Protyre Autocare - Bath Lower Bristol Rd Reviews 

2,601
TrustScore 4.5 out of 5

4.6

Lower Bristol Road, Bath, BA2 1EN Bath, Somerset, GB


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Rated 5 out of 5 stars

They have a good selection of tyres, often swift availability to check them, and their prices are good. They offer budget or mid-range options and they have often sent me away with the advice that my... See more

Rated 5 out of 5 stars

Excellent service from the staff within the branch the job was completed in a very good time. In fact it was completed quicker than I expected for four tires being changed excellent job.

Rated 5 out of 5 stars

I can not thank these guys enough, Ive always used them since owning a car but this last experience cemented why! They saved our family holiday following a tyre blow out and sorted it within a few h... See more

Company replied

Rated 5 out of 5 stars

Quick service with feedback on checking all tyres as well as fitting a new one. Appreciated being able to call them in advance to check they could do the job and had the tyre needed in stock close to... See more

Company replied


Company details

  1. Tire Shop
  2. Brake Shop
  3. Car Battery Store
  4. Car Inspection Station
  5. Car Service
  6. Wheel Alignment Service

About Protyre Autocare - Bath Lower Bristol Rd

Written by the company

Written by the company

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Contact info

  • Lower Bristol Road, Bath, BA2 1EN, Bath, Somerset, United Kingdom

  • 01225 331949

4.6

Excellent

TrustScore 4.5 out of 5

3K reviews

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4.6

All reviews

(2,601)

34,881 reviews in the last 12 months

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Rated 5 out of 5 stars

Walk-in needed a couple of tyres same day

Needed a couple of tyres same day. Had phoned around local tyre fitters for budget tyres, who only had premium range tyres on the shelf, or offered next day for budget tyres. Walked into Protyres, offered a good price for medium range tyres, which I accepted and had fitted there and then. Short wait in queue, knowledgeable, polite fitters, balanced and torqued back on. Happy with the sales staff and fitting service. Free coffee as well.

January 23, 2026
Unprompted review
Rated 4 out of 5 stars

Top employee!

The employee (A man proud of his Portuguese heritage) who did the work was brilliant. A lovely friendly guy who promptly assessed the problem (Rear brakes clogged with years of brake dust and grime) and rather than try and sell me new brake shoes when clearly they weren’t needed, he got on with cleaning them out and lubricating the moving parts. An hours work. Excellently done.
My only criticism is the billing. I was happy to pay but it was far from clear on the bill how much you actually charge for an hours labour. It appeared to be £90 plus VAT - fine (£108 then) but there was an extra charge on the bill which was unexplained as to what it was for as the bill randomly came to £135. Clarity in relation to billing would help. I was more than happy to pay as I had received great service.

January 22, 2026
Rated 5 out of 5 stars

Booked and pre-paid for a tyre for

Booked and pre-paid for a tyre for
09:30 on a Saturday morning, prompt, efficient and friendly customer service and fitted straight away. Highly recommended, thank you to the guys at Bathwick tyres, team protyre.

January 17, 2026
Rated 5 out of 5 stars

Bath Proytre tops

We went to Bath Proytre after Mid Summer Norton protyre said that they couldn’t fit me in for a week!
The Bath Protyre team were very friendly, helpful and professional and I was looked after during my time there, they completed my tyre replacement and was on my way within 20 minutes.

January 19, 2026
Rated 3 out of 5 stars

Don't take their advice at face value - question them!

Tyres are good but we had to point out that there were cheaper options available. There was no discussion as to how often I used the car and what for they just tried to sell me the most expensive tyres. If you use them make sure you question them or do some research online beforehand.

January 14, 2026
Protyre Autocare - Bath Lower Bristol Rd logo

Reply from Protyre Autocare - Bath Lower Bristol Rd

Dear Emma West ,

Thank you for your feedback. We are sorry to hear that your recent visit to our Bath Lower Bristol Road branch has not been a positive one for you on this occasion.

We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Area Manager and they will be in touch as soon as they can to discuss this further.

We apologise for any inconvenience caused.

Kind regards,
Kayleigh
Customer Care - Protyre

Rated 4 out of 5 stars

Staff very polite

Staff very polite, booking a time slot very easy. Would of been a 5 but your tire delivery was late so I was delayed 30 mins extra.

January 14, 2026
Rated 4 out of 5 stars

Honest, trustworthy tyres service

Honest, courteous service with good choice of tyres. However, there is a slight disconnect with ordering online and tyres being available. Unfortunately the delivery was late and although I had booked an online appt for 10.30, the tyres weren't ready till 1pm. Just to add, this was nothing to do with the service I got from the guys - they were great.

January 9, 2026
Rated 5 out of 5 stars

Swift friendly and efficient service

Swift friendly and efficient service. I thought I had a slow puncture but they found a cracked valve stem that was slowly deflating my tyre and replaced it for free since they had supplied me with that tyre last year.

January 8, 2026
Protyre Autocare - Bath Lower Bristol Rd logo

Reply from Protyre Autocare - Bath Lower Bristol Rd

Hello John,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Bath branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

As disabled person

As disabled person. They ensured I had a chair to sit on whilst waiting. Also kept me informed of progress
Looked after me well thank you guys.

January 12, 2026
Protyre Autocare - Bath Lower Bristol Rd logo

Reply from Protyre Autocare - Bath Lower Bristol Rd

Hello Andy,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Bath branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

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