Protyre Autocare - Bridgend Princes Way Reviews 

1,915
TrustScore 4.5 out of 5

4.7

Bridgend Industrial Estate, Bridgend, CF31 3TT Bridgend, Cardiff, GB


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Rated 5 out of 5 stars

Very helpful and organised, did a repair for me then advised to book online for 2 new tyres (Cheaper). Easy to book in and choose tyres with no heavy sales pitch. Staff friendly and efficient. Rea... See more

Company replied

Rated 5 out of 5 stars

Have used Protyre and Celtic tyres as it was for over 30 years. Always well priced, fabulous honest good old fashioned customer service, with quick fitting. Will say booking on line can be a ball a... See more

Company replied

Rated 5 out of 5 stars

Great service again by the team at Protyre Bridgend, nothing too much trouble and very competitive with their prices. A BIG shout out to Katie, her professionalism and attention to detail is as good... See more

Company replied

Rated 4 out of 5 stars

The mechanic made a thorough check of the tyre to ascertain what the fault was and showed me the exact cause of the problem. I was assured the replacement tyre , although of a different make, was equ... See more


Company details

  1. Tire Shop
  2. Brake Shop
  3. Car Battery Store
  4. Car Inspection Station
  5. Car Service
  6. Wheel Alignment Service

Written by the company

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Contact info

  • Bridgend Industrial Estate, Bridgend, CF31 3TT, Bridgend, Cardiff, United Kingdom

  • 01656 657424

4.7

Excellent

TrustScore 4.5 out of 5

2K reviews

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4.7

All reviews

(1,915)

32,618 reviews in the last 12 months

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Rated 4 out of 5 stars

Helpful and responsive on enquiry

Helpful and responsive on enquiry. Polite staff with thorough explanation of work needed to be undertaken.
Exceptional aftercare service having been invited to return vehicle for added after checks to ensure problem was resolved.

March 2, 2026
Rated 5 out of 5 stars

An efficient depot.

Booked in on time and did not feel I waited too long. A very good check all round on the vehicle.

I think you aught to consider an upgrade on your computer at the site it was, or seemed to be very slow

March 26, 2026
Rated 5 out of 5 stars

Great experience from start to finish

Great experience from start to finish, easy to book had a voucher for £10 off which was applied without any problems. Great staff at the depot, very helpful and I was told my M.O.T would be an hour which it was, spot on.
I always buy my tyres from you and will be back for a service when it’s due.
Really impressed, keep it up.

March 18, 2026
Rated 3 out of 5 stars

After 50 years of coming to " Celtic…

After 50 years of coming to " Celtic Tyres" , I'm now off. The service was glacial compared to how it used to be.

March 11, 2026
Protyre Autocare - Bridgend Princes Way logo

Reply from Protyre Autocare - Bridgend Princes Way

Dear Marc Cattle,

Thank you for bringing this to our attention. We are sorry to hear that your most recent experience had not been a positive one. 

We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you. 

Kind regards,
Eddie
Customer Care - Protyre

Rated 5 out of 5 stars

Service, MOT, and some additional repairs I recently had my car in for a Service

I recently had my car in for a Service, MOT, and some additional repairs at Protyre Autocare in Bridgend (Princes Way), and I couldn’t be happier with the experience. From start to finish, the team was professional, friendly, and incredibly efficient.
The staff took the time to explain the work that needed to be done, kept me updated throughout the process, and completed everything to an excellent standard. My car now drives better than it has in years, and I feel completely confident in the quality of the work carried out.
What really stood out was their honesty, attention to detail, and genuine care for their customers. It’s rare to find a garage where you feel so well looked after, and I’m truly grateful for their expertise.
I highly recommend Protyre Autocare – Bridgend Princes Way to anyone looking for trustworthy, reliable, and top‑quality service. I will definitely be returning in the future!

February 26, 2026

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