Great help from the protyre team at Ashford orbital investigating some noises coming from the front of the car. New parts fitted same day with no drama and fully quoted prices before the work was ca... See more
Company replied
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I visited several garages, including my dealership, to get my car’s wheel alignment done. Some refused because of the ADAS system, while others had very long waiting times. One well-known garage e... See more
Company replied
I booked and paid for this online, dropped off vehicle at allotted time went for a cup of coffee, came back and it was ready and waiting, with four new tyres in less than an hour!
Company replied
I called to make an appointment to get my car’s air-conditioning re-gassed, & was able to be seen within an hour. I was then told to return in about an hour’s time to collect my car, and got a call w... See more
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Company details
About Protyre Autocare - Ashford The Parade
Written by the company
Written by the company
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contact info
The Parade, Orbital Park, TN24 0HT, Ashford, Kent, United Kingdom
- 01233 500444
4.8
Excellent
2K reviews
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Friendly
Friendly, efficient service. Nice area to wait in with beverages. Reasonable price.
July 29, 2026
Reply from Protyre Autocare - Ashford The Parade
Hello Roy,
Thank you for your wonderful 5-star review! We are so pleased to hear that you found our service efficient and friendly, and that you enjoyed our waiting area. We always strive to offer excellent value.
Best regards,
Eddie
Customer Care - Protyre
Great service as always
Great service as always. Protyre Ashford is my go to place for tyres, alignment etc.
July 29, 2026
Reply from Protyre Autocare - Ashford The Parade
Hello Ahal,
We would like to thank you for sharing your feedback regarding the service you received at our Ashford branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Ashford The Parade
Hello Mr Butterworth,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Ashford branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
I booked and paid for this online
I booked and paid for this online, dropped off vehicle at allotted time went for a cup of coffee, came back and it was ready and waiting, with four new tyres in less than an hour!
July 27, 2026
Reply from Protyre Autocare - Ashford The Parade
Hello RJ,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers. Therefore, we are delighted to hear that you are happy with the efficient service you received from our team at Ashford The Parade.
Best regards,
Eddie
Customer Care - Protyre
For wheel alignment
I visited several garages, including my dealership, to get my car’s wheel alignment done. Some refused because of the ADAS system, while others had very long waiting times. One well-known garage even told me they couldn’t do the alignment because my car had different types of tyres (all-season and summer tyres).
Thankfully, Protyre was able to carry out the wheel alignment without any issues. Their customer service was excellent, and they also offer three free alignment checks within a year, which is a great bonus.
Thank you very much to the team at Protyre. I highly recommend them for their professionalism, expertise, and outstanding customer service.
July 15, 2026
Reply from Protyre Autocare - Ashford The Parade
Hello Robin,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Ashford branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Helpful staff and pleasant experience…
Helpful staff and pleasant experience always use them
July 22, 2026
Reply from Protyre Autocare - Ashford The Parade
Hello Iris,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Ashford branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Great job!
I called to make an appointment to get my car’s air-conditioning re-gassed, & was able to be seen within an hour. I was then told to return in about an hour’s time to collect my car, and got a call within this time to say the work was completed. Very efficient & good service in my opinion, and very pleasant and professional staff.
July 22, 2026
Reply from Protyre Autocare - Ashford The Parade
Hello Odette,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Ashford branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Great help from the protyre team at…
Great help from the protyre team at Ashford orbital investigating some noises coming from the front of the car.
New parts fitted same day with no drama and fully quoted prices before the work was carried out. Great communication and prices to do the work. Thanks Again. Dan Ashford.
July 22, 2026
Reply from Protyre Autocare - Ashford The Parade
Hello Daniel,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Ashford branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Ashford The Parade
Hello Kirk,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Ashford branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Said a time and they kept to it good…
Said a time and they kept to it good members of staff
July 20, 2026
Reply from Protyre Autocare - Ashford The Parade
Hello Will,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Ashford branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Ashford The Parade
Hello Timothy,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Ashford branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Ashford The Parade
Hello Chandra,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Ashford branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Blown away by the helpfulness and speed…
Blown away by the helpfulness and speed work carried out as I just turned up out of the blue. Well done Protyre!!
July 15, 2026
Reply from Protyre Autocare - Ashford The Parade
Hello Martin,
We would like to thank you for sharing your feedback regarding the service you received at our Ashford branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Short notice but fitted me in very…
Short notice but fitted me in very quickly ,very friendly and helpful
July 15, 2026
Reply from Protyre Autocare - Ashford The Parade
Hello Sephen,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Ashford branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Quality Workmanship and Excellent Service.
Excellent service Worth 5* but after purchase my son pointed Me to the same tyre cheaper, in Ashford.
July 13, 2026
Quick and petfect service
July 10, 2026
Reply from Protyre Autocare - Ashford The Parade
Hello Customer,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Ashford branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Ashford The Parade
Dear Nicky Lawrence,
We're glad to hear that you consistently find our team at our Ashford The Parade branch, helpful and that your experiences with us are positive.
We appreciate your kind words.
We will look forward to welcoming you again in the future.
Kind regards
Kayliegh
Customer care - Protyre
Tyre pressure on one tyre was low…
Tyre pressure on one tyre was low meaning warning light did not go off
July 3, 2026
Reply from Protyre Autocare - Ashford The Parade
Dear Michelle Jeffery,
Thank you for bringing this to our attention. We are sorry to hear that you are unhappy with your recent experience.
We can confirm that your concerns have been raised. A manager will investigate into this matter and will be in touch as soon as possible to discuss further with you.
We apologise for any inconvenience that may have been caused.
Kindest regards,
Georgia
Customer Care - Protyre
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