Quickly understood our ‘emergency’ needs and sought to resolve it as quickly and as efficiently as possible. We had to return on the Monday morning for the ordered tyres to be fitted. Done quickly... See more
Company replied
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See what reviewers are saying
When dropping off my car I forgot to explain why I was replacing 2 of my tyres, they were still legal but I had a very slow puncture. So all the tyres appeared ok, I received a call just enquiring wh... See more
Company replied
I had no appointment but was alarmed by sensors activated in my car re tyre pressure ahead of a long return journey. I called in and was helped immediately by Dan making my long drive home worry-f... See more
Company replied
Job of fitting tyres ok. The Garage was like a Nightclub... music so loud, surprised neighbours not complaining.
Company details
About Protyre Autocare - Buxton
Written by the company
Written by the company
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contact info
The Front, Fairfield, SK17 7EQ, Buxton, Derbyshire, United Kingdom
- 01298 353790
4.7
Excellent
646 reviews
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Very Helpful
March 24, 2025
Great friendly service
Great friendly service. Full assessment of the tyres and brakes sent via email. Work completed in great time and at a reasonable cost.
Definitely recommend.
March 19, 2025
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Invoice sent to me wrong e mail this…
Invoice sent to me wrong e mail this has happened before I told you but not bothered updating your files ☹️
March 17, 2025
Reply from Protyre Autocare - Buxton
Dear john mycock ,
Thank you for contacting Protyre. We are sorry to hear that your recent visit to our Buxton branch has not been a positive one for you on this occasion. we have resend the invoice to the email address provided for you.
We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Area Manager and they will be in touch as soon as they can to discuss this further.
We apologise for any inconvenience caused.
Kind regards,
Kayleigh
Customer Care - Protyre
Good communication.impartial advice
Good communication.impartial advice. Pleasant staff.
March 12, 2025
The easy of booking and friendliness of…
The easy of booking and friendliness of staff allowed me to drop my car of early and rang me when it was done great service
March 12, 2025
Reply from Protyre Autocare - Buxton
Thank you for your kind words. We're glad to hear you had a positive experience with our team.
kind regards
Kayliegh - customer care Protyre
Just had the car serviced and it seems…
Just had the car serviced and it seems to be pretty comprehensive and at a fraction of the price the car's manufacturer wanted to charge.
Friendly staff always helps.
March 7, 2025
Excellent - would recommend
Very clear and upfront about prices etc. Very prompt and excellent result
March 3, 2025
Quick resolution of problem
Diagnosed faulty tyre and replaced it with identical tyre very quickly
February 21, 2025
Booked an app the day before was seen…
Booked an app the day before was seen on time next day , tyres sorted.
February 12, 2025
Had two tyres fitted
Had two tyres fitted , the next day some horrible knocking noise , call the AA the wheel nuts where not even finger tight , apart from that all ok
February 12, 2025
Reply from Protyre Autocare - Buxton
Dear Customer ,
Thank you for contacting Protyre. We are sorry to hear that your recent visit to our Buxton branch has not been a positive one for you on this occasion.
We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Area Manager and they will be in touch as soon as they can to discuss this further.
We apologise for any inconvenience caused.
Kind regards,
Kayleigh
Customer Care - Protyre
Reliable and efficient tyre specialist
Needed 2 new tyres and the tracking checking. I found this company to be reliable, efficient and pleasant to deal with. Will be very happy to use them again.
February 8, 2025
When I tyre company can’t change a tyre…
When I tyre company can’t change a tyre without threading bolts you have a big problem
January 29, 2025
Reply from Protyre Autocare - Buxton
Dear Customer,
Thank you for raising your concerns.
We would like the chance to investigate into this matter, therefore we have brought this to the attention of the Area Manager and they will be in touch as soon as they can to discuss this further with you.
We apologise for any inconvenience caused.
Kindest regards,
Georgia
Customer Care - Protyre
Honest guys
Honest guys, who helped me with such profession and great customer service
January 29, 2025
excellent service
very helpful with ordering my tyres n then fitting highly recommended
January 22, 2025
Very professional made appointment…
Very professional made appointment turned up a little late but were ready straight in and out in 20 minutes ... Will be back
January 22, 2025
Great Friendly & Professional Service
Called due to having a unusable tyre after hitting a pothole in Derby. Polite, friendly and super helpful even though it was late in the day when I called and computers had been switched off. They ordered a tyre (I have an awkward sized Honda tyre) after apologising for the computers being off (apology not needed though).
Next day, service was fast and efficient with lots of communication/updates (they called me). Although part of a bigger group, they run this very much as a local business and have the community/customers at heart.
Cannot recommend them highly enough. Top blokes, friendly and professional
January 16, 2025
Really helpful
The team did a great job as I would expect, but what really impressed me was the willingness to fit us in on a busy day.
January 4, 2025
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