Protyre Autocare - Bridgwater East Quay Reviews 

908
TrustScore 5 out of 5

4.9

Unit 1 East Quay Mews, East Quay, TA6 4AE Bridgewater, Somerset, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Great service. Very helpful staff when I found a nail in my tyre. It was a very busy Saturday afternoon, but the manager took the time to have a look and confirm it was non-repairable, replacement tyr... See more

Company replied

Rated 5 out of 5 stars

Great service as always at Protyre Eastquay. I arrived with a battery problem and even though they were really busy and running with two staff off, the manager was really positive and polite and soon... See more

Company replied

Rated 5 out of 5 stars

Very polite and knowledgeable, explaining clearly what I needed doing exactly. As I developed issues with my TPM sensors on my car had one done at another garage but wasn't the best experience as nex... See more

Rated 5 out of 5 stars

From Jacko A Huge Thank You to Protyre Autocare – Bridgwater East Quay A massive thank you to the wonderful team at Protyre Autocare – Bridgwater East Quay for the outstanding service... See more

Company replied


Company details

  1. Tire Shop
  2. Brake Shop
  3. Car Battery Store
  4. Car Inspection Station
  5. Car Service
  6. Wheel Alignment Service

Written by the company

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Contact info

  • Unit 1 East Quay Mews, East Quay, TA6 4AE, Bridgewater, Somerset, United Kingdom

  • 01278 444388

4.9

Excellent

TrustScore 5 out of 5

908 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(908)

34,254 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Friendly, quick and efficient.

The guys at Bridgwater were very welcoming, knowledgeable and efficient. 2 tyres fitted and wheel alignment took less than an hour. I will certainly be using them again.

December 27, 2025
Protyre Autocare - Bridgwater East Quay logo

Reply from Protyre Autocare - Bridgwater East Quay

Dear Mr Skipper,

We appreciate you taking the time to share your positive experience you had with our team at our Bridgwater East Quay branch.

We're happy to hear that you were pleased with our team's knowledge, efficiency, and welcoming attitude while fitting your tyres and aligning your wheels.

We will look forward to welcoming you again in the future.

Kind regards
Kayliegh
Customer Care - Protyre

Rated 5 out of 5 stars

Great service from the team…

Great service from the team at short notice on Christmas Eve. Resolved a problem that had been caused by a poor repair from another tyre service company

December 24, 2025
Protyre Autocare - Bridgwater East Quay logo

Reply from Protyre Autocare - Bridgwater East Quay

Hello David,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Bridgwater branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Amazing service and a geat price

Amazing service and a geat price. I went in needing 4 new tyres on a Saturday morning. They were really good about finding the tyre size I needed when I had no idea where to look. Then managed to fit me in and sorted everything within 45 minutes

December 13, 2025
Rated 5 out of 5 stars

Get the job done!

Get the job done!

November 26, 2025
Protyre Autocare - Bridgwater East Quay logo

Reply from Protyre Autocare - Bridgwater East Quay

Hello Emma,

We're happy to hear that our service met your expectations. Thank you for your feedback.

Best regards,
Eddie
Customer Care - Protyre

Rated 2 out of 5 stars

Damaged my alloy wheels when changing…

Damaged my alloy wheels when changing my tyres and said that they already was like that.Very unprofessional .

November 28, 2025
Protyre Autocare - Bridgwater East Quay logo

Reply from Protyre Autocare - Bridgwater East Quay

Dear Sandis Vilsons,

Thank you for contacting Protyre. We are sorry to hear that your recent visit to our Bridgwater East Quay  branch has not been a positive one for you on this occasion.

We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Area Manager and they will be in touch as soon as they can to discuss this further.

We apologise for any inconvenience caused.

Kind regards,
Kayleigh
Customer Care - Protyre

Rated 5 out of 5 stars

Quick, Easy and Convenient

Had a great experience with the team at Protyre East Quay. Booked the car in online for two tyres, picked the brand, day and time for fitting really easily. I dropped the car off, the staff were polite and helpful, and when I returned the vehicle was ready and waiting. Quick and hassle free, highly recommend!

November 21, 2025
Rated 5 out of 5 stars

Very welcoming and knowledgeable and…

Very welcoming and knowledgeable and was able to carry out the repair immediately. Thanks.

October 28, 2025
Protyre Autocare - Bridgwater East Quay logo

Reply from Protyre Autocare - Bridgwater East Quay

Hello Simon​,

We would like to thank you for sharing your feedback regarding the service you received at our Bridgwater branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Excellent service

Excellent service, really speedy service, lovely waiting room but staff really lovely. Would definitely go back there again for all my motoring needs. Staff courteous, helpful, knowledgeable and very friendly. Cannot recommend highly enough.

October 24, 2025
Unprompted review
Protyre Autocare - Bridgwater East Quay logo

Reply from Protyre Autocare - Bridgwater East Quay

Hello Customer,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Bridgwater branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

No dramas appointment

Appointment made online was expected by the staff who fitted the required tyres with no issues and the car was ready when promised.

October 10, 2025
Rated 5 out of 5 stars

Great experience

Super friendly staff, helpful and efficient.

October 8, 2025
Protyre Autocare - Bridgwater East Quay logo

Reply from Protyre Autocare - Bridgwater East Quay

Dear Karen,

We appreciate you taking the time to share your positive experience you had with our team at our Bridgwater East Quay branch !

We're happy to hear our team was super friendly, helpful, and efficient.

We will look forwards to welcoming you again in the future,
Kind regards
Kayliegh
Customer care - Protyre

Rated 5 out of 5 stars

Fast, Friendly, and Reliable Tyre Service

I had my tyres replaced here and was really impressed with the service. They had the tires I needed available the same day, which saved me a lot of time. The staff was professional, friendly, and had a great positive attitude throughout the process. Everything was done quickly and smoothly. Highly recommend this place for anyone needing tyre service!

September 19, 2025
Protyre Autocare - Bridgwater East Quay logo

Reply from Protyre Autocare - Bridgwater East Quay

Hello Mike,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Bridgwater branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Really promp service

Really promp service, turned up at time booked, really polite, diagnosed the problem, remedied the issue .Absolutely made contact with the right person. Thankyou Robbie , will definitely recommend.

October 1, 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look