I rang them at 830am on Saturday morning and they offered an appointment at 9.15. They asked all the relevant questions during the call and told me the best price they could offerfor two unusual tyres... See more
Company replied
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Booked an appointment time online in advance for 4 new tyres. Apparently their system does not take correct account of online bookings, so if there are walk-in customers hey are given preference. I wa... See more
Company replied
I Visited bury tyres in Bury St Edmunds today and there was a very polite helpful chap called Adam. He sorted my car out with an air conditioning re gas and repaired my car with no issues at all I ca... See more
Company replied
Dropped car off at agreed time, great reception on arrival, given a time when car would be ready for picking up, arrived back & all work completed on time & car ready for collection. Price for tyres (... See more
Company replied
Company details
About Protyre Autocare - Bury Bunting Road
Written by the company
Written by the company
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contact info
Unit 13, Bunting Road, IP32 7BX, Bury St Edmunds, Suffolk, United Kingdom
- 01284 762996
4.8
Excellent
1K reviews
Asks customers to review
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MOT review
Nice and simple process for MOT, no hassle straight in and out after an hour, will definitely use them next year
October 18, 2025
Professional and excellent quality work
They saw me on short notice - another garage had messed up my all tyre change.
They took my car in, aligned it properly, balanced it properly and all for a reasonable fee and in good time.
They provided photos etc so we could complain too.
Thank you Bury Tyres!
October 22, 2025
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Reply from Protyre Autocare - Bury Bunting Road
Dear Derek Green,
Thank you for your kind review,
We're happy to hear that your tyre inspection appointment was speedy at our Bury Bunting Road branch .
Thank you for your positive feedback; we appreciate it.
We will look forward to welcoming you again in the future.
Kind regards
Kayliegh
Customer care - Protyre
Excellent service
Excellent service - friendly and helpful. Keen to help us a rectify a situation and couldn't have done more. A pleasant experience, with committed staff who d their utmost to help. Thank you.
October 15, 2025
Reply from Protyre Autocare - Bury Bunting Road
Hello Graham,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Bury branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
The people at protyre are always very…
The people at protyre are always very friendly very helpful nothing is yo much trouble. And the work is always done when they say it will be. They r very reliable.
October 20, 2025
Friendly personnel
Friendly personnel
Repair to my tyre carried out whilst I waited,
so far all good
October 15, 2025
Reply from Protyre Autocare - Bury Bunting Road
Hello Mr Cracknell,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Bury branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Tyre sensors
Had two tyre sensors fitted very quickly at a reasonable price. Very pleased. Friendly, efficient staff.
October 15, 2025
Reply from Protyre Autocare - Bury Bunting Road
Hello Susan,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Bury branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Very good and efficient service
October 15, 2025
Reply from Protyre Autocare - Bury Bunting Road
Hello William,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Bury branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Problem with front wheel balance solved…
Problem with front wheel balance solved on 2nd visit...balance weight had fell off afterc1st visit. 2nd visit was free of charge, and problem rectified. Thank you Paul and staff at Bury St Edmunds depot.
October 6, 2025
Reply from Protyre Autocare - Bury Bunting Road
Hello Dom & Emma,
We appreciate you taking time to leave us this review. We're delighted you're happy with our service. We value your business.
Best regards,
Eddie
Customer Care - Protyre
Generally helpful
October 13, 2025
Reply from Protyre Autocare - Bury Bunting Road
Hello Customer,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Bury branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Very reliable & friendly team
October 7, 2025
Great service for my SMax MOT
Great service. Booking worked perfectly and MOTdone in one hour. Reception was clean and service good.
October 10, 2025
Appointment time met
Appointment time met, fair price, rapid service with zero glitches. Only area for improvement is clearer pricing detail in website.
October 10, 2025
Friendly staff and excellent service
October 1, 2025
Just put you at ease from the very…
Just put you at ease from the very start. Very polite, experienced and professional
Prices very fair. I have used their services for many years. Nothing is too much trouble for them, even to pop some free air in your tyres.
October 1, 2025
Excellent service
Excellent service
Turned up with what I thought was just a slow puncture
Unfortunately two new tyres required
Work done there and then and at a very good price
September 22, 2025
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