Protyre Autocare - Bristol Brislington Reviews 

606
TrustScore 4.5 out of 5

4.5

820 Bath Road, Brislington, BS4 5LQ Bristol, Avon, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Always gives the best customer service on every visit. I had puncture which I had over few weeks, no other tyre shop would identify why the tyre pressure light on dashboard kept coming up, I popped in... See more

Rated 5 out of 5 stars

I went last Saturday for an AC refill for a Hyundai I30. Although the process took a little longer, the mechanic didn't let me go, until he was sure that everything was fine with the refill with the n... See more

Rated 5 out of 5 stars

The Staff/ The Guys there were very helpful & Professional knew what they were doing & were efficient ,I've already recommended them / your premises to my friends & work colleagues !! I'll definitely... See more

Rated 5 out of 5 stars

The online booking system works well, it lets you check stock and book an appointment. When I arrived, the fitting was carried out straight away. Also appreciated the free tracking check which was off... See more


Company details

  1. Tire Shop
  2. Brake Shop
  3. Car Battery Store
  4. Car Inspection Station
  5. Car Service
  6. Wheel Alignment Service

Written by the company

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Contact info

  • 820 Bath Road, Brislington, BS4 5LQ, Bristol, Avon, United Kingdom

  • 01179 772596

4.5

Excellent

TrustScore 4.5 out of 5

606 reviews

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4.5

All reviews

(606)

32,674 reviews in the last 12 months

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Rated 5 out of 5 stars

Quick and friendly service.

Quick and friendly service.

June 15, 2026
Protyre Autocare - Bristol Brislington logo

Reply from Protyre Autocare - Bristol Brislington

Hello Lee,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Bristol Brislington branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Great service

Great service, dropped car in for an air con regas. Completed quickly.
The guys were knowledgeable and very polite.

June 12, 2026
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Reply from Protyre Autocare - Bristol Brislington

Hello Nichola,

We're so glad to hear you had a great experience with our air con regas service! We appreciate your kind words about our in centre team's knowledge and politeness. Thank you for your positive feedback

Best regards,
Eddie
Customer Care - Protyre

Rated 5 out of 5 stars

Service very good

Very excellent staff

June 5, 2026
Protyre Autocare - Bristol Brislington logo

Reply from Protyre Autocare - Bristol Brislington

Hello Ragbir,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Bristol Brislington branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 1 out of 5 stars

Awaiting the response to my complaint…

Awaiting the response to my complaint which was logged on 27/05/2026 which is now apparently with an area manager. Queries over whether the work was actually carried out and perusing a refund. Unfortunately nothing positive to report about the whole experience. Avoid.

May 26, 2026
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Reply from Protyre Autocare - Bristol Brislington

Dear Ed Carpenter,

Thank you for taking the time to get in touch and provide this update. 

Please accept our apologies for the delay in response from the Area Manager. We can confirm your complaint was raised with Higher Management on the 28/05/26 following your email. 

We have raised this further and asked Management to contact you as soon as possible to discuss your original concerns. 

Kindest Regards,
Georgia
Customer Care - Protyre

Rated 1 out of 5 stars

Re gassed my air con without checking…

Re gassed my air con without checking for leaks.

May 29, 2026
Protyre Autocare - Bristol Brislington logo

Reply from Protyre Autocare - Bristol Brislington

Dear Alannis,

Thank you for bringing this to our attention. We are sorry to hear that you are unhappy with your recent experience. 

We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you. 

We apologise for any inconvenience that may have been caused.

Kindest regards,
Georgia
Customer Care - Protyre

Rated 1 out of 5 stars

Support below level

Support below level, precision setting equipment thrown to the ground

May 11, 2026
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Reply from Protyre Autocare - Bristol Brislington

Dear Jarek,

Thank you for bringing this to our attention. We are sorry to hear that you are unhappy with your recent experience. 

We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you. 

We apologise for any inconvenience that may have been caused.

Kindest regards,
Georgia
Customer Care - Protyre

Rated 5 out of 5 stars

Gas reffil

I went last Saturday for an AC refill for a Hyundai I30. Although the process took a little longer, the mechanic didn't let me go, until he was sure that everything was fine with the refill with the new gas in the system, especially since initially, it appeared on the tester as gas loss in the system. But in the end, it worked out, and it was ok. I appreciated the mechanic's care to finish the job well. Thank you

May 2, 2026
Rated 1 out of 5 stars

Cancancel just before I was ready to go…

Cancancel just before I was ready to go for mot , would not really anyone else

April 29, 2026
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Reply from Protyre Autocare - Bristol Brislington

Dear Jacqueline Key,

Thank you for bringing this to our attention. 

We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you. 

Kind regards,
Eddie
Customer Care - Protyre

Rated 3 out of 5 stars

Just come back in an hour

When you buy a tyre and book fitting I really would hope it may happen close to time. When the staff just shrug and say come back in an hour it is pointless booking.

April 29, 2026
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Reply from Protyre Autocare - Bristol Brislington

Dear David S,

Thank you for leaving us a review. We are sorry to hear that you had a longer waiting time than expected. 

We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you. 

Kind regards,
Eddie
Customer Care - Protyre

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