Protyre Autocare - Canterbury Reviews 

848
TrustScore 4.5 out of 5

4.7

Unit 2B Broadoak Trading Estate, Broadoak Road, CT2 7PX Canterbury, Kent, GB


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Rated 5 out of 5 stars

Protyre have taken over this garage so I’ve never used them before. I was very impressed with the service I received from Luke. Turned out I had a bald tyre and a slow flat tyre 😀. He sorted it ou... See more

Company replied

Rated 5 out of 5 stars

I had a very flat tyre very close to the Protyre premises. The member of staff I spoke to was friendly and efficient and extremely helpful. He went over and above the call of duty, keeping my car ove... See more

Company replied

Rated 5 out of 5 stars

I've used Protyre Canterbury many times over the years and on every visit I've had excellent service. Their technicians are knowledgeable and take pride in the standard of their work. The lads on Re... See more

Company replied

Rated 5 out of 5 stars

Very professional and helpful to me.I even had coffee brought to me whilst I was waiting for my car to be sorted.the guys had a little problem with their machine but was soon sorted as a retired engi... See more

Company replied


Company details

  1. Tire Shop
  2. Brake Shop
  3. Car Battery Store
  4. Car Inspection Station
  5. Car Service
  6. Wheel Alignment Service

Written by the company

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Contact info

  • Unit 2B Broadoak Trading Estate, Broadoak Road, CT2 7PX, Canterbury, Kent, United Kingdom

  • 01227 455548

4.7

Excellent

TrustScore 4.5 out of 5

848 reviews

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4.7

All reviews

(848)

35,548 reviews in the last 12 months

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Rated 5 out of 5 stars

Friendly, easy, great service

Had my mot and service completed. My mot failed due to a tyre. The team at pro tyre were able to get me sorted within 24 hours of my mot failing. The team kept me informed and aware of what was happening which made my life much easier. They were very friendly and helpful. I usually get treated differently in the car industry due to my age but I felt like that was never an issue at pro tyre and they treated me very well.

March 27, 2026
Unprompted review
Rated 5 out of 5 stars

Faultless all round

Reception staff were very courteous and informative. Pre purchased and booked with work starting on time. Everything was finished well before anticipated. Faultless as far as I’m concerned.

March 24, 2026
Unprompted review
Rated 5 out of 5 stars

A decent Tyre shop

A decent, convenient tyre centre in Canterbury Kent. Good garage. Not ashamed to let you see their workshop which was clean and well organised. Good staff, knowledeable and polite. Gave me options on tyre choice and cost. back on the road in fifteen minutes. Also, good parking.

March 13, 2026
Unprompted review
Rated 5 out of 5 stars

I have used Protyre at Canterbury for…

I have used Protyre at Canterbury for several years. The current staff are first class. No attempts have been made to sell me something that is not required. Consequently they have deserved my customer loyalty and I will not go anywhere else for Tyres and MOT. My most recent experience was for an MOT. The car failed the test. The reasons were explained to me in full with advice provided. The excellent MOT inspector Dan explained that Protyre retest the vehicle for free within 10 working days. I arranged the retest the following day. The manager was very helpful to arrange this. On the day of the retest I called to check they were running to schedule and spoke with Dan who was again very helpful and suggested I come back earlier than scheduled if I wished. Whilst I am sure this level of service will not always be possible owing to workload, I have been so impressed with them. Please check online prices as they are often cheaper than available in store.

March 10, 2026
Rated 3 out of 5 stars

The guy we dealt with was a bit off… colly

The guy we dealt with was a bit off hand,I felt the price charged was a it high.

March 6, 2026
Protyre Autocare - Canterbury logo

Reply from Protyre Autocare - Canterbury

Dear Mr I Collard,

Thank you for notifying us of your concerns. 

We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you. 

Kind regards,
Eddie
Customer Care - Protyre

Rated 5 out of 5 stars

Excellent and friendly service

Car was losing a small amount of pressure everyday so hoped it would be a tyre repair rather than an expensive new tyre. The team checked the tyre and found the tyre was Ok but there was a small leak from the bead.

February 28, 2026
Unprompted review
Rated 2 out of 5 stars

A more respectful interaction with your…

A more respectful interaction with your customers. However, the Manager at the depot where I took my car was exceptional in his manner and interaction, regarding a situation I encountered with an employee from the depot when I queried a report about my vehicle.

February 26, 2026
Protyre Autocare - Canterbury logo

Reply from Protyre Autocare - Canterbury

Dear David,

Thank you for notifying us of your concerns regarding the customer service received. 

We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you. 

Kind regards,
Eddie
Customer Care - Protyre

Rated 5 out of 5 stars

Brakes

I Had my front and back brake pads and discs replaced on my vw golf by this garage. The job was to a high standard main dealer equivalent. The new team in pro tyre are decent and honest. The manager is taking the garage in the right direction.

February 20, 2026
Unprompted review
Protyre Autocare - Canterbury logo

Reply from Protyre Autocare - Canterbury

Dear Jamie Elliott,

We're happy to hear that you were satisfied with the brake service on your VW Golf.

It's great to know that the work met your expectations for quality.

We appreciate your positive feedback about the team and the direction of our garage.

We will look forward to welcoming you again at out Canterbury branch in the future.

Kind regards
Kayliegh
Customer care - Protyre

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