Really easy and straightforward experience from start to finish. Online ordering was simple, and when I arrived the staff were friendly, welcoming, and genuinely helpful. Everything was quick and prom... See more
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Although I didn’t have an appointment the team at orbital park managed to see me and make my car safe to drive on the road again. Very helpful and courteous. Will be returning as and when needed.
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On the whole the service was very good. However, I would have preferred a mechanic explained exactly what work as carried out. Two new tyres had to fitted which considering two new tyres were fitted... See more
We have recently moved to Charing and the time came for one of our company vans to have an MOT - we've never been to ProTyre before, but we'll definitely be going back. Everything was straightfor... See more
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Company details
About Protyre Autocare - Ashford The Parade
Written by the company
Written by the company
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contact info
The Parade, Orbital Park, TN24 0HT, Ashford, Kent, United Kingdom
- 01233 500444
4.8
Excellent
2K reviews
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Had my F10 530d lowered and took it to…
Had my F10 530d lowered and took it to these guys to fit 20 inch wheels and tyres and sort all the cambers and alignment out , as normal they did an amazing job and totally transformed the car .
Used them for years on most of my cars , they are always my first point of call .
June 8, 2026
Reply from Protyre Autocare - Ashford The Parade
Hello Mr Cole,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Ashford branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Great service for A/C refill &…
Great service for A/C refill & excellent value in comparison to others
June 5, 2026
Reply from Protyre Autocare - Ashford The Parade
Hello Mr Hoadley,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Ashford branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Very friendly atmosphere and staff
Very friendly atmosphere and staff, prompt service and acceptable pricing 😊
June 3, 2026
Quality of service
Extremely efficient staff, very attentive and friendly, a good experience all around.
May 25, 2026
Prompt and professional service
May 15, 2026
I dislike your pricing system.
I dislike your pricing system.
I e. One price on the website, and a higher price in store. Had to quire it to get the price advertised on line .
Very wrong
May 18, 2026
Reply from Protyre Autocare - Ashford The Parade
Dear Barry Baldry,
Thank you for contacting Protyre. We are sorry to hear that your recent visit to our Ashford The Parade branch has not been a positive one for you on this occasion due to the price.
We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Area Manager and they will be in touch as soon as they can to discuss this further.
We apologise for any inconvenience caused.
Kind regards,
Kayleigh
Customer Care - Protyre
The staff were very professional
The staff were very professional. I didn’t have an appointment but they fitted me in.
They were very quick.
May 11, 2026
Amazing service
Amazing service. Called in just to enquire re: 2 new tyres - Protyre did it straight away in just 30 mins at a good price plus balancing etc.
May 1, 2026
Booked an air con re -gas for my 15…
Booked an air con re -gas for my 15 year old micra. Amazing offer under £50. Excellent communication text and email. Booked for following day. Amazing customer service. Made ever customer feel like they mattered, nobody was left waiting. Finished within the hour. Well done to your team.Thank you for wonderful service.
May 1, 2026
On the whole the service was very good
On the whole the service was very good. However, I would have preferred a mechanic explained exactly what work as carried out. Two new tyres had to fitted which considering two new tyres were fitted a year ago by Protyre what would n their opinion was the cause.
May 4, 2026
Really helpful and friendly
Really helpful and friendly! Have taken my car in several times and they were more than happy to check it out for me Very impressed
April 20, 2026
Friendly and polite staff. Good service
Friendly and polite staff. Once car was with mechanic They was quick and gave good service. From the moment of arrival and time of completion less that 30 mins.
April 29, 2026
We phoned round several garages you…
We phoned round several garages you were the cheapest they also had problems getting one tyre off dealt with very professionally rang to keep us informed
April 22, 2026
I took my car to have a tyre checked
I took my car to have a tyre checked , friendly polite staff , really good attitude.
I will most definitely go here again .
April 22, 2026
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