Easy to make contact by phone to get a quote. Fully inclusive price. Appointment system to minimise waiting. Polite staff comfortable, clean waiting area with up to date newspapers to browse. Would h... See more
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We had a tyre repaired at Protyre Autocare this morning and were really pleased with the service. Despite the shop being busy with customers, the team worked quickly and efficiently without cutting an... See more
Company replied
The branch was busy and so the start of work was about 30 mins after the booked time. They were a ittle optimistic about the planned duration, too. They failed to inflate the tyres to the level spec... See more
Company replied
Really pleased with the service at Protyre. The team were helpful from the moment I walked in, explained everything clearly, and got the issues sorted without any fuss. Work was done properly and I le... See more
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Company details
About Protyre Autocare - Ashbourne Retail
Written by the company
Written by the company
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contact info
Waterside Road, Ashbourne, DE6 1DG, Derbyshire, England, United Kingdom
- 01335 289530
4.7
Excellent
990 reviews
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All work performed on time and assisted…
All work performed on time and assisted me when needed
Team members really helpful and polite
December 29, 2025
Reply from Protyre Autocare - Ashbourne Retail
Hello Miss Lowe,
We appreciate you sharing your feedback regarding the service you received. We're happy to hear that our team mion centre were helpful and polite and that all work was completed on time.
Best regards,
Eddie
Customer Care - Protyre
All done as promised
All done as promised - expensive though but it is the first big service.
December 29, 2025
Reply from Protyre Autocare - Ashbourne Retail
Hello Charlie,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Ashbourne branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Great service
Great service. At Protyre Autocare you always know what the price will be, customer service is very good I asked how much a service would be for my car while I was there and I got a detailed breakdown in the quote.
I would highly recommend.
December 24, 2025
Electric car service
Electric car service - all done efficiently & at a good price - well done!
October 10, 2025
Still great service
Another job requiring Protyre's attention. The work was carried out efficiently and with a smile. I have used this depot since it opened and have always received first class service.
December 15, 2025
Reply from Protyre Autocare - Ashbourne Retail
Dear Mr J Sykes,
We appreciate you taking the time to share your positive experience you had with our team at our Ashbourne Retail branch.
We're happy to hear you received excellent service and benefited from our knowledge and expertise.
We will look forward to welcoming you again in the future.
Kind regards
Kayliegh
Customer care - Protyre
Good service and very efficient
Good service and very efficient. The M.O.T. inspector was very thorough.
December 12, 2025
Reply from Protyre Autocare - Ashbourne Retail
Hello,
We're happy to hear that you found our service convenient and consistent, and that you were pleased with the MOT price. Thank you!
Best regards,
Eddie
Customer Care - Protyre
Tyre valve replacement
Really efficient from start to finish and resolved the issue - kept me well informed of all necessary information
December 10, 2025
Bought four new tyres
Bought four new tyres. Quick service. Quality all weather tyres at reasonable price. Very happy with service and advice given.
December 8, 2025
Really helpful
We were away for a few days and the car tyre pressures were low. The staff were amazing, sorting the issue out incredibly efficiently. They were also very very polite and friendly. Would thoroughly recommend them
December 6, 2025
Unprompted review
Reply from Protyre Autocare - Ashbourne Retail
Hello Customer,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Ashbourne branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Ashbourne Retail
Hello David,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Ashbourne branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Poor tracking adjustment
After fitting 2 new tyres then adjusting tracking I noticed when driving in a straight line the steering wheel is not set correctly making the wheel controls difficult to use. I would have thought mechanics were trained to adjust tracking evenly on each side to maintain the steering wheel position.
December 3, 2025
Reply from Protyre Autocare - Ashbourne Retail
Dear D Crampton,
Thank you for contacting Protyre. We are sorry to hear that your recent visit to our Ashbourne Retail branch has not been a positive one for you on this occasion.
We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Area Manager and they will be in touch as soon as they can to discuss this further.
We apologise for any inconvenience caused.
Kind regards,
Kayleigh
Customer Care - Protyre
Was,told 30 mins 2hrs later for one…
Was,told 30 mins 2hrs later for one tyre to be fitted then £105 for a budget tyre. Will not be using your company again . Obviously on commission, just a scam from start to finish
December 3, 2025
Reply from Protyre Autocare - Ashbourne Retail
Dear Customer,
Thank you for bringing this to our attention and we are sorry to hear that you are unhappy with your recent experience.
We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you.
We apologise for any inconvenience that may have been caused.
Kindest regards,
Georgia
Customer Care - Protyre
Really helpful staff and very efficient…
Really helpful staff and very efficient service
December 1, 2025
Reply from Protyre Autocare - Ashbourne Retail
Hello James,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Ashbourne branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
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