How refreshing to find a company that is so honest it doesn’t do work that doesn’t need doing. We had booked and payed online to have our wheels aligned and when they checked it didn’t need doing so t... See more
Company replied
Unit 53 Clifton Road Ind Est, Cherry Hinton Road, CB1 7ED Cambridge, Cambridgeshire, GB
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How refreshing to find a company that is so honest it doesn’t do work that doesn’t need doing. We had booked and payed online to have our wheels aligned and when they checked it didn’t need doing so t... See more
Company replied
Booked online to have my jaguar f-pace serviced. They were ready for me when I dropped a car off and phoned me when it was completed. Everything was completed on time. There was a very minor proble... See more
Took my Tesla Model 3 in for a front wheel alignment and the guys did a great job - nice and quick, not expensive at all (Tesla themselves wanted about 5x as much for the same thing), and great servic... See more
Company replied
I've used Protyre Cambridge for about ten years, and since Ryan took over as manager several years ago the service has been even more outstanding than it already was. I do most of my own work on my ca... See more
Company replied
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Unit 53 Clifton Road Ind Est, Cherry Hinton Road, CB1 7ED, Cambridge, Cambridgeshire, United Kingdom
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Ryan (and the MOT tester) were very polite and respectful and kept me informed of any updates and information. I’ve been bringing my vehicles here for quite a few years and will continue to do so. Keep up the good work!
Service was OK. Just that. Nothing more. Took longer than I was advised. No apology.
There's always a certain.... laddishness about these places. A feeling that they're clubs for the staff to have a good time in at the customers' expense. I think they forget that it's we who pay their wages. I'm a 60 year-old man, pretty ballsy, so god knows what this place would feel like to a less confident woman, for example.
The first tyre place that REALLY cracks the idea of making the customer feel welcome and not an inconvenient idiot will really coin it. As I say, service was OK, but it's not an experience I look forward to.

Reply from Protyre Autocare - Cambridge
We’ve used Protyre a number of times for various car related services and are never disappointed. The staff are friendly, professional and always transparent with their feedback. We trust them fully with all their work and always recommend them to friends.
Didn't have the tyres for the morning slotI had booked, but offered several options. Pleased with the service overall.
From the online order and booking, to the reception at the garage is always a stress-free process. Nice prices, Nice people. They really do seem to care. I will ill be back again, I am sure.
Amazing work by Jeremy and the team, had an emissions related failure and was told I can purchase the required part myself and have it installed for a super reasonable price
Protyre is excellent. Good service, quality and affordable prices.
Great price on the Bridgestone tyres I wanted. Professional service from a really helpful team - especially Jeremy, both over the phone and on the day. This is the second time I’ve used them now and on both occasions they’ve been extremely reliable.
Always a friendly reception, very helpful and easy to contact and book the car in. We use them for both our cars, service, MOTs, repairs and more recently a new clutch. Its nice to visit and be remembered as a regular customer too.
These guys are awesome. Fair prices, always high quality work, don't oversell stuff. Very generous to me today as a loyal customer - will keep using them for as long as I'm on four wheels.
Great clarity and advice from both lads on the reception at both visits. Goood communication from the MOT test met and really efficient with booking my emissions (the only thing that failed the MOT). I took the guys’ advice and the MOT passed. Felt completely assured and trusting with the whole team as I am sure that some people get fails or advisories to generate work, but not these guys. Highly recommended and I will see you next year (hopefully not sooner)! l
Great service, friendly, polite, helpful guys, nice to have a place to sit, wait and feel comfortable
Ryan gives excellent service, always honest and friendly staff.
Very honest garage, always take my car to these guys.
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