Really pleased with the service. Ordered online for fitting in Bridgend including 4-wheel alignment. Friendly staff and would use again. Fitted Falken Ziex 320's at a good price for a 2001 BMW e39 and... See more
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Location
Switch locationBridgend Industrial Estate, Bridgend, CF31 3TT Bridgend, Cardiff, GB
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See what reviewers are saying
Very helpful and organised, did a repair for me then advised to book online for 2 new tyres (Cheaper). Easy to book in and choose tyres with no heavy sales pitch. Staff friendly and efficient. Rea... See more
Company replied
Have used Protyre and Celtic tyres as it was for over 30 years. Always well priced, fabulous honest good old fashioned customer service, with quick fitting. Will say booking on line can be a ball a... See more
Company replied
Great service again by the team at Protyre Bridgend, nothing too much trouble and very competitive with their prices. A BIG shout out to Katie, her professionalism and attention to detail is as good... See more
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Company details
About Protyre Autocare - Bridgend Princes Way
Written by the company
Written by the company
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contact info
Bridgend Industrial Estate, Bridgend, CF31 3TT, Bridgend, Cardiff, United Kingdom
- 01656 657424
4.7
Excellent
2K reviews
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Efficient service and MOT
My cars service and MOT was carried out efficiently and I received personalised recognition from reception staff.
4 stars due to non receipt of the promised phone call when completed..
I had to enquire.
February 4, 2026
Very pleasant experience
Very pleasant experience, service carried out quickly and efficiently. Staff very pleasant and Friendly.
February 9, 2026
Friendly and efficient MOT
They are friendly and efficient from booking the MOT to completion.
February 9, 2026
Very professional staff
Very professional staff. I was helped immediately. Excellent service as always. I highly recommend Protyre and my son now goes there too for his tyres.
January 30, 2026
Always use Protyre(Celtic Tyres)
Always use Protyre(Celtic Tyres) for the excellent service and prices. This time only four stars as it seemed to take a lot longer for three tyres. 2 hours. Abandoned the wheel alignment for another day as my time ran out.
January 26, 2026
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Poor customer service
The biggest let down was the customer service received from the elderly man behind the desk. I arrived and said ‘hi my car is booked in for its MOT at 3:15, sorry I’m a bit early’ (it was 3 o’clock) and he just looked at me and said ‘Fiesta’. When I replied ‘yes my car is a Fiesta’, he just said ‘keys’ and held out his hand. I found this extremely rude.
I was told my car would be about 45 minutes to an hour, it took an hour and a half, which is fine but no one acknowledged or communicated with me about the time delay.
When my car was ready the same man addressed me by shouting ‘Fiesta’ from behind the desk. It had failed (which wasn’t a surprise) but instead of going through it he asked me about booking it in.
It’s safe to say I will fix the faults and get it MOT’d elsewhere.
January 16, 2026
Reply from Protyre Autocare - Bridgend Princes Way
Dear Sarah Kay ,
Thank you for contacting Protyre. We are sorry to hear that your recent visit to our Bridgend Princes Way branch has not been a positive one for you on this occasion.
We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Area Manager and they will be in touch as soon as they can to discuss this further.
We apologise for any inconvenience caused.
Kind regards,
Kayleigh
Customer Care - Protyre
Good result.
I ordered on-line & had a few challenges but Protyre sorted & resolved them quickly for me, very helpful & very courteous. Will continue to use them.
January 13, 2026
Quick service.
January 16, 2026
Dealt with me straight away
Dealt with me straight away, fast and convenient just what I was looking for
January 14, 2026
James was brilliant at explaining all…
James was brilliant at explaining all the work that needed to be done and why it needed to be done.
The whole team were great and the service was really friendly and it was much cheaper than going to a main dealer garage
January 14, 2026
Ordered tyres a couple of days before
Ordered tyres a couple of days before, turned up and tyres were fitted quickly with no fuss. Great service
January 14, 2026
Brilliant reliable and friendly service.
January 12, 2026
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