Been using protyre for a while now for tyres. Not used any of their other services yet but would have no hesitation in doing so. I am particularly impressed by their consistency and quality with wheel... See more
Company replied
Location
Switch location27 - 31 Church Road, Lawrence Hill, BS5 9JJ Bristol, Bristol, GB
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Had a problem with a screen message referring to 'Wheel sensors not detected ' on my Ford Fiesta 1.0 ecoboost. Tried to reset myself, but still showing the information. Went to Church Road branch in B... See more
Company replied
The Protyre staff were excellent, agreeing to book my car in for MOT and brakes work at very short notice after I couldn't get the car in anywhere else.
The service is not only great, but also attentive, caring and efficient! Would recommend any day. Fast work and great customer service
Company replied
Company details
About Protyre Autocare - Bristol Church Road
Written by the company
Written by the company
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contact info
27 - 31 Church Road, Lawrence Hill, BS5 9JJ, Bristol, Bristol, United Kingdom
- 0117 9540123
4.6
Excellent
1K reviews
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Reply from Protyre Autocare - Bristol Church Road
Hello Customer,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Bristol branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Easy booking and prompt service and…
Easy booking and prompt service and useful advice on my vehicle.
June 17, 2026
Reply from Protyre Autocare - Bristol Church Road
Hello John,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Bristol branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Great service
Great service, I turned up early because traffic was light. No problem for the chap who served me. I was there for a re-gas for my AC. Took about 20mins and I was out of there in a nice freezing van! Thanks Protyre, I’ll be back!
June 15, 2026
Reply from Protyre Autocare - Bristol Church Road
Hello Steve,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Bristol branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Bristol Church Road
Hello Zareef,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Bristol branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Excellent Service & Highly Recommended
I can’t thank Protyre Bristol enough. I came in with an issue on my vehicle, and the team were brilliant. Dave stood out in particular he was patient, reassuring, and willing to explain everything so I understood what was going on. That level of service is hard to find. Honestly the best experience I’ve ever had at a garage. Really pleased with the service.
June 10, 2026
Unprompted review
Reply from Protyre Autocare - Bristol Church Road
Hello Philip,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Bristol branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
I have been bringing my BMW to Protyre…
I have been bringing my BMW to Protyre in Bristol for a few years .
I find them very friendly, helpful and they give good feed back about your car. They provide a first class service.
Thank you Protyre Bristol.
June 8, 2026
Reply from Protyre Autocare - Bristol Church Road
Hello Linda,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Bristol branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Friendly & professional service
I’m always a bit wary of taking my car to a chain garage, but I’ve used this branch of ProTyre for tyres on numerous occasions, a suspension repair and an air conditioning service. They have always been friendly, professional and well-priced.
I can’t praise this garage enough!
June 8, 2026
Reply from Protyre Autocare - Bristol Church Road
Hello Luke,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Bristol branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
The Guys at Protyre are helpful
The Guys at Protyre are helpful, friendly & professional, they take the time to understand
June 8, 2026
Reply from Protyre Autocare - Bristol Church Road
Hello Customer,
We would like to thank you for sharing your feedback regarding the service you received at our Bristol branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Not the first time I’ve been here
Not the first time I’ve been here, friendly service and very helpful, covered all I needed and some advice.
Will be back soon 👍🏻
June 5, 2026
Reply from Protyre Autocare - Bristol Church Road
Hello Customer,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Bristol branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Booked aircon regards over internet for…
Booked aircon regards over internet for 9.30am. Need to move to an earlier time. All done & dusted by 10.00am
Thank you
June 3, 2026
Reply from Protyre Autocare - Bristol Church Road
Hello Harry,
We would like to thank you for sharing your feedback regarding the service you received at our Bristol branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Prompt & courteous service
Prompt & courteous service, and you can wait in the office. Thanks!
June 3, 2026
Checking online and seen the do a free…
Checking online and seen the do a free air-conditioning check. Arrived and was spoken to in not the polite way and after being asked a few questions was told ot worth bothering. But after check was told it's OK 👍
May 27, 2026
Reply from Protyre Autocare - Bristol Church Road
Dear Andrew Hodgkins,
Thank you for bringing this to our attention and we are sorry to hear that you did not have a positive experience.
We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you.
Kind regards,
Eddie
Customer Care - Protyre
The guys at Protyre are very professional
The guys at Protyre are very polite, knowledgeable and helpful. I made a mistake when ordering a aircon re-gas but they sorted it quickly for me. Thanks Protyre!
May 30, 2026
Easy site to navigate
Easy site to navigate, straight forward, good value. Fitting appointment was simple, tyre fitted in record time, friendly knowledgeable stafff.
June 3, 2026
Usal good service
June 1, 2026
Always great service with a smile
Always great service with a smile, Dave and his staff are 10/10. Prices are competitive too. You can maybe find it cheaper but why risk it?
May 27, 2026
Always satisfied with the work carried…
Always satisfied with the work carried out with the staff at Protyre
May 25, 2026
Service was good but as a pensioner i…
Service was good but as a pensioner i came to save a bit of money but the Groupon didn't work, so i went in to ask ended up paying full price as i was there anyway, then i was informed you didn't do welding , so i had to go find someone who ended up putting on a back & middle box to fix, then on the retest i was charged an additional £15.00 as long as you go to the same garage fo the retest it would be free which has always been the case at any garage, then to be told if i had the work done with them the re test would have been free but i wasn't given a choice to have the work done with them as they didn't do what was suggested, so i drove an hour there & an hour back home for 2 days to try to save money for it all to cost a lot more.
May 13, 2026
Reply from Protyre Autocare - Bristol Church Road
Dear Kelly,
Thank you for notifying us of your concerns.
We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you.
Kind regards,
Eddie
Customer Care - Protyre
Always friendly and welcoming staff at…
Always friendly and welcoming staff at the garage. Great price and pleased with all the work they did
May 11, 2026
Aircon Regas
Took my car to have the aircon regassed. The service was very professional and quick. Would use again and recommend.
May 6, 2026
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