Easy to make contact by phone to get a quote. Fully inclusive price. Appointment system to minimise waiting. Polite staff comfortable, clean waiting area with up to date newspapers to browse. Would h... See more
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We had a tyre repaired at Protyre Autocare this morning and were really pleased with the service. Despite the shop being busy with customers, the team worked quickly and efficiently without cutting an... See more
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The branch was busy and so the start of work was about 30 mins after the booked time. They were a ittle optimistic about the planned duration, too. They failed to inflate the tyres to the level spec... See more
Company replied
Really pleased with the service at Protyre. The team were helpful from the moment I walked in, explained everything clearly, and got the issues sorted without any fuss. Work was done properly and I le... See more
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Company details
About Protyre Autocare - Ashbourne Retail
Written by the company
Written by the company
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contact info
Waterside Road, Ashbourne, DE6 1DG, Derbyshire, England, United Kingdom
- 01335 289530
4.7
Excellent
990 reviews
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Great service and really helpful staff…
Great service and really helpful staff many many thanks Example
November 26, 2025
A great Service
A great Service. Booked in for a tyre check, and needed a patch up. So pleased I booked in.
November 26, 2025
May use AI-assist with repliesRead more
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Fitted me in the same day for new tyres…
Fitted me in the same day for new tyres and everything went according to plan. At other times very obliging when tyre pressures need checking. Thank you.
November 21, 2025
Reply from Protyre Autocare - Ashbourne Retail
Hello Carol,
We're happy to hear that we could fit you in for new tyres on the same day and that everything went smoothly. We appreciate your feedback. Thank you for your positive feedback!
Best regards,
Eddie
Customer Care - Protyre
Reply from Protyre Autocare - Ashbourne Retail
Hello Mr Bradbury,
We appreciate your kind words! We're happy our team in centre was helpful and friendly during your visit. Thanks for the feedback.
Best regards,
Eddie
Customer Care - Protyre
Great service if rather slow.
The quality of the work carried out was excellent but I arrived at my appointed time and was told that replacing two front tyres would take 45 minutes. It actually took 90 minutes. Much longer than seemed resonable.
November 17, 2025
Reply from Protyre Autocare - Ashbourne Retail
Dear Minty,
Thank you for taking the time to raise your concerns. We are sorry to hear that your recent visit to our Ashbourne branch took longer than expected.
We can confirm that this has been passed on to the Area Manager who will look into this matter at the centre and will be in touch as soon as they can to discuss this further with you.
We apologise for any inconvenience caused.
Kindest regards,
Georgia
Customer Care - Protyre
Excellent service and a fair price
November 19, 2025
Great quick efficient service and Dave…
Great quick efficient service and Dave the manager is an asset to your business
November 13, 2025
Reply from Protyre Autocare - Ashbourne Retail
Hello Mr Elks,
We would like to thank you for sharing your feedback regarding the service you received at our Ashbourne branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Dreadful service
Dreadful service, I will never use Protyre again, fitted the wrong tyres twice, and finally had to ask me what size they should be on my van when we had discussed this the day before, no apology was offered, incompetent staff, avoid.
November 19, 2025
Reply from Protyre Autocare - Ashbourne Retail
Dear Shaun Webster,
Thank you for bringing this to our attention and we are sorry to hear that you are unhappy with your recent experience.
We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you.
We apologise for any inconvenience that may have been caused.
Kindest regards,
Georgia
Customer Care - Protyre
Speedy and efficient service
Speedy and efficient service. Tyres were very competitively priced and available quickly despite being an OE tyre for a particular make and model of vehicle. Excellent all round.
November 19, 2025
Very efficient
Very efficient, and did a good job. They are always helpful when the tyre pressure needs checking with no charge.
November 19, 2025
Very good selection of tyres with some…
Very good selection of tyres with some great offers. Easy to book in at your own convenience.
November 19, 2025
Protyre were able to squeeze us in with…
Protyre were able to squeeze us in with a slow puncture and able to repair the damage for a reasonable price.
November 17, 2025
Reply from Protyre Autocare - Ashbourne Retail
Hello Deborah,
We would like to thank you for sharing your feedback regarding the service you received at our Ashbourne branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
They were extremly helpful and did well…
They were extremly helpful and did well at fitting 2 new tyres on time. They weren't quite so good at inflating them to the correct pressure, that became apparent whilst driving home. They weren't dangerously wrong, but they weren't the correct pressure.
November 17, 2025
Extremely helpful at short notice.
Extremely helpful at short notice.
Great price.
Understanding
Genuine
November 12, 2025
Reply from Protyre Autocare - Ashbourne Retail
Dear Jojo,
We appreciate you taking the time to leave us a review!
We're happy to hear that you found our team at our Ashbourne Retail branch helpful and understanding, especially on short notice and at a great price.
We will look forward to welcoming you again in the future,
Kind regards
Kayliegh
Customer Care - Protyre
Unnecessary wheel alignment
Unnecessary wheel alignment. Not even done properly. Had to go again.
Back street garage tricks. They should refund the money.
Not using this garage in the future.
November 12, 2025
Reply from Protyre Autocare - Ashbourne Retail
Dear Svilen Nedyalkov,
Thank you for bringing this to our attention and we are sorry to hear that you are unhappy with your recent experience.
We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you.
We apologise for any inconvenience that may have been caused.
Kindest regards,
Georgia
Customer Care - Protyre
Car made worse by "service"
I paid for tracking alongside two new front tyres. After leaving premises vehicle was pulling to the left. I contacted garage & was told vehicle needed "retracking". Arranged to have work done at 9.00am on Wednesday and when I arrived at garage was informed that the car had been booked in for 9.30. This just added insult to injury as it involved a 20 mile round trip for work that should have been done properly in the first place. I won't be going back!
November 10, 2025
Reply from Protyre Autocare - Ashbourne Retail
Dear Kyle,
Thank you for bringing this to our attention.
We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you.
Kind regards,
Eddie
Customer Care - Protyre
Reply from Protyre Autocare - Ashbourne Retail
Hello Customer,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Ashbourne branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
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