Protyre Autocare - Buxton Reviews 

646
TrustScore 4.5 out of 5

4.7

The Front, Fairfield, SK17 7EQ Buxton, Derbyshire, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Quickly understood our ‘emergency’ needs and sought to resolve it as quickly and as efficiently as possible. We had to return on the Monday morning for the ordered tyres to be fitted. Done quickly... See more

Company replied

Rated 5 out of 5 stars

When dropping off my car I forgot to explain why I was replacing 2 of my tyres, they were still legal but I had a very slow puncture. So all the tyres appeared ok, I received a call just enquiring wh... See more

Company replied

Rated 5 out of 5 stars

I had no appointment but was alarmed by sensors activated in my car re tyre pressure ahead of a long return journey. I called in and was helped immediately by Dan making my long drive home worry-f... See more

Company replied

Rated 4 out of 5 stars

Job of fitting tyres ok. The Garage was like a Nightclub... music so loud, surprised neighbours not complaining.


Company details

  1. Tire Shop
  2. Brake Shop
  3. Car Battery Store
  4. Car Inspection Station
  5. Car Service
  6. Wheel Alignment Service

Written by the company

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Contact info

  • The Front, Fairfield, SK17 7EQ, Buxton, Derbyshire, United Kingdom

  • 01298 353790

4.7

Excellent

TrustScore 4.5 out of 5

646 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(646)

34,773 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

said a price £54 a tyre x 2 and £35…

said a price £54 a tyre x 2 and £35 traking then gave a bill of £227

June 16, 2025
Protyre Autocare - Buxton logo

Reply from Protyre Autocare - Buxton

Dear John,

Thank you for leaving us a review of your experience. 

We can see from our records that this matter had already been raised with the area manager, and someone has since been in touch to discuss further with you. If you are unhappy with the outcome or require any other assistance, please do not hesitate to contact us at customerrelations@protyre.co.uk a team member will then be in touch to assist you.

Kind regards,
Eddie
Customer Care - Protyre

Rated 5 out of 5 stars

Good Job Done

I was desperate, needed a tyre, late afternoon close to closing but these guys sorted it.

May 21, 2025
Rated 5 out of 5 stars

Caught in a jam,

Absolutely fantastic experience with the lads in Buxton
Very helpful
Very polite
Very professional
Will come again if I'm up that way again considering

May 9, 2025
Rated 1 out of 5 stars

Do not have your tracking done…

Do not have your tracking done here,asked for mine to be checked after they fitted four new tyres,car was driving fine on arrival but after they altered tracking steering was off centre and car was pulling to the left on returning fitter tells me equipment isn't working properly says they have had a lot of returns,guy on front desk eventually sorted car but refused a refund saying that it's right now,my big question is the free check they offer how many people have paid for something that maybe didn't need altering because of false readings.

May 3, 2025
Unprompted review
Protyre Autocare - Buxton logo

Reply from Protyre Autocare - Buxton

Dear Alan Eastwood,

Thank you for notifying us of your concerns. We are sorry to hear that your recent experience has not been a positive one for you on this occasion.

We would really appreciate the opportunity to follow this up with you; therefore, if you wouldn't mind emailing us at customerrelations@protyre.co.uk providing us with your vehicle registration and contact number, a team member will then be in touch.

Kindest regards,
Georgia
Customer Care - Protyre

Rated 5 out of 5 stars

Courteous

Courteous, prompt and excellent service.
Two new tyres on the front and front wheels
Removed and placed on rear, as requested.

April 9, 2025

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look