Protyre in Ashford are a great team. I find the service and mot are excellent. They keep you informed and will always give health and safety checks and advise before fixing or changing anything. They... See more
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Location
Switch locationUnit 1-2 Chunnel Estate, Victoria Road, TN23 7HJ Ashford, Kent, GB
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Excellent service! I booked this in for a Gold service this week. Whilst waiting for them to open, I looked through my logbook and noticed the previous owner had carried out one in July. I spoke to... See more
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Excellent service as always from the many occasions Ive used protyre for tyres mot or car maintanace…! T
Company replied
Always courteous and respectful at reception and with looking after my car. Staff very helpful explaining what needed to be done and why. I feel confident that Protyre do only what needs to be done.
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Company details
About Protyre Autocare - Ashford Victoria Road
Written by the company
Written by the company
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contact info
Unit 1-2 Chunnel Estate, Victoria Road, TN23 7HJ, Ashford, Kent, United Kingdom
- 01233 625962
4.8
Excellent
2K reviews
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Reply from Protyre Autocare - Ashford Victoria Road
Hello Kledi,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Ashford branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Ben and all the staff are friendly and…
Ben and all the staff are friendly and as a women feel the advice given regarding work or repairs is sound. I always feel I'm getting the best advice and trust them with my new campervan...my pride and joy. Welldone team. Julie Reynolds
July 29, 2026
Reply from Protyre Autocare - Ashford Victoria Road
Hello Julie,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Ashford branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Ben and the team are always so helpful
Ben and the team are always so helpful! Thank you!!
July 29, 2026
Reply from Protyre Autocare - Ashford Victoria Road
Hello Lily,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Ashford branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
They are very friendly and helpful
They are very friendly and helpful. Very good with timing and very easy going. I work in the town so am able to leave car there and walk in and collect at the end of the day.
July 20, 2026
Reply from Protyre Autocare - Ashford Victoria Road
Hello Nicola,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Ashford branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
As always top class service
As always top class servicec. Staff helpful and nothing is too much trouble for them.
July 22, 2026
Reply from Protyre Autocare - Ashford Victoria Road
Hello Mrs Davis,
We would like to thank you for sharing your feedback regarding the service you received at our Ashford branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Ashford Victoria Road
Hello Wrighty,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Ashford branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Superb as always …
The guys at Victoria Road are always professional and friendly in their approach and as such I will keep coming back
July 20, 2026
Reply from Protyre Autocare - Ashford Victoria Road
Hello Customer,
We would like to thank you for sharing your feedback regarding the service you received at our Ashford branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Unfortunately all appointments were…
Unfortunately all appointments were running late.
The coffee machine was not working, making it a long dry wait for the new tyre to be fitted.
July 17, 2026
Reply from Protyre Autocare - Ashford Victoria Road
Dear David Barton,
Thank you for raising your concerns. We are sorry to hear that your recent visit to our Ashford branch has not been a positive experience for you on this occasion.
We can confirm that your concerns have been raised. A manager will investigate into this matter and will be in touch as soon as possible to discuss further with you.
We apologise for any inconvenience that may have been caused.
Kindest regards,
Georgia
Customer Care - Protyre
Reply from Protyre Autocare - Ashford Victoria Road
Hello Mr Burton,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Ashford branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Meant to give 5 star review
Meant to give 5 star review, took my car for an MOT and thought the staff were great, very knowledgeable young lad dealt with me. Also, was contacted during the day and had 2 new tyres fitted, picked up the vat later that day. All in all I thought it was a great service.
July 7, 2026
Unprompted review
Reply from Protyre Autocare - Ashford Victoria Road
Hello Richard,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Ashford branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Quick and good value
Quick, affordable, keep a record on what is needed on my car and never rip me off , and staff are always polite and explain what has been done , have always gone to the same place , and going forward will not change , so thankyou 🌻
July 8, 2026
Reply from Protyre Autocare - Ashford Victoria Road
Hello Sharon,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Ashford branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Very helpful
Very helpful, clear explanation of what was being done. A great price for tyres and for the MOT. Very friendly staff.
July 13, 2026
Reply from Protyre Autocare - Ashford Victoria Road
Hello John,
We would like to thank you for sharing your feedback regarding the service you received at our Ashford branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Excellent quick professional servive
July 13, 2026
Reply from Protyre Autocare - Ashford Victoria Road
Hello Charlene and Courtney,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Ashford branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Great service and staff
July 8, 2026
Reply from Protyre Autocare - Ashford Victoria Road
Hello Janusz,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Ashford branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Ashford Victoria Road
Hello Miss Babboo,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Ashford branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Ashford Victoria Road
Hello Customer,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Ashford branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
The staff at protyre are fully…
The staff at protyre are fully stretched the phone doesn't get answered at all, or you might be lucky when you get through.
you get the feeling that perhaps because of the chaos that prevails certain parts of the service on my car won't get done because the staff are flat out and rushing around, I recommended my friend to these people and the utter chaos that prevailed sent my friend to another garage, your loss such a shame, it needs to be rectified quickly .
June 26, 2026
Reply from Protyre Autocare - Ashford Victoria Road
Dear Peter Head,
Thank you for bringing this to our attention.
We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you.
Kind regards,
Eddie
Customer Care - Protyre
Reply from Protyre Autocare - Ashford Victoria Road
Hello Wendy,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Ashford branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Ashford Victoria Road
Hello,
Thank you for your fantastic 5-star review! We are delighted you found our prices good and service efficient.
Best regards,
Eddie
Customer Care - Protyre
Reply from Protyre Autocare - Ashford Victoria Road
Dear Zulfikar Pasha,
We appreciate your 5-star review!
We are glad you had a positive experience with our team at our Ashford Victoria Road branch.
Thank you for your feedback.
we will look forward to welcoming you again in the future.
Kind regards
Kayliegh
Customer care -Protyre
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