Protyre Autocare - Canterbury Reviews 

848
TrustScore 4.5 out of 5

4.7

Unit 2B Broadoak Trading Estate, Broadoak Road, CT2 7PX Canterbury, Kent, GB


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Rated 5 out of 5 stars

Protyre have taken over this garage so I’ve never used them before. I was very impressed with the service I received from Luke. Turned out I had a bald tyre and a slow flat tyre 😀. He sorted it ou... See more

Company replied

Rated 5 out of 5 stars

I had a very flat tyre very close to the Protyre premises. The member of staff I spoke to was friendly and efficient and extremely helpful. He went over and above the call of duty, keeping my car ove... See more

Company replied

Rated 5 out of 5 stars

I've used Protyre Canterbury many times over the years and on every visit I've had excellent service. Their technicians are knowledgeable and take pride in the standard of their work. The lads on Re... See more

Company replied

Rated 5 out of 5 stars

Very professional and helpful to me.I even had coffee brought to me whilst I was waiting for my car to be sorted.the guys had a little problem with their machine but was soon sorted as a retired engi... See more

Company replied


Company details

  1. Tire Shop
  2. Brake Shop
  3. Car Battery Store
  4. Car Inspection Station
  5. Car Service
  6. Wheel Alignment Service

Written by the company

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Contact info

  • Unit 2B Broadoak Trading Estate, Broadoak Road, CT2 7PX, Canterbury, Kent, United Kingdom

  • 01227 455548

4.7

Excellent

TrustScore 4.5 out of 5

848 reviews

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4.7

All reviews

(848)

35,562 reviews in the last 12 months

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Rated 5 out of 5 stars

Good atmosphere

Good atmosphere, great guidance as to what to look for in the future. Great attitude.

February 21, 2026
Protyre Autocare - Canterbury logo

Reply from Protyre Autocare - Canterbury

Dear Kevin McAllister,

We're happy you enjoyed the atmosphere and found the guidance helpful.

It's great to hear that you appreciated the positive attitude at our Canterbury branch.

Thank you for your feedback!

We will look forward to welcoming you again in the future.

Kind regards
Kayliegh
Customer care - Protyre

Rated 2 out of 5 stars

Puncture repair and sales tactics

Went in with slow puncture, but didn't know where air was escaping from. They looked at my car quickly and told me it was a puncture in the sidewall so not repairable. Quoted me a price for a new tyre, but it was more than I wanted to pay so I asked what other ones they had that were cheaper. They told me that was the only one they had in stock of that size, so I felt there wasn't much option other than to have it replaced with the one they had. They also told me that my rear brake pads and discs needed replacing as they were right down on the limits. They tried to convince me to have it done at the same time. However, the car had only recently been serviced and MOT'd and there hadn't been any mention of this, so I was reluctant to have it done. In the end I just got them to replace the tyre. The next day I took my car to the garage where it is normally serviced and told them what had been said. They looked at the rear brakes and told me that they did not need replacing. So in conclusion, I was happy that Protyre had looked at the car quickly and replaced the tyre, but not happy with the advice about the rear brakes. I also discovered that the price I paid for the tyre was well above the price quoted for the same tyre on their website.

February 13, 2026
Protyre Autocare - Canterbury logo

Reply from Protyre Autocare - Canterbury

Dear Ian,

Thank you for bringing this to our attention and we are sorry to hear that you are unhappy with your recent experience. 

We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you. 

We apologise for any inconvenience that may have been caused.

Kindest regards,
Georgia
Customer Care - Protyre

Rated 5 out of 5 stars

Much more than just Tyres.

Very professional approach all round !
Product I had ordered had been delivered on time, and my new tyres were fitted at the allotted time.
I was given a full report on the condition of my brakes - at no extra charge - and a very reasonable and competitive price was quoted me for the job. I was dealt with by LUKE, who I found to be helpful, capable and accomodating. I went to PROTYRE having been let down by another organisation. I have no regrets in this decision . . . Great company to deal with; - a real breath of spring compared to the competition.
I will be back. !! Thank You.
Ray Adams.
Cantetbury.

February 18, 2026
Unprompted review
Rated 5 out of 5 stars

Luke was an absolute gentleman.

Luke was an absolute gentleman.

I received a warm service with expert advice when it came to some new tire recommendations.
Just before I left, I had forgotten to mention that my TPMS light was on.

I'm not great with cars, but Luke certainly is. He kindly asked for my keys, directed me to the waiting area, and within 5 minutes, he had checked all of my tires and made sure they were at the correct pressure.

A small awkwardness was initiated when he looked at me wanting to pay. Yes, that's right. He fixed my problem for no charge whatsoever.

Rather annoyingly, having received such good service, I now have to return to buy new tires. How can I not???

Top man. Very happy. See you soon for some Dunlops.

January 27, 2026
Unprompted review

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