Been coming to Buckley Tyres for my tyres for over 20 years, and I come a fair way from Wirral too. Always competitively priced, and always EXCELLENT customer service. The team just descend on your c... See more
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The tyres were the best price locally, the staff were polite, respectful, efficient and helpful. My only complaint was that as a regular customer of Buckley Tyres, I asked if my new tyres could be fit... See more
Excellent service from everyone at Protyre, I had only booked the night before and when I turned up they were quick and efficient and the kept me in the loop about where they were up to with my tyre... See more
Company replied
From first contact the lady on reception was really cheerful and pleasant and incredibly efficient. She is a superb ambassador for the company. Good communication from the young lad who was doing the... See more
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Company details
About Protyre Autocare - Buckley
Written by the company
Written by the company
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contact info
Mount Terrace Works, CH7 3AE, Buckley, United Kingdom
- 01244 544575
4.5
Excellent
2K reviews
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That’s why I went absolutely…
That’s why I went absolutely disappointed even they didn’t bother fixed tracking.30 seconds guy said we can’t do it. I didn’t know business has been changed I wouldn’t go I hope they
Realise that place was honest and helpful
VERY SHAME
April 21, 2026
Unprompted review
Reply from Protyre Autocare - Buckley
Dear Mr Kemal Yilmaz,
Thank you for notifying us of your concerns.
We would really appreciate the opportunity to follow this up with you; therefore, if you wouldn't mind emailing us at customerrelations@protyre.co.uk providing us with your vehicle registration and contact number, a team member will then be in touch.
Kind regards,
Eddie
Customer Care - Protyre
I had a very good visit on Friday.
I had a very good visit on Friday.
The gentleman who fitted my tyres was excellent he explained everything that needed doing and was very efficient.
I have always come to this depot and have had great service.
April 10, 2026
Helpful and efficient service
April 13, 2026
Always friendly service.
Always had good service over the years
From Buckley tyres now Protryes.
April 9, 2026
Motorcycle technician did a good job…
Motorcycle technician did a good job fitting two tyres. Very helpful.
April 13, 2026
Tracking
I took my car into the north wales Buckley garage due to steering wheel vibrations at 65 mph. I was told the wheels needed alignment. The work was carried out, and the following day I noticed the steering wheel was not on striate and the vibrations were worse. I took the car back to be told the wheels also needed balancing. It’s a shame the car was returned to me with the work not carried out correctly, and a waste of my time having to return. No apologise given by the manager who happened to be on site at the time and called out the issue.
April 13, 2026
Reply from Protyre Autocare - Buckley
Dear Marc,
Thank you for bringing this to our attention. We are sorry to hear that you are unhappy with your recent experience.
We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you.
We apologise for any inconvenience that may have been caused.
Kindest regards,
Georgia
Customer Care - Protyre
Fast fitting service and pleasant staff…
Fast fitting service and pleasant staff as always.
April 13, 2026
Extremely helpful and professional
Extremely helpful. Tyre fitter took great care not to damage my alloys. Very professional and friendly. Definitely recommend them.
April 13, 2026
My booking was for 9.30am as per my
My booking was for 9.30am as per my email, got told I arrived early as my appointment was 9.45am. It appeared the times had been changed but no communication and I was spoken too very rudely.
No warm welcome when arriving at the garage, I felt I shouldn't have been there.
Also very concerning I get told my brakes need replacing but my car was in a few weeks prior and being checked forvtyres and breaks but again no communication. When I mentioned this a new member of staff appeared who said my brakes were fine, no consistency at all in information being provided.
Ive been a customer of what was buckley tyres before protyre for years but I will not be revisiting as the service has definitely changed and your custom is not appreciated.
I think the whole idea of needing an appointment is ridiculous as you cant just turn up with a puncture you have to wait 24 hours before your tyre can be fixed.
April 4, 2026
Reply from Protyre Autocare - Buckley
Dear Samantha Sayer,
Thank you for bringing this to our attention. We are sorry to hear that you are unhappy with your recent experience.
We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you.
We apologise for any inconvenience that may have been caused.
Kindest regards,
Georgia
Customer Care - Protyre
Friendly reception and staff
Friendly reception and staff. Booking was straightforward. Choice of new tyres within my budget.
April 6, 2026
Buckley tyres, never again
I have used Buckley tyres for over 30 years with excellent service under the previous owner.
You would always get sorted.
I have recommended Buckley tyres to friends and family. Not anymore.
I went in today as I had a puncture, when I went to the reception I was told that it is appointment only. When the receptionist checked for the next available slot it was in two and a half hours time. I said that the tyre goes down quickly, and would not stay inflated for that length of time, only to be told that was the next available slot. I said that I will have to take it somewhere else.
I went to Saltney tyres who were very polite and friendly, similar to the service you received at the original Buckley tyres.
I will be using Saltney tyres from now on.
April 4, 2026
Unprompted review
Reply from Protyre Autocare - Buckley
Dear Mike Hickman,
Thank you for notifying us of your concerns.
We would really appreciate the opportunity to follow this up with you; therefore, if you wouldn't mind emailing us at customerrelations@protyre.co.uk providing us with your vehicle registration and contact number, a team member will then be in touch.
Kind regards,
Eddie
Customer Care - Protyre
Always great super reliable and…
Always great super reliable and friendly. Easy and efficient
April 3, 2026
Fast efficient and friendly
Fast efficient and friendly, that’s all I ask for, and that’s what I got. Perfect
April 1, 2026
Dealt with in a timely manner!
Dealt with in a timely manner in accordance with my booked slot. Efficient and friendly
March 26, 2026
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