Protyre Autocare - Bolton Reviews 

1,692
TrustScore 4.5 out of 5

4.6

Burns Street, Bolton, BL3 6DA Bolton, Lancashire, GB


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Rated 4 out of 5 stars

Competitive price. 4 tyres fitted nicely. No marks on wheels etc (important to me). Had a 10 o’clock booking but didn’t get started until after 11. Manager apologised for delay so not major issue.... See more

Rated 5 out of 5 stars

First time using Protyre in Bolton. Very competitive prices and the job was done at the time my appointment was. I'd definitely use them again and highly recommend them.

Rated 5 out of 5 stars

My brakes and tyres needed fixing as a matter of urgency and Pro tyre at Bolton pulled out all the stops to ensure that it all got fixed in a day. Thank you. Would definitely recommend.

Company replied

Rated 5 out of 5 stars

Protyre Bolton again gave good service. Only thing I couldn't do was use the general query option on the website as it kept erroring. Staff and Ash at the garage were professional and polite as always... See more

Company replied


Company details

  1. Tire Shop
  2. Brake Shop
  3. Car Battery Store
  4. Car Inspection Station
  5. Car Service
  6. Wheel Alignment Service

Written by the company

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Contact info

  • Burns Street, Bolton, BL3 6DA, Bolton, Lancashire, United Kingdom

  • 01204 524392

4.6

Excellent

TrustScore 4.5 out of 5

2K reviews

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4.6

All reviews

(1,692)

35,104 reviews in the last 12 months

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Rated 5 out of 5 stars

Great customer service and best tyre prices in Bolton

I'm really happy with the service at Protyre Bolton. I wanted to pay in cash, but the website didn't give that option. When I called, the guy at the front desk was very helpful and booked the tyre fitting for me without any issue. I came in, showed him the online quote from their website, and paid exactly that price in cash. Everything went smoothly, quickly and professionally. The staff were friendly and efficient, and the tyre prices were the best I found in Bolton after checking several garages online. Highly recommended!

October 8, 2025
Rated 5 out of 5 stars

Amazing service with a smile

I went to Bolton Protyre in Burns street Bolton recently. They booked me in and everything went smoothly. They there on time, courteous and extremely professional. As a woman, sometimes garages can be intimidating places but it was refereshing to see a lovely smiley face Lady Louise who was so polite and friendly. The Manager Ash, was very knowledgeable, highly professional and spoke with respect to his staff and customers.
Well done Pro Tyre what a little gem you have here

October 4, 2025
Unprompted review
Protyre Autocare - Bolton logo

Reply from Protyre Autocare - Bolton

Hello Donna,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Bolton branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Great service

Great service , availability of slots for mot and tyre repairs

October 8, 2025
Protyre Autocare - Bolton logo

Reply from Protyre Autocare - Bolton

Hello Sean​,

We would like to thank you for sharing your feedback regarding the service you received at our Bolton branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

called in Bolton for tyre check in the…

called in Bolton for tyre check in the morning, tyres fitted in under 1hr in the afternoon. good service

October 6, 2025
Protyre Autocare - Bolton logo

Reply from Protyre Autocare - Bolton

Dear Mr Cooper,

We're happy to hear that you received efficient service with your tire check and fitting in Bolton.

Thank you for your positive feedback and for taking the time to share your experience.

We will look forwards to welcoming you again in the future,
Kind regards
Kayliegh
Customer care - Protyre

Rated 3 out of 5 stars

Long appointment needed!

Needed some new tyres for my car, did a Google search, and Protyres Bolton came up. I put my VRM in to check the size of my tyres, and what was recommended. Selected 4 x tyres, at a good price and booked in the car for the following day. Arrived at the garage, booked in the car, for the gentleman to tell me that the tyres I had selected were for Audi only. I said it didn't say that anywhere on the website, and those tyres were recommended for my (non-Audi) car by your website. He then told me it didn't really matter, and it would take a hour. 2 hours later it still wasn't finished, I had to go an appointment I had, and had to wait another hour for the car to be ready. Not sure I would use the garage again.

September 26, 2025
Protyre Autocare - Bolton logo

Reply from Protyre Autocare - Bolton

Dear S HODKINSON,

Thank you for contacting Protyre. We are sorry to hear that your recent visit to our Bolton branch has not been a positive one for you on this occasion.

We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Area Manager and they will be in touch as soon as they can to discuss this further.

We apologise for any inconvenience caused.

Kind regards,
Kayleigh
Customer Care - Protyre

Rated 5 out of 5 stars

Quick service for wheel alignment…

Quick service for wheel alignment carried out at the appointed time. Reasonable price and helpful staff

October 4, 2025
Protyre Autocare - Bolton logo

Reply from Protyre Autocare - Bolton

Hello John​,

We would like to thank you for sharing your feedback regarding the service you received at our Bolton branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

HAD A GREAT EXPERIENCE AT PROTYRE TOOK…

HAD A GREAT EXPERIENCE AT PROTYRE TOOK MY CAR IN FOR AN MOT AND SERVICE THE STAFF WERE BRILLIANT THE MANAGER ANSWERED MY QUERIES, I WAS VERY HAPPY WITH THE SERVICE I WILL BE RETURNING.

September 25, 2025
Unprompted review
Protyre Autocare - Bolton logo

Reply from Protyre Autocare - Bolton

Hello Hilary,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Bolton branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 2 out of 5 stars

Went in and asked for an oil change…

Went in and asked for an oil change which I was booked in for yet was only told after they had finished that I would have to pay for a full service - it wasn’t the money but the failure to communicate

September 29, 2025
Protyre Autocare - Bolton logo

Reply from Protyre Autocare - Bolton

Dear Carl Procter,

Thank you for bringing this to our attention and we are sorry to hear that you are unhappy with your recent experience. 

We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you. 

We apologise for any inconvenience that may have been caused.

Kindest regards,
Georgia
Customer Care - Protyre

Rated 5 out of 5 stars

4 new Bridgestone Turanza for a great price

4 new tyres fitted and balanced and the “toe in” done on the tracking, less than an hour and the car feels fantastic, totally great work from the guys and gals, it’s the reason I return when I have any probs with my tyres or tracking..

September 24, 2025
Protyre Autocare - Bolton logo

Reply from Protyre Autocare - Bolton

Hello Andrew,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Bolton branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Fantastic place to take your car

Fantastic place to take your car. No messing, and a great job every time.

September 17, 2025
Protyre Autocare - Bolton logo

Reply from Protyre Autocare - Bolton

Hello David,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Bolton branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Great customer service!

Great customer service! I'd had a recommendation from my garage following mot to have tyres replaced and full wheel alignment carried out by Thistlethwaites in Bolton. They found a safety issue and, following a quick phone call with me, they dealt directly with my garage to get the issue sorted between themselves. Great space to wait in if you need to, or convenient enough to pop into town or retail park to do some shopping whilst you wait.

August 29, 2025
Protyre Autocare - Bolton logo

Reply from Protyre Autocare - Bolton

Dear Karen Farrell,

We're glad you enjoyed your experience and appreciated our customer service at our Bolton branch .

We are happy to hear that we identified a safety issue and resolved it with your garage. Thank you for the positive feedback regarding our waiting area and convenient location.

We will look forward to welcoming you again in the future
Kind regards
Kayliegh
Customer Care - Protyre

Rated 5 out of 5 stars

Super staff

Car was dropped off and met by a lovely gentleman and lady on reception, they explained what was going to happen with the car and said they would ring me when it was ready ..after a few hours I had a phone call and picked my car up again the young lady was lovely…. I wouldn’t hesitate on going back to the garage

September 22, 2025
Protyre Autocare - Bolton logo

Reply from Protyre Autocare - Bolton

Hello Keith,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Bolton branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Car booked in at 9am for a front tyre…

Car booked in at 9am for a front tyre 9.15 I was driving away brilliant service .

September 17, 2025
Protyre Autocare - Bolton logo

Reply from Protyre Autocare - Bolton

Hello Ste Baldy,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Bolton branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

I had an amazing experience at Pro Tyre…

I had an amazing experience at Pro Tyre in Bolton over the last week or so. After ringing late on Friday afternoon (needing new tyres) I was given an appointment the following morning. After I arrived, I waited only around an hour or so for four new tyres and an alignment service. I was very appreciative of the offer I received and I couldn’t quite believe the total of my final bill. It was fantastic value for money and I won’t go anywhere else 😊

September 17, 2025
Protyre Autocare - Bolton logo

Reply from Protyre Autocare - Bolton

Hello Ms Toland,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Bolton branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

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