Really easy and straightforward experience from start to finish. Online ordering was simple, and when I arrived the staff were friendly, welcoming, and genuinely helpful. Everything was quick and prom... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Although I didn’t have an appointment the team at orbital park managed to see me and make my car safe to drive on the road again. Very helpful and courteous. Will be returning as and when needed.
Company replied
On the whole the service was very good. However, I would have preferred a mechanic explained exactly what work as carried out. Two new tyres had to fitted which considering two new tyres were fitted... See more
We have recently moved to Charing and the time came for one of our company vans to have an MOT - we've never been to ProTyre before, but we'll definitely be going back. Everything was straightfor... See more
Company replied
Company details
About Protyre Autocare - Ashford The Parade
Written by the company
Written by the company
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contact info
The Parade, Orbital Park, TN24 0HT, Ashford, Kent, United Kingdom
- 01233 500444
4.8
Excellent
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Tyre replacement was good and the…
Tyre replacement was good and the replacement of the wheel nut was poor as I finally found it loose in the boot of my car
April 22, 2026
I had a fantastic experience with…
I had a fantastic experience with Protyre recently. I was away from home when I got a flat tyre, which could have been really stressful, but the team were incredibly kind and helpful from the moment I arrived. They sorted my car out straight away, with no hassle at all.
Their professionalism and willingness to help made a big difference, especially given the situation I was in. It’s reassuring to know there are still businesses that genuinely care about their customers. I wouldn’t hesitate to recommend them to anyone in need of quick, reliable service!
April 22, 2026
The staff were very friendly and helpful
April 22, 2026
Always kind team and very helpful
Always kind team and very willing to help when the situation required it, even when a booking hasn’t previously made. Very happy for years.
April 20, 2026
I was recognised and greeted warmly
I was recognised and greeted warmly, I felt at ease and know that I won’t be ripped off as a woman on my own.. I find the guys really professional and explain everything fully.. I wouldn’t use anybody else.. thank you
April 20, 2026
Have my car mot here and serviced…
Have my car mot here and serviced reliable trustworthy and man on reception is very polite and courteous would highly recommend to others
April 15, 2026
There was an error on the website after…
There was an error on the website after I’d placed an order. The guys at my local garage dealt with it and sorted the issue out straight away. Very friendly, very professional. I’ve used them for years and will continue to do so.
April 13, 2026
Great place to go
Allways get my work done here
Good price, quick and efficient
They have never let me down
April 6, 2026
Very friendly and fast aervice
April 8, 2026
First rate and efficient quick service
First rate and efficient quick service, helpful staff, good customer service
April 8, 2026
Very helpful, and problem all sorted
Took my car for brake pad check due to sensor coming on. They did need replacing, but it was all done and sorted quickly on the same day.
April 6, 2026
Last minute MOT booking and Protyre…
Last minute MOT booking and Protyre accommodated me very quickly and professionally
Excellent company
March 25, 2026
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.