Protyre Autocare - Bridgend Princes Way Reviews 

Took my 3 year old Audi in for a routine service. They overfilled the engine with oil and wrote the car off!!! They gave me use of a hire car to cover their negligence and took it back without warning leaving me stranded without a car. Special mention goes to Rob Worton who has zero communication skills with customers. Failed to keep me informed of what was going on. Dreadful.

Really helpful staff here.
Very efficient - giving me a time slot to come back so no hanging around waiting.

I’ve used Protyre Bridgend today and several times now for both tyres and MOTs, and every visit has been a great experience. James on reception is always polite, friendly, and professional. He takes the time to clearly explain what’s going on with the car and keeps you updated throughout, which really gives you confidence and peace of mind.

The mechanics are just as good — knowledgeable, approachable, and happy to discuss any issues or concerns you might have. They offer honest advice without any pressure, which is refreshing and much appreciated.

Overall, Protyre Bridgend provides excellent customer service, clear communication, and reliable workmanship. I wouldn’t hesitate to recommend them and will definitely continue using them in the future.

Easy to book online, great staff at site.

Arrived at appointment time and the staff were ready and waiting. I found them very efficient and professional and Paul behind the counter was excellent too. For 3 tyres I was in and out with 40 mins and very competitively priced.

First Class service from staff
work was carried out on time
Staff very helpful on the day

Refunded 1 tyre as tread was like new. Good service like this will make you return and recommend to others. Waiting room has been updated since my last visit. It was very comfortable and didn’t mind waiting for the work to be completed.

Very accommodating. Overall a great service from start to finish. Highly recommend.

I recently visited Protyre Bridgend thinking I would need two new front tyres, and possibly the rear ones as well, as my car was due for its first MOT just two days later. I was quite anxious about it, but they were able to fit me in quickly.
The mechanic took the time to walk me around the vehicle, used a proper tread depth gauge, and clearly explained that all of my tyres were in good condition and well within legal limits. I was genuinely surprised, as I was convinced the front tyres needed replacing.
What really stood out was the honesty. As a woman with limited knowledge in this area, it would have been very easy to recommend unnecessary work, but that didn’t happen. Instead, I was given clear, truthful advice and reassurance.
I’m writing this review to say that Protyre Bridgend is a trustworthy, female friendly garage, and I wouldn’t hesitate to recommend them to anyone.

Good service would definitely use again

Good service as usual, only 3 stars as tracking system not operational. Should be always operational when fitting new tyres.

Great service, thanks

Could not fault the service I received

Urgent tyre replacement for my Honda. Received swift and friendly service had my car back on the road in less than half an hour. Very competitive price. 1st class service. I will definately use the Bridgend branch and will try the Pembroke branch.

After toe alignment adju my steering wheel is in bad position. Suspension advice says it is ok but I can hear it is not ok

Prompt appointment provided. Service provided within the time period you stated. Costs within estimate provided. You done exactly what you said you would do. Thank you.

Called in with punctured tyre late afternoon as a result of a large pothole and was fitted in and sorted within an hour even though they were very busy.
Great customer service as always.