Always gives the best customer service on every visit. I had puncture which I had over few weeks, no other tyre shop would identify why the tyre pressure light on dashboard kept coming up, I popped in... See more
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I went last Saturday for an AC refill for a Hyundai I30. Although the process took a little longer, the mechanic didn't let me go, until he was sure that everything was fine with the refill with the n... See more
The Staff/ The Guys there were very helpful & Professional knew what they were doing & were efficient ,I've already recommended them / your premises to my friends & work colleagues !! I'll definitely... See more
The online booking system works well, it lets you check stock and book an appointment. When I arrived, the fitting was carried out straight away. Also appreciated the free tracking check which was off... See more
Company details
About Protyre Autocare - Bristol Brislington
Written by the company
Written by the company
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contact info
820 Bath Road, Brislington, BS4 5LQ, Bristol, Avon, United Kingdom
- 01179 772596
4.5
Excellent
607 reviews
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I would have given 5 stars if they had…
I would have given 5 stars if they had fitted the tyres what I had ordered online,
I ordered them over a week before I went to have them fitted.
To then find out that my tyres had not arrived so had the next down rated tyres.
But did not have any problems receiving a refund of the distance once contacting them via email.
I would use again, just as long as I was able to have the tyres that I ordered fitted.
February 28, 2024
Reply from Protyre Autocare - Bristol Brislington
Dear Steven Lane,
Thank you for sharing your feedback regarding your recent experience with us.
We are sorry to hear that the tyres you had ordered in advance online had not been delivered in time for your appointment. Although, we're glad that our team was able to promptly address your concerns and provide a refund for the price difference once you contacted us via email.
We can confirm that we have raised this matter with the Area Manager, he will investigate and will be in touch with you in due course to discuss further.
Kind regards,
Eddie
Customer Care - Protyre
Sorted tyres and problems I had.ad a few problems with getting my…
Had a few problems with getting my tyres changed. The lock nut, I had was incorrect for my wheels. The guys were helpful. Once sorted with my car dealers, they kept the tyres back for me. I had to wait for new locks arrived, and changed on the car. Once tyres were changed, had warning light on. They looked at why and and sorted. As of always, service was excellent. Many thanks.
February 28, 2024
Turned up with completely flat tyre 45…
Turned up with completely flat tyre 45 mins before closing time. Staff said no problem, changed tyre without question or any hassel. So grateful yet again for faultless service. Thank you very much.
February 14, 2024
Excellent customer service.
February 14, 2024
Reply from Protyre Autocare - Bristol Brislington
Hi Sabah, thank you for taking the time to review the excellent customer service you received at our Bristol, Brislington centre. We hope to welcome you back in the future - Phoebie, Customer Care
Willing to listen to what the customer…
Willing to listen to what the customer wants and are never pushy when recommending tyres . One customer in front of me wanted all her tyres changed as she thought all four tyres were below the legal limit . Staff informed her that all four tyres were good and over five mm of tread . They could of just changed her tyres and took the money .
February 14, 2024
I called in for a tyre a repair ...
I called in for a tyre a repair (screw through tread) and the team there quickly got me booked in and the repair was completed quickly and well.
February 8, 2024
easy to book online at time convenient…
easy to book online at time convenient to suit your self very good technicians and polite
January 24, 2024
We were seen at the agreed time and the…
We were seen at the agreed time and the problem was sorted out and some good advice given.
January 17, 2024
Went to fit two tyres on for my VW…
Went to fit two tyres on for my VW Polo, didn’t reset the puncture sign in the car. The worst was the wheel trim not secured tightly. When we reached home, one wheel trim was not present. Will not recommend. It’s not about a rushed service. People need a qualitative service which was not provided.
January 12, 2024
Unprompted review
Reply from Protyre Autocare - Bristol Brislington
Dear Sharmily Balabaskaran,
Thank you for bringing this to our attention and we are sorry to hear that you did not have a positive experience.
We would really appreciate the opportunity to follow this up with you; therefore, if you wouldn't mind emailing us at customerrelations@protyre.co.uk providing us with your registration and contact number a team member will be in touch.
Kind regards,
Eddie
Customer Care - Protyre
Very professional from start to finish
January 10, 2024
Really good service and helpful
January 10, 2024
Excellent Service with a lovely team
I was met by a very friendly young man who dealt with my puncture, because of a screw, and did not try to push a new tyre. He said it could be repaired but I preferred a new tyre and, again, he did not push top of the range - it was my choice. All in all, excellent service and very quick. I was extremely worried as, when in Spain, it took ten days to get tyres replaced as, having been the victim of a crime, you were stressed enough as it was, and they would not change just one tyre they insisted on changing four with only 6,000 miles on the tyres!
January 10, 2024
Brought 2 tyres on website
Brought 2 tyres on website. Booked time slot.
Tyres fitted no waiting about!
Would use again.
January 10, 2024
New tyre
It was a good service made a appointment the same day and they sorted it out in no time 👍
December 20, 2023
Great service
Really good price, great availability, car completed on time as expected and easy drop off and collection
November 28, 2023
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