair and honest.
April 29, 2026
Efficient and friendly service
April 20, 2026
Protyre - Alcester - excellent.
We decided to use Protyre as Aidan the manager at ATS who we'd used for several years, was moving there. Completely took a chance but found that the experience was every bit as good as before. Everyone from the person who took my initial booking call to seeing Aidan there on our MOT day were brilliant, so friendly and helpful. THANKYOU.
April 17, 2026
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