Protyre Autocare - Bury Bunting Road Reviews 

1,212
TrustScore 5 out of 5

4.8

Unit 13, Bunting Road, IP32 7BX Bury St Edmunds, Suffolk, GB


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Rated 5 out of 5 stars

I rang them at 830am on Saturday morning and they offered an appointment at 9.15. They asked all the relevant questions during the call and told me the best price they could offerfor two unusual tyres... See more

Company replied

Rated 3 out of 5 stars

Booked an appointment time online in advance for 4 new tyres. Apparently their system does not take correct account of online bookings, so if there are walk-in customers hey are given preference. I wa... See more

Company replied

Rated 5 out of 5 stars

I Visited bury tyres in Bury St Edmunds today and there was a very polite helpful chap called Adam. He sorted my car out with an air conditioning re gas and repaired my car with no issues at all I ca... See more

Company replied

Rated 5 out of 5 stars

Dropped car off at agreed time, great reception on arrival, given a time when car would be ready for picking up, arrived back & all work completed on time & car ready for collection. Price for tyres (... See more

Company replied


Company details

  1. Tire Shop
  2. Brake Shop
  3. Car Battery Store
  4. Car Inspection Station
  5. Car Service
  6. Wheel Alignment Service

Written by the company

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Contact info

  • Unit 13, Bunting Road, IP32 7BX, Bury St Edmunds, Suffolk, United Kingdom

  • 01284 762996

4.8

Excellent

TrustScore 5 out of 5

1K reviews

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4.8

All reviews

(1,212)

33,606 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent service

Excellent service, guys all very nice, waiting area warm, clean and tidy. Will definitely be using again.

February 25, 2026
Protyre Autocare - Bury Bunting Road logo

Reply from Protyre Autocare - Bury Bunting Road

Dear Patricia,

We appreciate you sharing your feedback regarding the great service you received at our Bury Bunting Road branch.

We're delighted that you found our team nice and the waiting area comfortable.

Thank you!

We will look forward to welcoming you again in the future.

Kind regards
Kayliegh
Customer care - Protyre

Rated 5 out of 5 stars

As a female we are quite vulnerable to…

As a female we are quite vulnerable to being ripped off in this industry of course unless you know what’s up.
I can honestly say you can 100% trust this branch (Bury St Edmunds)
There have been 2 occasions where I thought I had a slow puncture and other issues with tyres. They checked it all over and no problem was found. All sorted, No charge
They could have told me anything but are always honest
I have used them multiple times with various family members cars always a great service

February 27, 2026
Rated 5 out of 5 stars

Great

Paul was extremely helpful delivering a fast knowledgeable service.

February 23, 2026
Rated 5 out of 5 stars

Quick and efficient service- emergency…

Quick and efficient service- emergency visit to replace a tyre damaged by contact with a pot hole.
Phoned and given a same day appointment.
Prompt attention on arrival. Comfortable waiting area with free hot drinks available.

February 2, 2026
Rated 5 out of 5 stars

Excellent website, Informative Staff

Excellent website, lots of choice and easy to book and pay. Very informative staff, did what they said they would do and then gave me the most detailed electronic and paper based breakdown of all the work carried out plus an electronic fault map.

January 13, 2026
Rated 5 out of 5 stars

Great service

Pre booked slot and paid for 2 tyres online. Arrived on time. Informed of a slight delay but wasn't an issue but was still on my way in less than 45 minutes. Very efficient service. Couldn't fault it.

January 21, 2026

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