Lady at Reception was amazing! I had a red warning light come up on my dashboard saying to take car for checking asap as fault could be dangerous. She immediately found someone to assist (car needed b... See more
Company replied
Location
Switch locationUnit 1, Crowbridge Road, Orbital Park, TN24 0GA Ashford, Kent, GB
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See what reviewers are saying
The company kept me updated and the customer service desk were very helpful. As I live in London was down for a couple of days visiting friends so I hadn’t use this company before would recommend to... See more
Company replied
I booked my M.O.T and gold service online for 8:30am, it said it t would be about 2.5 hours; this was great as I needed my car early afternoon for a hospital appointment, when I dropped my car off I... See more
The two ladies who booked my car in were friendly and efficient. They knew my name from an earlier visit when I brought my car in to investigate the cause of a knocking noise. The mechanic's diagnosis... See more
Company replied
Company details
About Protyre Autocare - Ashford Service Centre
Written by the company
Written by the company
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contact info
Unit 1, Crowbridge Road, Orbital Park, TN24 0GA, Ashford, Kent, United Kingdom
- 01233 503355
4.7
Excellent
923 reviews
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Really helpful and friendly service and…
Really helpful and friendly service and got me on my way. Would recommend
October 2, 2024
May use AI-assist with repliesRead more
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Scammers
YOUNG GIRLS AVOID!
I went to this garage as my brakes were squeaking and was quoted £298, heard some fishy experiences off other people so decided to go to another garage to double check. Was quoted £70. Avoid!
October 2, 2024
Unprompted review
Reply from Protyre Autocare - Ashford Service Centre
Dear Customer,
Thank you for notifying us of your concerns.
We would really appreciate the opportunity to follow this up with you; therefore, if you wouldn't mind emailing us at customerrelations@protyre.co.uk providing us with your vehicle registration and contact number, a team member will then be in touch.
Kindest regards,
Georgia
Customer Care - Protyre
The best in Ashford
The best in Ashford, MOT, Tyres and servicing all available. Friendly support staff and nice refurbished waiting area.
September 30, 2024
Unprompted review
My glorious mechanical mastermind Jim…
My glorious mechanical mastermind Jim made it a wonderful experience, he fitted and balanced my wheels with expert precision and efficiency. Thank you X
September 11, 2024
Good services
Always go there as they are good, do the well honest, and don't wait to long they give me a time to be there and it done as I wait
September 4, 2024
Good prices, mediocre customer service.
I booked a slot online to have two tyres fitted and arrived on time. I stood in reception for 10 minutes unattended whilst various employees had smoking breaks (inside the doorway - it was raining!), and generally milled around. Eventually I was acknowledged and my car was booked in. There was then another 30 minute wait before my car entered the building. This was 9:30am so they shouldn't have been so far behind schedule, and thank goodness I didn't arrive the stipulated full 15 minutes before the appointment, else I would have waited even longer.
The good bits: Well the price of the tyres was the best I could find online. When my child needed the toilet, the customer toilets were new, and very clean and fresh. They didn't try to up-sell me with more tyres, tracking checks etc. just put the tyres on and "done, off you go".
Polish up the customer service a bit and they'd be spot on.
August 28, 2024
Always helpful
August 28, 2024
Lovely staff and I always get great…
Lovely staff and I always get great service from them. Thank you
August 20, 2024
Excellent and would definitely go back
August 22, 2024
Always an excellent service provided…
Always an excellent service provided and such a great team
August 14, 2024
The staff are excellent
The staff are excellent. Could not be any more helpful if they tried, from the initial call and getting the tyres fitted.
The reception had a recent refurbishment is clean and tidy and plenty of seating.
I have been going there for the last 5 years and the service has always been excellent.
August 10, 2024
Unprompted review
In on Time out on time MOT passed £30
In on Time out on time MOT passed £30 - what’s not to like
Always use these guys
August 7, 2024
Quick and professional service
Quick and professional service, really happy and would definitely use them again
August 3, 2024
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