Been using protyre for a while now for tyres. Not used any of their other services yet but would have no hesitation in doing so. I am particularly impressed by their consistency and quality with wheel... See more
Company replied
Location
Switch location27 - 31 Church Road, Lawrence Hill, BS5 9JJ Bristol, Bristol, GB
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Had a problem with a screen message referring to 'Wheel sensors not detected ' on my Ford Fiesta 1.0 ecoboost. Tried to reset myself, but still showing the information. Went to Church Road branch in B... See more
Company replied
The Protyre staff were excellent, agreeing to book my car in for MOT and brakes work at very short notice after I couldn't get the car in anywhere else.
The service is not only great, but also attentive, caring and efficient! Would recommend any day. Fast work and great customer service
Company replied
Company details
About Protyre Autocare - Bristol Church Road
Written by the company
Written by the company
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contact info
27 - 31 Church Road, Lawrence Hill, BS5 9JJ, Bristol, Bristol, United Kingdom
- 0117 9540123
4.6
Excellent
1K reviews
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Booked in in advancedMy Transit and was very…
Booked in in advanced and was very quickly done
Very pleased
March 4, 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Once been back still not right the…
Once been back still not right the wheel alignment steering wheel off as driving not impressed just don’t feel comfortable going back as can’t get it right even with the hunter alignment machine
February 25, 2026
Reply from Protyre Autocare - Bristol Church Road
Dear Craig,
Thank you for bringing this to our attention. We are sorry to hear that the alignment is still not correct.
We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you.
Kind regards,
Eddie
Customer Care - Protyre
2.5 hours to fit 4 tyres
2.5 hours to fit 4 tyres, told they couldn’t tighten wheel nuts and needed a new set at £80, which I refused and when the fitter came out with my car I asked him if it was safe to drive home, he said there all torqued up, but 2 nuts would probably need replacing next tyre change, also told I needed 4 new valve stems at £15 per wheel, the week before I’d had 2 new ones fitted at kwikfit due to the pressure sensors failing, there was also a lady in there for a puncture and she advised that she needed a 4 wheel alignment and she needed this done every 3k miles
March 4, 2026
Reply from Protyre Autocare - Bristol Church Road
Dear Tim,
Thank you for contacting Protyre. We are sorry to hear that your recent visit to our Bristol Church Road branch has not been a positive one for you on this occasion.
We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Area Manager, and they will be in touch as soon as they can to discuss this further.
We apologise for any inconvenience caused.
Kind regards,
Kayleigh
Customer Care - Protyre
Fantastic friendly and professional service
Always great service at Protyre Church Road. Staff are friendly and professional and explain everything clearly.
March 2, 2026
they are helpful and honest with their…
they are helpful and honest with their advice
February 25, 2026
All good carried out on appointment time
February 25, 2026
Prompt reliable service.
I have used this company and garage before. I found the level of service to be very good. I understand that their wish not to get involved in an insurance claim for a damaged tyre is too time consuming.However the price I paid was higher than I expected.
February 23, 2026
Good customer interactions
Very informative about what needs to be done with my car.
February 10, 2026
Good job done
I always use Protyre.
I like the people, although like so many in the service motor trade they struggle to get & retain staff. The tyre fitting is always good, no wheel damage and good balancing.
February 18, 2026
Exceptional service …
During my visit the fitter went above and beyond the normal expectations of service offered, would 100% recommend to any other potential customers
February 12, 2026
Great customer service and advise
December 15, 2025
4 stars
I went for MOT, unfortunately failed, however the service provided was Just good, because they couldn’t fix the issue as they were running short of staff , otherwise would’ve given a bit better review! Thanks !
February 11, 2026
Really helpful team and go out of their…
Really helpful team and go out of their way to ensure all sorted.
February 9, 2026
Received good service and good price…
Received good service and good price for the tyres
February 6, 2026
Was quick and professional in all…
Was quick and professional in all aspects
Great service and nice to say I’ll be coming back to have next job done ther.😁👍
February 6, 2026
Reply from Protyre Autocare - Bristol Church Road
Dear Mike Brooks,
Thank you for your review!
We’re so pleased to hear you received Great service at our Bristol Church Road branch.
Your feedback means a lot to us, and we’re glad we could assist you efficiently.
We will look forward to welcoming you again in the future ,
Kind regards
Kayliegh
Customer Care - Protyre
great service (literally!)
January 28, 2026
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