Lady at Reception was amazing! I had a red warning light come up on my dashboard saying to take car for checking asap as fault could be dangerous. She immediately found someone to assist (car needed b... See more
Company replied
Unit 1, Crowbridge Road, Orbital Park, TN24 0GA Ashford, Kent, GB
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Lady at Reception was amazing! I had a red warning light come up on my dashboard saying to take car for checking asap as fault could be dangerous. She immediately found someone to assist (car needed b... See more
Company replied
The company kept me updated and the customer service desk were very helpful. As I live in London was down for a couple of days visiting friends so I hadn’t use this company before would recommend to... See more
Company replied
I booked my M.O.T and gold service online for 8:30am, it said it t would be about 2.5 hours; this was great as I needed my car early afternoon for a hospital appointment, when I dropped my car off I... See more
The two ladies who booked my car in were friendly and efficient. They knew my name from an earlier visit when I brought my car in to investigate the cause of a knocking noise. The mechanic's diagnosis... See more
Company replied
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Unit 1, Crowbridge Road, Orbital Park, TN24 0GA, Ashford, Kent, United Kingdom
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All the staff are very friendly and the waiting area is comfortable and relaxing while your vehicle is being done.
I also took advantage of the interest free payment plan as my horse box needed 4 new tyres (they were perfectly legal but were actually 15 years old so had the potential to perish & split) - using the plan it became a lot affordable being able to spread the payments! Highly recommend Protyre!
Poor service. Couldn’t bother to let me know of the delays in getting the car ready. Whilst I understand things happen, a courtesy call to say we are sorry, unfortunately your car won’t be ready at the time we thought it would be. This is not to much to expect from any business. There also seemed to have been a nonchalant tone from the manager when I expressed my disappointment. Will never use this location again. Protyre Ashford Victoria Park location offers the best service. The team there are awesome.

Reply from Protyre Autocare - Ashford Service Centre
Aircon recharged. £50 cheaper than what my car dealership wanted to charge, albeit with your offer. Very efficient @ reception as was expecting me thru my online booking. Vehicle was taken into the workshop and aircon gas recharged with no issues. Excellent experience thank you.
Always made to feel welcome and service is good
Nice reception area, welcoming reception staff, coffee on tap whilst you wait for your vehicle in nice waiting room. Quick and efficient experience.
Excellent service from beginning to end. Friendly and helpful young lady dealt with me. Reasonable pricing
Appointment on time. Called back when the work was completed. Very efficient at reception.

Reply from Protyre Autocare - Ashford Service Centre
Booked in for an A/C regass. Protyre did refill the AC gas, but when i picked the car up, i was told 'my compressor had gone and needed replacing". Bad enough, but worse when i realised that in order to fit a new compressor, all of the gas i'd just spend £90 on to fill, will be lost...so why fill the gas, if they could have just checked the compressor was working or not beforehand? They even do a free AC check, so why they didn't do it on my car before they filled it with gas that is now going to be lost, is beyond me. Not happy.

Reply from Protyre Autocare - Ashford Service Centre
I always use Protyre and alwaysget a good service from very polite and helpful staff. Highly recommendede.
Did everything exactly as needed, and the costs were reasonable.
One phone call to Lisa at Ashford Protyre and in her usual "We can do" attitude which is great when we need something done in a hurry she sorts it out for us.
Ginette @ Team Frames Ashford Ltd
Friendly and helpful approach makes the experience easy and pleasurable.
Quick polite service very efficient clean and comfortable waiting area with free coffee machine
Aircon in my car is nice and cold now!!

Reply from Protyre Autocare - Ashford Service Centre
For someone who has no clue about the upkeep of her car, I feel looked after by these guys who not only give excellent customer care but also a superb service. This is my go to for any of my car issues.

Reply from Protyre Autocare - Ashford Service Centre
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