Quickly understood our ‘emergency’ needs and sought to resolve it as quickly and as efficiently as possible. We had to return on the Monday morning for the ordered tyres to be fitted. Done quickly... See more
Company replied
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See what reviewers are saying
When dropping off my car I forgot to explain why I was replacing 2 of my tyres, they were still legal but I had a very slow puncture. So all the tyres appeared ok, I received a call just enquiring wh... See more
Company replied
I had no appointment but was alarmed by sensors activated in my car re tyre pressure ahead of a long return journey. I called in and was helped immediately by Dan making my long drive home worry-f... See more
Company replied
Came in for a wheel alignment check person was polite said tracking was fine and Tyres ok no charge. Very honest I was surprised as could easily have said it was slightly out and Been charged.. As I... See more
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Company details
About Protyre Autocare - Buxton
Written by the company
Written by the company
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contact info
The Front, Fairfield, SK17 7EQ, Buxton, Derbyshire, United Kingdom
- 01298 353790
4.7
Excellent
645 reviews
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Freindly and reliable service
I've always had good service from Protyre. This time, they ordered my new battery, it arrived three hours later and then they fitted it in 15 minutes.
May 13, 2026
Good Value
Work undertaken was a routine service. Good availability. Good value. Transparent pricing for the standard offering.
May 7, 2026
Had a puncture and they fitted me in…
Had a puncture and they fitted me in the same day even though they were busy nice to see reception manned by a very polite young lady
May 8, 2026
Use Buxton for many uears and the…
Use Buxton for many uears and the service has always been excellent - the personnel may change but the high standard is maintained+
May 6, 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Was told they would match the online…
Was told they would match the online 25% off for aircon regas whilst having tyres fitted. But when I got my email reciept I had been full price.
May 4, 2026
Reply from Protyre Autocare - Buxton
Dear Steve Mycock,
Thank you for your feedback. We are sorry to hear that your recent visit to our Buxton branch has not been a positive one for you on this occasion due to the price.
We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Area Manager, and they will be in touch as soon as they can to discuss this further.
We apologise for any inconvenience caused.
Kind regards,
Kayleigh
Customer Care - Protyre
Excellent service
Excellent service, courteous & informative staff, would highly recommend.
Many Thanks
April 29, 2026
The staff are always kind and helpful
The staff are always kind and helpful. They also give good advice. They completed the work on an hour and rang me when it was ready.
April 29, 2026
Great service at a good price.
Great service at a good price.
The guys in the Buxton centre were fantastic.
Thank you very much.
April 28, 2026
Unprompted review
Good service no fuss
April 20, 2026
Unresolved complaint
We have an ongoing complaint: we were given conflicting advice by your employee s about the condition and safety of our brakes and an inability to correct the problem due to inadequate suppliers. As a result we have been driving an unsafe vehicle.
April 10, 2026
Reply from Protyre Autocare - Buxton
Dear Customer,
Thank you for taking the time to provide this update.
We can see from our records that your complaint was raised with Higher Management on the 13/04/2026 following your email. We have raised this further and asked Management to contact you as soon as possible to discuss your original concerns.
Kindest Regards,
Georgia
Customer Care - Protyre
No hassle service
No hassle service, called in to get my battery checked and renew if depleted. All sorted very quickly. The staff were great.
April 15, 2026
Quick friendly.
Quick friendly.. Happy with the service. Shame they don't store the tyres anymore..
Have to store them under my bed ..🤣
April 15, 2026
Tyre Tracking booked online saves time…
Tyre Tracking booked online saves time phoning the company. Good service.
April 7, 2026
Fantastic customer service
Fantastic customer service, can't fault any of the lads that work there. Thank much
April 1, 2026
Unprompted review
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