Really easy and straightforward experience from start to finish. Online ordering was simple, and when I arrived the staff were friendly, welcoming, and genuinely helpful. Everything was quick and prom... See more
Company replied
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Although I didn’t have an appointment the team at orbital park managed to see me and make my car safe to drive on the road again. Very helpful and courteous. Will be returning as and when needed.
Company replied
On the whole the service was very good. However, I would have preferred a mechanic explained exactly what work as carried out. Two new tyres had to fitted which considering two new tyres were fitted... See more
We have recently moved to Charing and the time came for one of our company vans to have an MOT - we've never been to ProTyre before, but we'll definitely be going back. Everything was straightfor... See more
Company replied
Company details
About Protyre Autocare - Ashford The Parade
Written by the company
Written by the company
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contact info
The Parade, Orbital Park, TN24 0HT, Ashford, Kent, United Kingdom
- 01233 500444
4.8
Excellent
2K reviews
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Good price and great service
March 27, 2026
Excellent service
They were able to book us in when we went to make an enquiry. We purchased 2 front tyres and the job was completed in 45 minutes. The staff were extremely helpful and professional, excellent service and competitive price.
March 16, 2026
Great Customer Service!
From calling to make an appointment to being greeted upon arrival and my experience throughout, I was met with great hospitality and customer service. I desperately needed 2 front tyres and tracking after hitting a pothole and asked for an additional inspection to which I identified the 2 'new' rears I had fitted by an alternative tyre fitter only 2 months prior identified as 8 years old! Due to needing better tyres for a new jobs travel they were happy to discount 4 X Michelin PS5's and I glided all the way home on some new rubber and a smile upon my face, thank you all for being you!
March 25, 2026
Very prompt and efficient service.
Protyre were able to book me in for new front brake pads and discs with very little notice and did the work very quickly. Very happy with level of service, thank you!
March 18, 2026
First class service from Garth and team…
First class service from Garth and team at Ashford. Quick, efficient and offered various standard and prices of tyres available. I was in a bad situation with punctured tyre on motorway and saw Protyre as a lighthouse.
March 18, 2026
They mended my puncture within the…
They mended my puncture within the hour. Advised on the tyre they had available
March 18, 2026
Very helpful and pleasant at reception
Very helpful and pleasant at reception. Sorted my tyre out very quickly. Let down by under inflating the tyre so had to address this myself.
March 16, 2026
Very polite and timely
March 13, 2026
Well served and quick
Well served and quick.
Staff member exceeded my expectations and was very helpful. I am a returning customer.
March 13, 2026
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I had booked a time slot to have my…
I had booked a time slot to have my tyres fitted but had to weight over 40 minuets before my car was even taken into the workshop. I had booked the time slot days in advance so you knew I was coming and and I was told by you to be prompt for my appointment. I did not think this was very good service
March 13, 2026
Reply from Protyre Autocare - Ashford The Parade
Dear Mr Watts,
Thank you for bringing this to our attention. We are sorry to hear that you are unhappy with your recent experience.
We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you.
We apologise for any inconvenience that may have been caused.
Kindest regards,
Georgia
Customer Care - Protyre
Ease of booking and efficient service
Ease of booking what was needed to be done as well as choice of date and time, all done online. The website was easy to navigate. The staff were friendly and their service was efficient.
March 6, 2026
GOOD JOB WELL DONE
All though the chaps were very busy we were quickly seen & job done good price very happy thanks to all DAVID BLACK
March 9, 2026
Always get a 5 star service there and a…
Always get a 5 star service there and a good price.
Only negative is letting the coffee machine run out of milk 😀
March 9, 2026
Superb service
Superb service. I arrived just after they closed with 4 punctures and they opened up and fitted 4 new tyres and goy me out of a real dilemma.
March 4, 2026
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