It’s always painful paying for tyres but safety is a must and Protyre are always value for your money, they also have a good phone manner. Great service all around.
Location
Switch locationUnit 1-2 Chunnel Estate, Victoria Road, TN23 7HJ Ashford, Kent, GB
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See what reviewers are saying
Welcoming environment Courteous staff - ‘customer first attitude’ and a willingness to accommodate where possible. I was overdue an MOT for my car. It was a busy day for ProTyre, but the receptioni... See more
Company replied
I always use Protyre in Ashford when I need new tyres or wheel alignment. Easy to book on their website, and the staff at Victoria Road are always friendly and helpful. Nice and close to the town c... See more
Company replied
I had an excellent experience. The staff were very friendly, helpful and professional. They explained everything clearly and provided a quick and efficient service. I was very happy with the service I... See more
Company replied
Company details
About Protyre Autocare - Ashford Victoria Road
Written by the company
Written by the company
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contact info
Unit 1-2 Chunnel Estate, Victoria Road, TN23 7HJ, Ashford, Kent, United Kingdom
- 01233 625962
4.8
Excellent
1K reviews
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On time and reasonable job
On time and reasonable job. Unfortunately over pressured both tyres, so had to deflat as instability alarm was triggered
April 22, 2026
Extremely simple process for my Service…
Extremely simple process for my Service and Mot. Great service all round. Will be taking my car back next year. The price given made all the difference. Thank you
April 22, 2026
Grate staff
April 15, 2026
You went the extra mile to get me my…
You went the extra mile to get me my odd tyres that should be on a truck but are produced for cars
April 15, 2026
Great team and superb communication on…
Great team and superb communication on a gold service and mot.
April 11, 2026
May use AI-assist with repliesRead more
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This was the second visit
This was the second visit, as the first booking for a silver service & MOT was booked for 11am, but when i went to collect at approx 3pm the car was still outside and had not been worked on. Second booking the tyre pressures all different after service so obviously not checked, which makes me wonder what else was missed.
On the bright side the chap on reception was friendly and seemed to be the only person working non stop.
Up until now this has always been my go to garage . . !
April 13, 2026
Reply from Protyre Autocare - Ashford Victoria Road
Dear Jeremy,
Thank you for bringing this to our attention. We are sorry to hear that you are unhappy with your recent experience.
We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you.
We apologise for any inconvenience that may have been caused.
Kindest regards,
Georgia
Customer Care - Protyre
Friendly and helpful
April 13, 2026
Very helpful every time
Very helpful every time, and very fair pricing. Also a convenient location for me.
April 6, 2026
Excellent superlative customer service…
Excellent superlative customer service received from Ben. Professional approach and on time service
April 8, 2026
Not impressed.
Where to begin.
1 Techs dont know if nuts are locking or not. They are not but asked my wife to find locking key!!!!.
2 Job finished to find only 2 tyres have been replaced. Asked for and ordered 4.
Wife had to ask another 1 hour.
Managers seemed to be extremely unorganised.
March 26, 2026
Reply from Protyre Autocare - Ashford Victoria Road
Dear Michael Lord,
Thank you for bringing this to our attention. We are sorry to hear that you are unhappy with your recent experience.
We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you.
We apologise for any inconvenience that may have been caused.
Kindest regards,
Georgia
Customer Care - Protyre
Excellent service
Excellent service - managed to fit me in at short notice within less than 24 hours with 2 tyres and wheel alignment.
Waited in reception and was able to work quietly whilst waiting.
April 8, 2026
Excellent service as usual.
On arrival I was greeted by friendly staff who ensured that they had my correct contact details. I was aware what the cost of the parts and labour would be in advance.
I was kept up to date on the progress of the work and the fact what I had brought the car in for was actually another fault.
This was part of a warranty claim by another company so I was told they would keep the replaced part for me.
I have used Protyre before and always had very good service, this visit was no different.
April 6, 2026
Good workmanship.
Quick diagnosis of the issues and completed work. However, I think vehicle owners would like images of the fault found to better understand more about the issues in layman's terms.
April 6, 2026
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