Great service. Very helpful staff when I found a nail in my tyre. It was a very busy Saturday afternoon, but the manager took the time to have a look and confirm it was non-repairable, replacement tyr... See more
Company replied
Location
Switch locationUnit 1 East Quay Mews, East Quay, TA6 4AE Bridgewater, Somerset, GB
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Great service as always at Protyre Eastquay. I arrived with a battery problem and even though they were really busy and running with two staff off, the manager was really positive and polite and soon... See more
Company replied
Very polite and knowledgeable, explaining clearly what I needed doing exactly. As I developed issues with my TPM sensors on my car had one done at another garage but wasn't the best experience as nex... See more
From Jacko A Huge Thank You to Protyre Autocare – Bridgwater East Quay A massive thank you to the wonderful team at Protyre Autocare – Bridgwater East Quay for the outstanding service... See more
Company replied
Company details
About Protyre Autocare - Bridgwater East Quay
Written by the company
Written by the company
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contact info
Unit 1 East Quay Mews, East Quay, TA6 4AE, Bridgewater, Somerset, United Kingdom
- 01278 444388
4.9
Excellent
908 reviews
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Quick
Quick, easy and friendly.
Popped in with a puncture, repaired there and then.
September 29, 2025
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Garage was excellent and worth 5-Stars
Garage was excellent and worth 5-Stars. Head office zero stars or less for not recognizing they are part of a team.
September 24, 2025
Reply from Protyre Autocare - Bridgwater East Quay
Hello Mr Webber,
We would like to thank you for sharing your feedback regarding the service you received at our Bridgwater branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Very good service with no hidden extra…
Very good service with no hidden extra costs
September 22, 2025
Unprompted review
Reply from Protyre Autocare - Bridgwater East Quay
Hello Wayne,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Bridgwater branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Bridgwater East Quay
Hello David,
We would like to thank you for sharing your feedback regarding the service you received at our Bridgwater branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Excellent service when I had a puncture
September 17, 2025
Reply from Protyre Autocare - Bridgwater East Quay
Hello Nia,
We're happy to hear that you received excellent service from the team in centre during your puncture repair. Thank you for your positive feedback!
Best regards,
Eddie
Customer Care - Protyre
After several visits to fix my aircon…
After several visits to fix my aircon problems I was told that it was beyond their capabilities so I took the car to an independent repair shop who told me there was only 12%of aircon gas in the system. They checked for leaks and found none so topped up the system and it's been fine ever since. I made a complaint to Protyre and they have refunded me and blamed their own equipment on the problem ! Not good service was it!!!!
September 15, 2025
Reply from Protyre Autocare - Bridgwater East Quay
Dear Clive Davies,
Thank you for bringing this to our attention and we are sorry to hear that you are unhappy with your recent experience.
We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you.
We apologise for any inconvenience that may have been caused.
Kindest regards,
Georgia
Customer Care - Protyre
10 out of 10 service
What a great team!! Not only changed all my tyres but always give good advice. The guys in Bridgwater depot are really good and fast and the manager Andy even managed to get me a nice discount. Couldn’t be more happy and will definitely use them again.
August 27, 2025
The guys really came to the rescue at a…
The guys really came to the rescue at a difficult time. Professional, friendly response and able to supply exactly the tyres we needed at a decent price and on a call out. Excellent customer service and totally recommended
August 20, 2025
Reply from Protyre Autocare - Bridgwater East Quay
Dear Miss Irish,
We appreciate you sharing your positive experience with our staff. We're happy to hear that you received excellent service from us at our Bridgwater East Quay branch .
We will look forward to welcoming you again in the future.
Kind regards
Kayliegh
Customer care - Protyre
Great service
Great service. Very quick, efficient and polite staff. The communication was perfect, keeping us up to date with progress. Would definitely use again.
August 13, 2025
Good value pair of tyres supplied
Good value pair of tyres supplied and fitted.
I appreciated the advice given when making my choice.
The staff were pleasant and professional.
I have used this company previously and have always had good service.
August 11, 2025
Best wheels alignment in local area
Perfect friendly service
Best wheel alignment place in Bridgwater definitely recommended
August 6, 2025
Reply from Protyre Autocare - Bridgwater East Quay
Hello Lukasz filak,
We're happy to hear that you had a positive experience with our friendly service and wheel alignment. Thank you for recommending us; we appreciate your feedback!
Best regards,
Eddie
Customer Care - Protyre
Friendly
Friendly, super quick and knowledgeable, fitted me in for a punctured tyre immediately so would highly recommend x
August 6, 2025
Reply from Protyre Autocare - Bridgwater East Quay
Hello Cressida,
We would like to thank you for sharing your feedback regarding the service you received at our Bridgwater branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care - Protyre
Great customer service
Great customer service. Always polite and friendly. Highly recommended.
August 6, 2025
Had my cars A/C Regassed
Had my cars A/C Regassed, Andrew and the Technician James were very friendly and knowledgeable would highly recommend them
August 4, 2025
Reply from Protyre Autocare - Bridgwater East Quay
Dear Mr Atyeo
We're happy to hear that you found our team at Bridgwater East Quay Friendly and knowledgeable during your Aircon regas service. Thank you for recommending us; it means a lot to our team.
we will look forward to welcoming you again in the future.
Kind regards
Kayliegh
customer care - Protyre
Staff were very informed and gave me a…
Staff were very informed and gave me a great experience.
July 28, 2025
Reply from Protyre Autocare - Bridgwater East Quay
Hello Rona,
We appreciate your positive feedback! We're so glad to hear that you had a great experience with the team in centre. Thank you for your review!
Best regards,
Eddie
Customer Care - Protyre
Reply from Protyre Autocare - Bridgwater East Quay
Hello Mrs Lock,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Bridgwater branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care - Protyre
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