Easy to make contact by phone to get a quote. Fully inclusive price. Appointment system to minimise waiting. Polite staff comfortable, clean waiting area with up to date newspapers to browse. Would h... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
We had a tyre repaired at Protyre Autocare this morning and were really pleased with the service. Despite the shop being busy with customers, the team worked quickly and efficiently without cutting an... See more
Company replied
The branch was busy and so the start of work was about 30 mins after the booked time. They were a ittle optimistic about the planned duration, too. They failed to inflate the tyres to the level spec... See more
Company replied
Really pleased with the service at Protyre. The team were helpful from the moment I walked in, explained everything clearly, and got the issues sorted without any fuss. Work was done properly and I le... See more
Company replied
Company details
About Protyre Autocare - Ashbourne Retail
Written by the company
Written by the company
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contact info
Waterside Road, Ashbourne, DE6 1DG, Derbyshire, England, United Kingdom
- 01335 289530
4.7
Excellent
990 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
There is a smile when you walk in to…
There is a smile when you walk in to reception. Staff couldn't have been more helpful. Price is better than a lot of garage's
June 22, 2026
Reply from Protyre Autocare - Ashbourne Retail
Hello Customer,
We would like to thank you for sharing your feedback regarding the service you received at our Ashbourne branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Ashbourne Retail
Hello Debbie,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Ashbourne branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
They are a good bunch
They are a good bunch. I’ve been going for a number of years now and even though I’ve moved out of the area I trust them and feel comfortable with there advise etc.
June 22, 2026
Reply from Protyre Autocare - Ashbourne Retail
Hello Byron,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Ashbourne branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Excellent service as usual
Excellent phone manner, very helpful and fitted car in quickly for a puncture repair to enable our work day to continue with only minor interruption.
Punctual, doing job on time and polite all through the process.
Excellent service as usual
June 22, 2026
Reply from Protyre Autocare - Ashbourne Retail
Hello Customer,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Ashbourne branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
they were fair
they were fair, knowledgeable and thorough I appreciate it their efforts would use them again thank you
June 17, 2026
Reply from Protyre Autocare - Ashbourne Retail
Hello Simon,
We would like to thank you for sharing your feedback regarding the service you received at our Ashbourne branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Never use anybody else
June 17, 2026
Reply from Protyre Autocare - Ashbourne Retail
Hello Anthony,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Ashbourne branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Easy to deal with
I like the fact that I can book an appointment online without any pressure.
The staff at Ashbourne are friendly and professional.
Theyb advise you of any problems with your vehicle but leave it up to you to decide on how to proceed.
Prices are fair.
June 15, 2026
Reply from Protyre Autocare - Ashbourne Retail
Hello Mr Murdock,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Ashbourne branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Excellent friendly service ✅
June 8, 2026
Reply from Protyre Autocare - Ashbourne Retail
Hello Ian,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Ashbourne branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Ashbourne Retail
Hello Sarah,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Ashbourne branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
The specific tyre I required was in…
The specific tyre I required was in stock and fitted the same day. After confirmation of tyre being in stock I was given a prompt fitting appointment with no delays.
Excellent service from all at Protyre.
June 3, 2026
Reply from Protyre Autocare - Ashbourne Retail
Hello Thomas,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Ashbourne branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Fast, friendly service
Booked in for an aircon regas. The price was good, dropped it off to the friendly staff, picked it up an hour later all sorted, no fuss - the mechanic also pointed out something I'd need to get sorted pre next MOT which was helpful. Thanks :)
June 3, 2026
Reply from Protyre Autocare - Ashbourne Retail
Dear Chris Bowers,
Thank you for leaving us a review.
We're pleased to hear that you found the team in centre to be helpful and the work carried out to be good.
However, regarding you concerns of the cost we can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you.
Kind regards,
Eddie
Customer Care - Protyre
Prompt and courteous service
Prompt and courteous service. Job done on time and included a report. Exceeded my expectations.
June 1, 2026
Excellent service
Excellent service, great communication throughout and clear honesty about work needed to be done and the total cost.
May 29, 2026
Really great service for the fourth…
Really great service for the fourth time.
I will always go back.
May 29, 2026
All the work to my car was done to a high standard
All the work to my car was done thoroughly with attention to detail.
The customer service is outstanding in a courteous, friendly, professional way. Communications is excellent at all times.
May 11, 2026
Great service used them several times
May 20, 2026
Couldn’t be easier.
Booked and paid for an M.O.T. Online, dropped off at the appointment time, went for lunch and collected little over an hour later.
Perfect.
May 20, 2026
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.