Quickly understood our ‘emergency’ needs and sought to resolve it as quickly and as efficiently as possible. We had to return on the Monday morning for the ordered tyres to be fitted. Done quickly... See more
Company replied
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See what reviewers are saying
When dropping off my car I forgot to explain why I was replacing 2 of my tyres, they were still legal but I had a very slow puncture. So all the tyres appeared ok, I received a call just enquiring wh... See more
Company replied
I had no appointment but was alarmed by sensors activated in my car re tyre pressure ahead of a long return journey. I called in and was helped immediately by Dan making my long drive home worry-f... See more
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Came in for a wheel alignment check person was polite said tracking was fine and Tyres ok no charge. Very honest I was surprised as could easily have said it was slightly out and Been charged.. As I... See more
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Company details
About Protyre Autocare - Buxton
Written by the company
Written by the company
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contact info
The Front, Fairfield, SK17 7EQ, Buxton, Derbyshire, United Kingdom
- 01298 353790
4.7
Excellent
645 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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I had an emergency last week
I had an emergency last week
I called at Selecta tyres
They could not do enough to get me on my way
You made my day
Well done
November 26, 2025
Very efficient
Very efficient. Never had a problem taking my car here. Excellent service
November 26, 2025
Quick and easy
Booked and paid online. Friendly service. Tyres fitted without any issues and received a call that my car was ready for collection. Quick and easy!
November 21, 2025
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Reply from Protyre Autocare - Buxton
Hello Rick,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Buxton branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Great service and friendly staff.
November 12, 2025
Would definitely use them again because…
Would definitely use them again because there was something that another garage didn’t sort and when I got new tyres they told me what was wrong and sorted it for me
November 5, 2025
Reply from Protyre Autocare - Buxton
Hello Customer,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Buxton branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Professional
Professional, friendly and actually had 4 tyres in stock, I turned up( mistakenly) - hour early and all sorted before I was supposed to arrive, great service. Will most definitely use going forward.
October 29, 2025
Reply from Protyre Autocare - Buxton
Hello Jason,
We're happy to hear that you had a positive experience with us. We appreciate your feedback regarding our team in centres professionalism, friendliness, and efficiency in getting your tyre needs sorted. We look forward to serving you in the future.
Best regards,
Eddie
Customer Care - Protyre
Great service and advice
Great service and advice from Joe in Buxton - fast fitting exactly at my appointment time from the rest of the team.
October 29, 2025
Unprompted review
Quick and helpful response
A puncture which caused damage to the tyre was quickly dealt with, and new tyre fitted the next day.
October 27, 2025
Reply from Protyre Autocare - Buxton
Hello Mr Brook,
We would like to thank you for sharing your feedback regarding the service you received at our Buxton branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Visited the Buxton branch without an…
Visited the Buxton branch without an appointment when a shock absorber mount failed. The technician quickly diagnosed the fault, ordered the spares, fitted them and had me on my way again in a few hours. Quite exceptional service and all nice guys too.
October 14, 2025
Unprompted review
Reply from Protyre Autocare - Buxton
Hello Brian,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Buxton branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Excellent customer service
Excellent customer service, fantastic communication. Highly recommend
October 13, 2025
One step forward two steps back
Came in for puncture repair on one tyre was told I needed new valves on the other tyres which I was reluctant to do but talk into. Afterwards I was told my tyre sensors which were working perfectly fine before were no longer working but I could pay a lot of money to fix what they clearly managed to break while installing new valves.
October 10, 2025
Reply from Protyre Autocare - Buxton
Dear Jed Tizzard,
Thank you for notifying us of your concerns.
We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you.
Kind regards,
Eddie
Customer Care - Protyre
good service .
October 3, 2025
Speedy and competent service
Speedy and competent service.
Booked in for a Seasonal Safety Check - everything OK and no sales pressure to buy unnecessary parts.
Pleasent staff working as a team.
I will definitely use Protyre Buxton as my car-care garage in the future.
October 2, 2025
Unprompted review
I had returned to my car to find a…
I had returned to my car to find a screw inbeded in my tyre. I spoke to a kind gentleman at Protyre who told me to come up straight away. On arrival I was treated with respect offered a coffee whilst they looked at the tyre. I was kept fully informed. Problem solved. Very grateful! Highly recommend 😁Thank you.
September 26, 2025
Reply from Protyre Autocare - Buxton
Hello Hilary,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Buxton branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Excellent Service
I took my car in to have a rear tyre checked while away from home, and the service was outstanding from start to finish. The staff were polite, courteous, and reassuring throughout the process. In under an hour, I left with two new tyres, tracking alignment completed, and the peace of mind of a full vehicle safety check. Highly recommend!
September 22, 2025
Unprompted review
Reply from Protyre Autocare - Buxton
Hello Ev,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Buxton branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Good customer service and workmanship.
Good customer service and workmanship.
The job came to quite a lot more than the verbal estimate I was given.
September 22, 2025
Reply from Protyre Autocare - Buxton
Hello Mr C,
We appreciate you taking the time to leave us this 5 star review. We're delighted you were happy with our swift service and advice.
Best regards,
Eddie
Customer Care - Protyre
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