It’s always painful paying for tyres but safety is a must and Protyre are always value for your money, they also have a good phone manner. Great service all around.
Location
Switch locationUnit 1-2 Chunnel Estate, Victoria Road, TN23 7HJ Ashford, Kent, GB
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See what reviewers are saying
Welcoming environment Courteous staff - ‘customer first attitude’ and a willingness to accommodate where possible. I was overdue an MOT for my car. It was a busy day for ProTyre, but the receptioni... See more
Company replied
I always use Protyre in Ashford when I need new tyres or wheel alignment. Easy to book on their website, and the staff at Victoria Road are always friendly and helpful. Nice and close to the town c... See more
Company replied
I had an excellent experience. The staff were very friendly, helpful and professional. They explained everything clearly and provided a quick and efficient service. I was very happy with the service I... See more
Company replied
Company details
About Protyre Autocare - Ashford Victoria Road
Written by the company
Written by the company
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contact info
Unit 1-2 Chunnel Estate, Victoria Road, TN23 7HJ, Ashford, Kent, United Kingdom
- 01233 625962
4.8
Excellent
1K reviews
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Good as usual except time keeping
All went well as usual except the timing I was told upon booking was not kept. Happy with the work done though. Great team as well.
I would have given 4.5 stars but that option is not here.
August 12, 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
The staff are very helpful
The staff are very helpful i booked my car in for a diagnostic on the air con but i made a mistake on the booking and they helped me correct it it didnt take them long to find the problem with my car
August 10, 2026
Reply from Protyre Autocare - Ashford Victoria Road
Dear Robert Osbourne,
We're so pleased to hear that our team at our Ashford Victoria Road branch was helpful when you needed to correct your booking and that they quickly identified the issue with your car.
Thank you for your positive feedback!
We will look forward to welcoming you again in the future.
Kind regards
Kayliegh
Customer care - Protyre
Always provide a great service
Always provide a great service, prompt updates and overall great service.
August 12, 2026
Friendly, professional service, as always
This was my second visit to Protyre, Victoria Road, Ashford for an MoT because the team there are always so helpful, friendly and professional, and their prices are competitive. This time was no exception, and I'll be returning again soon for a service.
August 12, 2026
Reply from Protyre Autocare - Ashford Victoria Road
Hello Mr Harper,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Ashford branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Competitive pricing
Competitive pricing, great service and friendly staff.
Well deserved 5 stars.
August 10, 2026
Reply from Protyre Autocare - Ashford Victoria Road
Hello Sandra,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Ashford branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Friendly repairs completed on time
August 10, 2026
Reply from Protyre Autocare - Ashford Victoria Road
Hello Mr Luckhurst,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Ashford branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Very pleasant helpful staff
Very pleasant helpful staff, and reasonable prices. To be recommended, thank you.
August 3, 2026
Reply from Protyre Autocare - Ashford Victoria Road
Hello Roger,
We would like to thank you for sharing your feedback regarding the service you received at our Ashford branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Always happy with any repairs Protyre…
Always happy with any repairs Protyre has done on my cars. Very helpful when explaining work carried out
July 31, 2026
Reply from Protyre Autocare - Ashford Victoria Road
Hello Mr Avis,
We would like to thank you for sharing your feedback regarding the service you received at our Ashford branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Friendly staff, great prices
Friendly staff behind the counter, despite being a garage, it was very clean in reception, and great price for an MOT with added bonus of being close to home.
July 29, 2026
Reply from Protyre Autocare - Ashford Victoria Road
Hello Jake,
Thank you for taking the time to leave us a 5 star review. We are pleased that you found the team in centre friendly and the price great. We appreciate your custom!
Best regards,
Eddie
Customer Care - Protyre
Reply from Protyre Autocare - Ashford Victoria Road
Hello Kledi,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Ashford branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Ben and all the staff are friendly and…
Ben and all the staff are friendly and as a women feel the advice given regarding work or repairs is sound. I always feel I'm getting the best advice and trust them with my new campervan...my pride and joy. Welldone team. Julie Reynolds
July 29, 2026
Reply from Protyre Autocare - Ashford Victoria Road
Hello Julie,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Ashford branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Ben and the team are always so helpful
Ben and the team are always so helpful! Thank you!!
July 29, 2026
Reply from Protyre Autocare - Ashford Victoria Road
Hello Lily,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Ashford branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
They are very friendly and helpful
They are very friendly and helpful. Very good with timing and very easy going. I work in the town so am able to leave car there and walk in and collect at the end of the day.
July 20, 2026
Reply from Protyre Autocare - Ashford Victoria Road
Hello Nicola,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Ashford branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
As always top class service
As always top class servicec. Staff helpful and nothing is too much trouble for them.
July 22, 2026
Reply from Protyre Autocare - Ashford Victoria Road
Hello Mrs Davis,
We would like to thank you for sharing your feedback regarding the service you received at our Ashford branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Ashford Victoria Road
Hello Wrighty,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Ashford branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Superb as always …
The guys at Victoria Road are always professional and friendly in their approach and as such I will keep coming back
July 20, 2026
Reply from Protyre Autocare - Ashford Victoria Road
Hello Customer,
We would like to thank you for sharing your feedback regarding the service you received at our Ashford branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Unfortunately all appointments were…
Unfortunately all appointments were running late.
The coffee machine was not working, making it a long dry wait for the new tyre to be fitted.
July 17, 2026
Reply from Protyre Autocare - Ashford Victoria Road
Dear David Barton,
Thank you for raising your concerns. We are sorry to hear that your recent visit to our Ashford branch has not been a positive experience for you on this occasion.
We can confirm that your concerns have been raised. A manager will investigate into this matter and will be in touch as soon as possible to discuss further with you.
We apologise for any inconvenience that may have been caused.
Kindest regards,
Georgia
Customer Care - Protyre
Reply from Protyre Autocare - Ashford Victoria Road
Hello Mr Burton,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Ashford branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Meant to give 5 star review
Meant to give 5 star review, took my car for an MOT and thought the staff were great, very knowledgeable young lad dealt with me. Also, was contacted during the day and had 2 new tyres fitted, picked up the vat later that day. All in all I thought it was a great service.
July 7, 2026
Unprompted review
Reply from Protyre Autocare - Ashford Victoria Road
Hello Richard,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Ashford branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Quick and good value
Quick, affordable, keep a record on what is needed on my car and never rip me off , and staff are always polite and explain what has been done , have always gone to the same place , and going forward will not change , so thankyou 🌻
July 8, 2026
Reply from Protyre Autocare - Ashford Victoria Road
Hello Sharon,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Ashford branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
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