They where very helpful bought two tyres the tyre warning light was on and they sorted it for me thanks very much.
Location
Switch locationUnit 5a, Pen-Y-Bont Ind Est, Coity Road, CF31 1NW Bridgend, Mid Glamorgan, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Excellent service. Staff has been very helpful to solve auto problems. Has been using Protyre Bridgend for years. Highly recommend to use Protyre Bridgend. Thank you P Lee
Company replied
Excellent service from the guys in the tyre depot. I attempted to use a Groupon voucher to pay for an air con recharge but was having difficulty verifying it for them. Despite it being 5.25 they were... See more
Easy to order tyres online and make an appointment for fitting. Always a good selection to choose from at good prices. At the local fitting centre, Bathwick Tyres, Bridgend, the service is always poli... See more
Company replied
Company details
About Protyre Autocare - Bridgend Pen Y Bon
Written by the company
Written by the company
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contact info
Unit 5a, Pen-Y-Bont Ind Est, Coity Road, CF31 1NW, Bridgend, Mid Glamorgan, United Kingdom
- 01656 659152
4.7
Excellent
575 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
They do more than just tyres
Called in on 25/6/24 on the off chance I could get my front tyres replaced and was offered a time slot for the same day. I was met by James who was friendly and professional and made me feel at ease, he did a tyre safety check and confirmed I needed 2 front tyres, he also asked if I had any other concerns.i said I knew my air conditioner needed re- gassing and he said he would be able to do that while I was there. Which I chose to do so. He also aligned the wheels. During this visit I was never made to feel uncomfortable or pressured into purchasing any of the services provided on my car, everyone was welcoming and polite, and the overall cost was reasonable too.Thank you!!
I would highly recommend this garage and will definitely be using them again. Worth noting they do much more than just tyres.
June 25, 2024
Unprompted review
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Excellant Service
Excellant Service. every thing was attended to as promissed , I caanot fault the result or the Staff
July 3, 2024
Reply from Protyre Autocare - Bridgend Pen Y Bon
Dear Mr Wilson,
Thank you for your feedback!
We’re thrilled to hear that you found our service excellent and our staff attentive.
We noticed the 2-star rating and are curious if there was anything specific that didn't meet your expectations, our Area Manager will reach out to you to discuss your visit further.
Kindest Regards,
Phoebie
Customer Care Advisor
Excellent service Celtic tyres Bridgend
Wonderful service James and David were amazing. Thankyou so much I will be recommending.
June 15, 2024
Unprompted review
Good reliable service.
June 12, 2024
Excellent Service
Excellent Service. Quick and efficient. Explained exactly what was needed and did it.
June 5, 2024
Good value for money for car tyres
Known place, Good price and advice. Prompt delivery and fitting of tyres.
May 25, 2024
Issues identified and resolved quickly
Quick response, identified the problem quickly and got me on my way.
May 22, 2024
Not reliable place for MOT
Not reliable place for MOT. I changed 4tyres just 11months ago but they failed my MOT due to tyres they took longer than mentioned time. I was surprised when they asked me to change all 4tyres at least rear 2. Their behaviour was quite threatening as I wanted to get it checked by someone else but they told me I will be caught by police. Anyway, I had to get new tyres and MOT done. My advice is to check your tyres yourself before going for MOT.
May 22, 2024
Reply from Protyre Autocare - Bridgend Pen Y Bon
Dear Customer,
Thank you for bringing this to our attention and we are sorry to hear that you are unhappy with your recent experience.
We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you.
We apologise for any inconvenience that may have been caused.
Kindest regards,
Georgia
Customer Care - Protyre
Excellent service and thanks for…
Excellent service and thanks for checking my air conditioning unit
May 15, 2024
Good service and all completed on time.
Good service and all completed on time.
Would recommend this Company
May 15, 2024
Superb Service
Superb service. I was working away from home and had a difficult to repair puncture. The recovery dropped me off and all was sorted by mid morning next day.
May 15, 2024
It was explained to me what needed…
It was explained to me what needed doing on my car, and I was pleased with the service I got.
May 15, 2024
Excellent service
April 24, 2024
Booked a appointment to have two new…
Booked a appointment to have two new tyres and brake discs and pads no hard sell told me how much how long it would take very pleased with service would definitely go back
April 17, 2024
Very Great Experience good
Very good, from ordering online for two rear tyres to the fitting of the tyres to my car. Very little waiting and great service from all the staff. Very pleased with it all, thanks to all of the staff. Will definitely use Celtic/Protyre again.
April 3, 2024
New tyres
Excellent service, helpful staff who were able to help me with my tyre choices.
April 3, 2024
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.