I like the fact that I can book an appointment online without any pressure. The staff at Ashbourne are friendly and professional. Theyb advise you of any problems with your vehicle but leave it up... See more
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Excellent phone manner, very helpful and fitted car in quickly for a puncture repair to enable our work day to continue with only minor interruption. Punctual, doing job on time and polite all thro... See more
Company replied
Booked in for an aircon regas. The price was good, dropped it off to the friendly staff, picked it up an hour later all sorted, no fuss - the mechanic also pointed out something I'd need to get sorted... See more
Replaced worn front tyre and fitted new one that I booked online. Good timely manner done in 30mins. They even put air in my other front tyre as asked that I had fitted by another firm due to punc... See more
Company details
About Protyre Autocare - Ashbourne Retail
Written by the company
Written by the company
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contact info
Waterside Road, Ashbourne, DE6 1DG, Derbyshire, England, United Kingdom
- 01335 289530
4.7
Excellent
952 reviews
Asks customers to review
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They are friendly
They are friendly, helpful, efficient and always stick to the time quoted
July 1, 2026
Staff was excellent
Staff was excellent, particularly the Manager Price match Cosco excellent service prefer to use local suppliers well done guys
July 1, 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Good service
Good service, fast and efficient. Checked everything thoroughly as always. Very friendly staff and excellent communication.
June 29, 2026
Reply from Protyre Autocare - Ashbourne Retail
Hello Simon,
We would like to thank you for sharing your feedback regarding the service you received at our Ashbourne branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Easy tyre change!
Easy to book then in and out in half-an-hour for my tyre to be fitted. Always helpful, reliable and efficient.
June 24, 2026
Reply from Protyre Autocare - Ashbourne Retail
Hello Francis,
We would like to thank you for sharing your feedback regarding the service you received at our Ashbourne branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Ashbourne Retail
Hello Robert,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Ashbourne branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Ashbourne Retail
Hello Kerry,
We appreciate your wonderful 5-star review! We are delighted you were impressed with your visit to our Ashbourne centre. Thank you for your business.
Best regards,
Eddie
Customer Care - Protyre
Excellent service
Excellent service. Tyre repaired quickly by very pleasant professional staff.
June 18, 2026
Reply from Protyre Autocare - Ashbourne Retail
Hello D King,
Thank you for your 5-star review! We are delighted to hear you received excellent service and quick, professional assistance from the in centre team. We appreciate your feedback.
Best regards,
Eddie
Customer Care - Protyre
Telephoned for an air con refresh and…
Telephoned for an air con refresh and had it done an hour later at a competitive price. All good thanks.
June 22, 2026
Reply from Protyre Autocare - Ashbourne Retail
Dear Jonathan Edwards,
We are so pleased you received prompt service for your air conditioning refresh at a competitive price at our Ashbourne Retail branch.
Thank you for your kind feedback.
We will look forward to welcoming you again in the future.
Kind regards
Kayliegh
Customer care - Protyre
There is a smile when you walk in to…
There is a smile when you walk in to reception. Staff couldn't have been more helpful. Price is better than a lot of garage's
June 22, 2026
Reply from Protyre Autocare - Ashbourne Retail
Hello Customer,
We would like to thank you for sharing your feedback regarding the service you received at our Ashbourne branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Ashbourne Retail
Hello Debbie,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Ashbourne branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
They are a good bunch
They are a good bunch. I’ve been going for a number of years now and even though I’ve moved out of the area I trust them and feel comfortable with there advise etc.
June 22, 2026
Reply from Protyre Autocare - Ashbourne Retail
Hello Byron,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Ashbourne branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Excellent service as usual
Excellent phone manner, very helpful and fitted car in quickly for a puncture repair to enable our work day to continue with only minor interruption.
Punctual, doing job on time and polite all through the process.
Excellent service as usual
June 22, 2026
Reply from Protyre Autocare - Ashbourne Retail
Hello Customer,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Ashbourne branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
they were fair
they were fair, knowledgeable and thorough I appreciate it their efforts would use them again thank you
June 17, 2026
Reply from Protyre Autocare - Ashbourne Retail
Hello Simon,
We would like to thank you for sharing your feedback regarding the service you received at our Ashbourne branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Never use anybody else
June 17, 2026
Reply from Protyre Autocare - Ashbourne Retail
Hello Anthony,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Ashbourne branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Easy to deal with
I like the fact that I can book an appointment online without any pressure.
The staff at Ashbourne are friendly and professional.
Theyb advise you of any problems with your vehicle but leave it up to you to decide on how to proceed.
Prices are fair.
June 15, 2026
Reply from Protyre Autocare - Ashbourne Retail
Hello Mr Murdock,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Ashbourne branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Excellent friendly service ✅
June 8, 2026
Reply from Protyre Autocare - Ashbourne Retail
Hello Ian,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Ashbourne branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Ashbourne Retail
Hello Sarah,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Ashbourne branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
The specific tyre I required was in…
The specific tyre I required was in stock and fitted the same day. After confirmation of tyre being in stock I was given a prompt fitting appointment with no delays.
Excellent service from all at Protyre.
June 3, 2026
Reply from Protyre Autocare - Ashbourne Retail
Hello Thomas,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Ashbourne branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Fast, friendly service
Booked in for an aircon regas. The price was good, dropped it off to the friendly staff, picked it up an hour later all sorted, no fuss - the mechanic also pointed out something I'd need to get sorted pre next MOT which was helpful. Thanks :)
June 3, 2026
Reply from Protyre Autocare - Ashbourne Retail
Dear Chris Bowers,
Thank you for leaving us a review.
We're pleased to hear that you found the team in centre to be helpful and the work carried out to be good.
However, regarding you concerns of the cost we can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you.
Kind regards,
Eddie
Customer Care - Protyre
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