They where very helpful bought two tyres the tyre warning light was on and they sorted it for me thanks very much.
Location
Switch locationUnit 5a, Pen-Y-Bont Ind Est, Coity Road, CF31 1NW Bridgend, Mid Glamorgan, GB
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Excellent service. Staff has been very helpful to solve auto problems. Has been using Protyre Bridgend for years. Highly recommend to use Protyre Bridgend. Thank you P Lee
Company replied
Excellent service from the guys in the tyre depot. I attempted to use a Groupon voucher to pay for an air con recharge but was having difficulty verifying it for them. Despite it being 5.25 they were... See more
Easy to order tyres online and make an appointment for fitting. Always a good selection to choose from at good prices. At the local fitting centre, Bathwick Tyres, Bridgend, the service is always poli... See more
Company replied
Company details
About Protyre Autocare - Bridgend Pen Y Bon
Written by the company
Written by the company
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contact info
Unit 5a, Pen-Y-Bont Ind Est, Coity Road, CF31 1NW, Bridgend, Mid Glamorgan, United Kingdom
- 01656 659152
4.7
Excellent
575 reviews
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Excellent service and customer service…
I've used this location for tyres for more than 4 decades since it was Celtic Tyres. I called in yesterday for a tyre check and needed tyres but was told they were booked up as they now operate an appointments system of which I was unaware. I always used to just drive in and receive a service. I was a little unsettled at this response and would have left in search of somewhere which could accommodate me without booking. Up stepped the 5 star Christian who with gentle diplomacy offered a printed quote for me to make cost comparisons elsewhere. I was immediately mollified by this gesture and and we agreed a booking this morning.
On arrival as ever all the staff are competent and incredibly pleasant. A bonus is that, in my opinion, the prices are competitive. Highly recommended
March 23, 2024
Unprompted review
A very friendly team that give great…
A very friendly team that give great customer and car service. I've just booked my second car in for a service and will continue to use Rob and the team for future car services.
March 6, 2024
Unprompted review
May use AI-assist with repliesRead more
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Much cheaper elsewhere but good service
Easy to book MOT online and easy to wait for the service. However, I feel ripped off! I was told my car needed certain repairs and given a quote by Celtic Tyres, I then took my car to another garage and had a quote for half the price. I then found out the cheaper company (Bathwick Tyres) was in fact Celtic Tyres sister company!! Don't get me wrong, the service at both was great, everyone seemed really hardworking and friendly, but when you pay half the price for the same work by a sister company you can't help but feel a bit miffed and ripped off!!
March 6, 2024
Reply from Protyre Autocare - Bridgend Pen Y Bon
Dear Beth,
Thank you for leaving us a review of your experience and sharing your concerns regarding the quoted price.
We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you.
Kind regards,
Eddie
Customer Care - Protyre
I go to no one else.
I have gone to this supplier for more years than I care to remember. Efficient, Trustworthy and Friendly. they genuinely remember you. Excellent service. Roy
March 6, 2024
Great value and service
Great value and service. Use Bathwick for all my tyre and MOT needs, can’t fault them.
March 6, 2024
Top drawer service and best price.…
Rob went out of his way to get me a tyre for my car, phoned me when it was ready and fitted it straight away.
February 28, 2024
Amazing service given by all the staff …
Amazing service given by all the staff . I had a very flat tyre on a run flat BMW the tyres had to be ordered we were given a lift home . Rang us to say the tyres were in being fitted did we need to be picked up . Collected the car fast efficient service on paying .
We had been to 2 nearby garages prior to this who were rude & extremely unhelpful.
Can’t recommend the staff here highly enough
February 8, 2024
Reply from Protyre Autocare - Bridgend Pen Y Bon
Hello Ruth,
Thank you for telling us about your recent experience.
We are delighted to hear that the team at our Bridgend branch went above and beyond to help you and that overall you have had a really positive experience.
We will make sure that your comments are passed on to the team.
Kindest regarads,
Georgia
Customer Care - Protyre
Friendly staff
Friendly staff, and good explanation of tyre health prior to booking. Also offstreet with a nice warm, pet-friendly waiting room was a bonus.
February 14, 2024
Quick proffesional service
February 7, 2024
Efficient service and good advice.
January 31, 2024
Good service, good price.
Phoned up on short notice and got my tyre changed for a reasonable price. No complaints from me about service or prices. Would use again.
January 10, 2024
They are very helpful and efficient
They are very helpful and efficient and reasonable prices
January 5, 2024
Great service
Had a minor issue with a tyre from a recent visit. The matter was resolved straight away and without hesitation. A great service
January 10, 2024
Very good service as usual.Competitive…
Very good service as usual.Competitive pricing.
December 6, 2023
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