Protyre have taken over this garage so I’ve never used them before. I was very impressed with the service I received from Luke. Turned out I had a bald tyre and a slow flat tyre 😀. He sorted it ou... See more
Company replied
Unit 2B Broadoak Trading Estate, Broadoak Road, CT2 7PX Canterbury, Kent, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Protyre have taken over this garage so I’ve never used them before. I was very impressed with the service I received from Luke. Turned out I had a bald tyre and a slow flat tyre 😀. He sorted it ou... See more
Company replied
I had a very flat tyre very close to the Protyre premises. The member of staff I spoke to was friendly and efficient and extremely helpful. He went over and above the call of duty, keeping my car ove... See more
Company replied
I've used Protyre Canterbury many times over the years and on every visit I've had excellent service. Their technicians are knowledgeable and take pride in the standard of their work. The lads on Re... See more
Company replied
Very professional and helpful to me.I even had coffee brought to me whilst I was waiting for my car to be sorted.the guys had a little problem with their machine but was soon sorted as a retired engi... See more
Company replied
Written by the company
Written by the company
Unit 2B Broadoak Trading Estate, Broadoak Road, CT2 7PX, Canterbury, Kent, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Good atmosphere, great guidance as to what to look for in the future. Great attitude.

Reply from Protyre Autocare - Canterbury
Friendly service with helpful advice that was much appreciated.
I got the tyres I wanted at a great price with friendly and helpful service.
I highly rate Luke and Dan to resolve any problem at the Canterbury branch and save yourself costs of unnecessary repairs from the likes of Mr Clutch Canterbury.
Went in with slow puncture, but didn't know where air was escaping from. They looked at my car quickly and told me it was a puncture in the sidewall so not repairable. Quoted me a price for a new tyre, but it was more than I wanted to pay so I asked what other ones they had that were cheaper. They told me that was the only one they had in stock of that size, so I felt there wasn't much option other than to have it replaced with the one they had. They also told me that my rear brake pads and discs needed replacing as they were right down on the limits. They tried to convince me to have it done at the same time. However, the car had only recently been serviced and MOT'd and there hadn't been any mention of this, so I was reluctant to have it done. In the end I just got them to replace the tyre. The next day I took my car to the garage where it is normally serviced and told them what had been said. They looked at the rear brakes and told me that they did not need replacing. So in conclusion, I was happy that Protyre had looked at the car quickly and replaced the tyre, but not happy with the advice about the rear brakes. I also discovered that the price I paid for the tyre was well above the price quoted for the same tyre on their website.

Reply from Protyre Autocare - Canterbury
Very professional approach all round !
Product I had ordered had been delivered on time, and my new tyres were fitted at the allotted time.
I was given a full report on the condition of my brakes - at no extra charge - and a very reasonable and competitive price was quoted me for the job. I was dealt with by LUKE, who I found to be helpful, capable and accomodating. I went to PROTYRE having been let down by another organisation. I have no regrets in this decision . . . Great company to deal with; - a real breath of spring compared to the competition.
I will be back. !! Thank You.
Ray Adams.
Cantetbury.
Luke at Canterbury was super helpful and sorted out my new tyre very quickly.
Probably the most cheerful tyre salesman on the planet :-)
The Number 1 garrage on my list for an MOT in the last year's.
Superb service highly recommend
Thank you
Luke was an absolute gentleman.
I received a warm service with expert advice when it came to some new tire recommendations.
Just before I left, I had forgotten to mention that my TPMS light was on.
I'm not great with cars, but Luke certainly is. He kindly asked for my keys, directed me to the waiting area, and within 5 minutes, he had checked all of my tires and made sure they were at the correct pressure.
A small awkwardness was initiated when he looked at me wanting to pay. Yes, that's right. He fixed my problem for no charge whatsoever.
Rather annoyingly, having received such good service, I now have to return to buy new tires. How can I not???
Top man. Very happy. See you soon for some Dunlops.
Great customer service. The guys bent over backwards to help me when I had issues getting my car to the garage. Communication was really good too. Would highly recommend.
Made an appointment to change two tyres, all done very quickly. Great team at Canterbury where I have been having all our tyres supplied and fitted for some years now. Thanks to all.
Good experience from start to finish.
Answered the phone promptly
Gave me a MoT booking for my required time
Contacted me when it was completed
Have been going to Protyres for quite a while and they helpful, very efficient and generally competitive.
The staff involved went above and beyond to help me get my car and tyre sorted out.
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.