How refreshing to find a company that is so honest it doesn’t do work that doesn’t need doing. We had booked and payed online to have our wheels aligned and when they checked it didn’t need doing so t... See more
Company replied
Location
Switch locationUnit 53 Clifton Road Ind Est, Cherry Hinton Road, CB1 7ED Cambridge, Cambridgeshire, GB
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See what reviewers are saying
Booked online to have my jaguar f-pace serviced. They were ready for me when I dropped a car off and phoned me when it was completed. Everything was completed on time. There was a very minor proble... See more
Took my Tesla Model 3 in for a front wheel alignment and the guys did a great job - nice and quick, not expensive at all (Tesla themselves wanted about 5x as much for the same thing), and great servic... See more
Company replied
The Protyre service center in Cambridge is simply incredible—truly excellent! I’ve been going there for three years for my MOT and the occasional repair on my aging Renault Clio 4. They always tre... See more
Company replied
Company details
About Protyre Autocare - Cambridge
Written by the company
Written by the company
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contact info
Unit 53 Clifton Road Ind Est, Cherry Hinton Road, CB1 7ED, Cambridge, Cambridgeshire, United Kingdom
- 01223 411441
4.6
Excellent
1K reviews
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Rob and Jeremy were amazing
Rob and Jeremy were amazing - very professional, knowledge and patient. Great ambassadors for Protyre. I really appreciated their help and support. They make Protyre my first choice every time!
May 14, 2026
Unprompted review
Really easy booking system
Really easy booking system, a friendly reception and the work was done nice and quickly
May 13, 2026
Promptly sourced a Misubishi exhaust…
Promptly sourced a Misubishi exhaust part and fitted to my satisfaction. My go to car people in Cambridge and never let me down.
May 6, 2026
Good wheels service.
May 6, 2026
Great service
Great service. Arrived early and started work straight away which meant I got the car back much sooner than I expected, very happy. I didn’t know this place existed, but now they have a new regular customer in the future. Thanks very much.
May 2, 2026
Good service at a reasonable price
MOT and service efficiently done on time. Much better than experienced with main dealer.
April 27, 2026
Good experience
Had my tyres and wheel alignment done 16/04/2026, staff was very helpful, friendly and got my car sorted very quick! Will be going back and recommended to others!
April 16, 2026
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Waited longer than expected
Online it gives you a time 8.30 but when I got there and asked when will it be done they said this afternoon what ended up being about 1.30 so I had to wait around not knowing what to do
April 22, 2026
Reply from Protyre Autocare - Cambridge
Dear Mr James,
Thank you for your feedback. We are sorry to hear that your recent visit to our Cambridge branch has not been a positive one for you on this occasion.
We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Area Manager and they will be in touch as soon as they can to discuss this further.
We apologise for any inconvenience caused.
Kind regards,
Kayleigh
Customer Care - Protyre
Poor customer service sent car back…
Poor customer service sent car back after lights come back on dash after passing mot ,the next day and told I’d need £157 to spend ,terrible
April 20, 2026
Reply from Protyre Autocare - Cambridge
Dear George Rolls,
Thank you for contacting Protyre. We are sorry to hear that your recent visit to our Cambridge branch has not been a positive one for you on this occasion.
We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Area Manager and they will be in touch as soon as they can to discuss this further.
We apologise for any inconvenience caused.
Kind regards,
Kayleigh
Customer Care - Protyre
Don’t believe all that you are told!
Went to have front 2 tyres replaced. Asked if they would check rear brakes as I thought they were sticking. Received call to say I needed a set of callipers as seized, new discs and pads for just over £900. Advised I should not drive car. I took my car to my own mechanic who replaced discs and pads for £330 and said my callipers did not need replacing.
April 15, 2026
Reply from Protyre Autocare - Cambridge
Dear Correna,
Thank you for bringing this to our attention.
We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you.
Kind regards,
Eddie
Customer Care - Protyre
I booked and paid for a Gold Service…
I booked and paid for a Gold Service when I got to the ProTyre this morning at 8:30am I was told they are unable the do the I paid and booked for as they were already fully booked. I asked for a refund and they were unable to do it there and then. I feel like I have been scammed. Wasted my time, petrol, having time off work.
April 11, 2026
Unprompted review
Reply from Protyre Autocare - Cambridge
Dear William Shotton,
Thank you for notifying us of your concerns.
We would really appreciate the opportunity to follow this up with you; therefore, if you wouldn't mind emailing us at customerrelations@protyre.co.uk providing us with your vehicle registration and contact number, a team member will then be in touch.
Kind regards,
Kayleigh
Customer Care - Protyre
Good service and good price
The process was straightforward, appointment made and the team were ready and did the work on time and no issues. And this was during a bank holiday.
April 8, 2026
The service is always excellent and the…
The service is always excellent and the advice fair and impartial. They never over sell
March 25, 2026
Good price fitted by friendly engineers…
Good price fitted by friendly engineers on time
March 23, 2026
Efficient professional service
March 16, 2026
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