Protyre Autocare - Buxton Reviews 

645
TrustScore 4.5 out of 5

4.7

The Front, Fairfield, SK17 7EQ Buxton, Derbyshire, GB


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Rated 5 out of 5 stars

Quickly understood our ‘emergency’ needs and sought to resolve it as quickly and as efficiently as possible. We had to return on the Monday morning for the ordered tyres to be fitted. Done quickly... See more

Company replied

Rated 5 out of 5 stars

When dropping off my car I forgot to explain why I was replacing 2 of my tyres, they were still legal but I had a very slow puncture. So all the tyres appeared ok, I received a call just enquiring wh... See more

Company replied

Rated 5 out of 5 stars

I had no appointment but was alarmed by sensors activated in my car re tyre pressure ahead of a long return journey. I called in and was helped immediately by Dan making my long drive home worry-f... See more

Company replied

Rated 5 out of 5 stars

Came in for a wheel alignment check person was polite said tracking was fine and Tyres ok no charge. Very honest I was surprised as could easily have said it was slightly out and Been charged.. As I... See more

Company replied


Company details

  1. Tire Shop
  2. Brake Shop
  3. Car Battery Store
  4. Car Inspection Station
  5. Car Service
  6. Wheel Alignment Service

Written by the company

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Contact info

  • The Front, Fairfield, SK17 7EQ, Buxton, Derbyshire, United Kingdom

  • 01298 353790

4.7

Excellent

TrustScore 4.5 out of 5

645 reviews

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4.7

All reviews

(645)

34,393 reviews in the last 12 months

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Rated 5 out of 5 stars

tracking and tyres

Car tracking and tyres were checked fairly quickly.
Work on correcting tracking and replacing the two front tyres didn’t take too long.
No issues with work subsequently.

January 28, 2026
Rated 5 out of 5 stars

Good service but dirty handprints on…

Good service but dirty handprints on drivers door and steering wheel.

Follow-up from Protyre apologising about dirty handprints.
Will use again.

January 23, 2026
Protyre Autocare - Buxton logo

Reply from Protyre Autocare - Buxton

Dear Ian,

Thank you for bringing this to our attention. 

We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you. 

Kind regards,
Eddie
Customer Care - Protyre

Rated 5 out of 5 stars

Protyre, Buxton is fantastic

Protyre, Buxton is fantastic. No nonsense, straightforward service. Courteous mechanics and staff. Thanks so much.

October 29, 2025
Protyre Autocare - Buxton logo

Reply from Protyre Autocare - Buxton

Hello Customer​,

We would like to thank you for sharing your feedback regarding the service you received at our Buxton branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Very efficient

Very efficient. They were able to replace my tyre on a busy day[2nd Jan] and have the car ready ahead of schedule.

January 7, 2026
Protyre Autocare - Buxton logo

Reply from Protyre Autocare - Buxton

Hello John​,

We would like to thank you for sharing your feedback regarding the service you received at our Buxton branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 4 out of 5 stars

work carried out fairly quickly but…

work carried out fairly quickly but tyre pressures not adjusted when existing front tyres changed to rear. Price quoted when branch was phoned for a price was more expensive than price quoted online and no discount offered on phone for buying 2 tyres. Advice would be order online to get a better price.

January 7, 2026
Rated 5 out of 5 stars

100% service

Very helpful and quickly sorted the tyre and supplied a repair/inflation kit to cover any future punctures Great service Thanks David

December 24, 2025
Rated 5 out of 5 stars

Job well done

December 10, 2025
Protyre Autocare - Buxton logo

Reply from Protyre Autocare - Buxton

Hello Stephen,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Buxton branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

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