Protyre Autocare - Bristol Brislington Reviews 

607
TrustScore 4.5 out of 5

4.5

820 Bath Road, Brislington, BS4 5LQ Bristol, Avon, GB


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Rated 5 out of 5 stars

Always gives the best customer service on every visit. I had puncture which I had over few weeks, no other tyre shop would identify why the tyre pressure light on dashboard kept coming up, I popped in... See more

Rated 5 out of 5 stars

I went last Saturday for an AC refill for a Hyundai I30. Although the process took a little longer, the mechanic didn't let me go, until he was sure that everything was fine with the refill with the n... See more

Rated 5 out of 5 stars

The Staff/ The Guys there were very helpful & Professional knew what they were doing & were efficient ,I've already recommended them / your premises to my friends & work colleagues !! I'll definitely... See more

Rated 5 out of 5 stars

The online booking system works well, it lets you check stock and book an appointment. When I arrived, the fitting was carried out straight away. Also appreciated the free tracking check which was off... See more


Company details

  1. Tire Shop
  2. Brake Shop
  3. Car Battery Store
  4. Car Inspection Station
  5. Car Service
  6. Wheel Alignment Service

Written by the company

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Contact info

  • 820 Bath Road, Brislington, BS4 5LQ, Bristol, Avon, United Kingdom

  • 01179 772596

4.5

Excellent

TrustScore 4.5 out of 5

607 reviews

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4.5

All reviews

(607)

33,287 reviews in the last 12 months

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Rated 5 out of 5 stars

They were very helpful

They were very helpful. Explained the state of my tyres and how necessary it was to change them. Also told me which type of tyres were best for my car. I didn't have to wait very long and was offered tea or coffee while I waited.

May 8, 2024
Rated 5 out of 5 stars

Excellent

Excellent, friendly and speedy service at the Bath Road, Bristol shop, when I needed a new tyre in a hurry right towards the end of the working day. Got me back ready for a long evening drive in quick time, at completely reasonable cost. Thanks!

April 22, 2024
Rated 4 out of 5 stars

Excellent service at Bathwick tyres, Brislington.

Good tyres, good price (if you order online) and fitted the same day by friendly personnel. I knocked off a star because the order fails if you choose the first available time slot. No details are saved, so you have to start again. Just choose the second available time slot and you should be OK. The funny thing is, I was caught out by the same computer glitch nine months ago but I had forgotten!

April 10, 2024
Rated 1 out of 5 stars

Car computer notified a slow puncture…

Car computer notified a slow puncture on the rear offside tyre so called in at the Protyre Brislington depot who quickly identified the problem, which was was caused by a screw near to the tyre sidewall. The tyre was diagnosed as unsuitable for repair.
I was offered a replacement tyre to the affected tyre and further offered a "reduced" price on a new rear nearside tyre to provide balance, which I accepted.
On the way home the car computer reported air loss in the rear nearside tyre. Over the course of the night this tyre defated and required inflating from my portable tyre compressor.
I returned to the Protyre Brislington depot next day who examined the tyre but could not find a problem.
I returned home and again there was signifcant air loss resulting in a flat tyre on the nearside rear, resulting in significant pressure on this tyre.
Once again I returned to the Brislington depot. The rear nearside tyre was once again removed and low and behold, this time, now revealed a crack in the alloy wheel!!!
The reason for the one star review is that the original rear nearside tyre was not losing pressure when removed and replaced to provide balance, and that resolution of the problem took 2.5 days to resolve.
Not withstanding this issue of time, the conclusion I can come to is that the wheel was damaged during fitting by Protyre as there was no problem of pressure loss on the rear nearside tyre before removal of the tyre by Protyre.
Your observations would be appreciated.
Keith Pletts

April 3, 2024
Protyre Autocare - Bristol Brislington logo

Reply from Protyre Autocare - Bristol Brislington

Dear Keith Pletts,

Thank you for reaching out to us and bringing this to our attention. 

We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you.

Kind regards,
Eddie
Customer Care - Protyre

Rated 5 out of 5 stars

Tyre deflation message on car screen…

Tyre deflation message on car screen came up. They checked my tyre and found a slow puncture caused by a nail. Repaired 30 mins later I was on my way. Always helpful, polite, cheerful, a great team. Thankyou.

March 2, 2024

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