Very helpful and organised, did a repair for me then advised to book online for 2 new tyres (Cheaper). Easy to book in and choose tyres with no heavy sales pitch. Staff friendly and efficient. Rea... See more
Company replied
Location
Switch locationBridgend Industrial Estate, Bridgend, CF31 3TT Bridgend, Cardiff, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Have used Protyre and Celtic tyres as it was for over 30 years. Always well priced, fabulous honest good old fashioned customer service, with quick fitting. Will say booking on line can be a ball a... See more
Company replied
Great service again by the team at Protyre Bridgend, nothing too much trouble and very competitive with their prices. A BIG shout out to Katie, her professionalism and attention to detail is as good... See more
Company replied
The mechanic made a thorough check of the tyre to ascertain what the fault was and showed me the exact cause of the problem. I was assured the replacement tyre , although of a different make, was equ... See more
Company details
About Protyre Autocare - Bridgend Princes Way
Written by the company
Written by the company
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contact info
Bridgend Industrial Estate, Bridgend, CF31 3TT, Bridgend, Cardiff, United Kingdom
- 01656 657424
4.7
Excellent
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Tyres bought through Etyre for my…
Tyres bought through Etyre for my wife’s car, turned up for my appointment and Etyre had not only sent the wrong make of tyre but 2 different sizes, chap on reception very helpful and sorted tyres for next morning, will definitely use again
March 2, 2026
Reply from Protyre Autocare - Bridgend Princes Way
Dear David Williams,
We appreciate you taking the time to share your experience you had with our team at our Bridgend Princes Way branch.
We're happy to hear that the staff member was helpful in resolving the issue with the incorrect tyre order, and we're glad you'll use us again.
Thank you for your feedback.
We will look forward to welcoming you again in the future.
Kind regards
Kayliegh
Customer care - Protyre
Helpful and courteous staff
Helpful and courteous staff. Prompt and timely service.
February 23, 2026
Great Tyre Fitting - but please turn the music down
Tyre fitting was great.
1. Received a text to confirm the order, but didn't receive an email despite my email address being correct in your system. It would be helpful to have both.
2. The music in your waiting room was too loud, please consider it as background music (to be honest, I actually found this stressful).
February 25, 2026
Always great service very polite and…
Always great service very polite and professional. Been coming here for 10 years, wouldn't go anywhere else
February 25, 2026
1st class service
Excellent service all staff are friendly and do a fantastic job. Always try their best to fit me due to my busy schedule with my job.
February 25, 2026
Good coffee
February 23, 2026
Puncture repair
Dropped tyre off with puncture for repair at the Bridgend branch in the afternoon and picked up the next morning.
February 23, 2026
Very positive
Very positive. A simple human error from a staff member of booking my car in for a MOT a month later than required was very quickly rectified by Protyre. I was impressed by the honest response and acceptance of a genuine mistake. A gesture of half price MOT was offered and gratefully received. Always had a wonderful service from Protyre Bridgend. Would definitely recommend,
February 13, 2026
Great service
Really professional, great communication and they always meet the timelines they say.
January 28, 2026
Great service
Warm welcome, great staff, shout out to James in the Bridgend store. Quick and professional service with fresh refreshments.
February 11, 2026
Friendly staff
Friendly staff that identified my issues presented a price break down , not pushy
February 11, 2026
Tyres in time
Ran to time, good service, comfortable waiting area. High cost but this is a general issue
February 11, 2026
Efficient service and MOT
My cars service and MOT was carried out efficiently and I received personalised recognition from reception staff.
4 stars due to non receipt of the promised phone call when completed..
I had to enquire.
February 4, 2026
Very pleasant experience
Very pleasant experience, service carried out quickly and efficiently. Staff very pleasant and Friendly.
February 9, 2026
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.