Been using protyre for a while now for tyres. Not used any of their other services yet but would have no hesitation in doing so. I am particularly impressed by their consistency and quality with wheel... See more
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Location
Switch location27 - 31 Church Road, Lawrence Hill, BS5 9JJ Bristol, Bristol, GB
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See what reviewers are saying
Had a problem with a screen message referring to 'Wheel sensors not detected ' on my Ford Fiesta 1.0 ecoboost. Tried to reset myself, but still showing the information. Went to Church Road branch in B... See more
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The service is not only great, but also attentive, caring and efficient! Would recommend any day. Fast work and great customer service
Company replied
Thanks to Dave and the team at Pro-Tyre, Lawrence Hill Bristol for the care in fitting new Pirelli PZERO PZ5 to my mint condition Forged alloys.. Dave was kind enough to show me the Pirelli approved... See more
Company details
About Protyre Autocare - Bristol Church Road
Written by the company
Written by the company
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contact info
27 - 31 Church Road, Lawrence Hill, BS5 9JJ, Bristol, Bristol, United Kingdom
- 0117 9540123
4.6
Excellent
1K reviews
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Reply from Protyre Autocare - Bristol Church Road
Hello Customer,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Bristol branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Car in for air-conditioning gas
Car in for air-conditioning gas. Was told it would be two hours. Car was done 1 and a half hours.
July 20, 2026
Reply from Protyre Autocare - Bristol Church Road
Hello Alan,
We would like to thank you for sharing your feedback regarding the service you received at our Bristol branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Bristol Church Road
Hello Joe,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Bristol branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Extremely helpful because I called in…
Extremely helpful because I called in to book a air con re-charge and it was done almost immediately on a while you wait basis.
July 15, 2026
Reply from Protyre Autocare - Bristol Church Road
Hello Rob,
We would like to thank you for sharing your feedback regarding the service you received at our Bristol branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
The staff were very friendly and…
The staff were very friendly and completed the job very professionally. It did take longer than the estimated 90 minutes but there were only 2 members of staff working on that day.
July 11, 2026
Reply from Protyre Autocare - Bristol Church Road
Hello Lesley,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Bristol branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Bristol Church Road
Hello John,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Bristol branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
car a/c check and re-gas
I was able to book my car a/c check and re-gas online for the following day. When I attended the appointment the service was friendly and prompt. I drove out of Protyre within an hour and with fully functioning a/c once more. I could not ask for more. Thanks.
July 2, 2026
Reply from Protyre Autocare - Bristol Church Road
Hello Andy,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Bristol branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Friendly staff super fast service on a…
Friendly staff super fast service on a double tyre change .
July 8, 2026
Reply from Protyre Autocare - Bristol Church Road
Hello Customer,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Bristol branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Great service all round.
July 8, 2026
Reply from Protyre Autocare - Bristol Church Road
Hello Neil,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Bristol branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
tyre pressure error
Tyre fitting, wheel balancing and wheel alignment and customer service all very good.
Only negative on this occasion was one of the new tyres was significantly over-inflated.
On leaving (after fitting) the tyre pressure monitor warning light in the car came on. I assumed this was because tyres had been fitted so it needed a re-set. I checked the pressures and one was 35 psi (correct pressure) but the other was 62.5 psi. I checked with the two portable pressure gauges that I always carry in the car and both read the same. I adjusted the tyre down to 35 and reset the monitor but it could’ve been dangerous if not spotted. The absolute max for the tyre (stated on the side) is 50 psi and normal operating pressure 35, so 62.5 is very high. Presumably this was human error, but a little disappointing.
July 8, 2026
Reply from Protyre Autocare - Bristol Church Road
Dear Pete,
Thank you for leaving us a review of your experience.
We're pleased you found the tyre fitting, wheel balancing, wheel alignment and customer service very good. However, we are sorry to hear about the issue with the over-inflated tyre. We can confirm that this has been raised with the management team. They will investigate this with the centre and will be in touch as soon as possible to discuss this further with you
Best regards,
Eddie
Customer Care - Protyre
Do not rely on Protyre Church Road
Do not rely on Protyre Church Road, Lawrence Hill, Bristol. I turn up only to be told the tester is not available. No attempt to get me booked into other Pro-Tyre branches in Bristol, which exist. I told the manager the MOT ran out in two days and he did not care and did nothing to help.
Like I said, other Protyre branches exist in Bristol. He should have rang round them and tried to sort the matter out. He didn't and left me stranded, even though I had been a customer of thiers for some years.
June 30, 2026
Unprompted review
Reply from Protyre Autocare - Bristol Church Road
Dear Fabian Breckels,
Thank you for notifying us of your concerns.
We would really appreciate the opportunity to follow this up with you; therefore, if you wouldn't mind emailing us at customerrelations@protyre.co.uk providing us with your vehicle registration and contact number, a team member will then be in touch.
Kindest regards,
Georgia
Customer Care - Protyre
Total professionalism
Total professionalism, courtesy and efficiency on a most distinguished service. Unique in Bristol for its splendid performance. David the manager, is a very competent and most efficient director in a very busy environment. My sincere congratulations for the splendid service received from PROTYRE Bristol.
July 6, 2026
Reply from Protyre Autocare - Bristol Church Road
Hello Franco,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Bristol branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Always a great experience at Protyre
Always a great experience at Protyre. Friendly staff. Efficient service even though they’re always really busy. I never go anywhere else for tyres.
July 3, 2026
Reply from Protyre Autocare - Bristol Church Road
Hello Tamsin,
We would like to thank you for sharing your feedback regarding the service you received at our Bristol branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Booked an MoT test which was done in…
Booked an MoT test which was done in good time despite staff shortages. Reception staff member very efficient.
June 29, 2026
Reply from Protyre Autocare - Bristol Church Road
Hello Mr Cody,
We would like to thank you for sharing your feedback regarding the service you received at our Bristol branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Brilliant service by the crew at Church…
Brilliant service by the crew at Church Road as per usual, Ross and Dave always go the extra mile.
May 11, 2026
Reply from Protyre Autocare - Bristol Church Road
Hello Matthew,
We would like to thank you for sharing your feedback regarding the service you received at our Bristol branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Helpful and friendly.
The team were really helpful, provided me with honest and candid assessments of the issue and work required.
Really quick resolution (same day).
Friendly and approachable team.
Price was good for the service received.
June 19, 2026
Reply from Protyre Autocare - Bristol Church Road
Hello Mr Dalton,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Bristol branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Thank you for your services!
October 27, 2025
Reply from Protyre Autocare - Bristol Church Road
Hello Customer,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Bristol branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Thank you
I've always had a good experience with Protyre. Don't ever change and thank you to the staff for their honesty and trustworthiness.
June 22, 2026
Reply from Protyre Autocare - Bristol Church Road
Hello Abi,
We would like to thank you for sharing your feedback regarding the service you received at our Bristol branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Bristol Church Road
Hello Customer,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Bristol branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
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