Protyre Autocare - Canterbury Reviews 

848
TrustScore 4.5 out of 5

4.7

Unit 2B Broadoak Trading Estate, Broadoak Road, CT2 7PX Canterbury, Kent, GB


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Rated 5 out of 5 stars

Protyre have taken over this garage so I’ve never used them before. I was very impressed with the service I received from Luke. Turned out I had a bald tyre and a slow flat tyre 😀. He sorted it ou... See more

Company replied

Rated 5 out of 5 stars

I had a very flat tyre very close to the Protyre premises. The member of staff I spoke to was friendly and efficient and extremely helpful. He went over and above the call of duty, keeping my car ove... See more

Company replied

Rated 5 out of 5 stars

I've used Protyre Canterbury many times over the years and on every visit I've had excellent service. Their technicians are knowledgeable and take pride in the standard of their work. The lads on Re... See more

Company replied

Rated 5 out of 5 stars

Very professional and helpful to me.I even had coffee brought to me whilst I was waiting for my car to be sorted.the guys had a little problem with their machine but was soon sorted as a retired engi... See more

Company replied


Company details

  1. Tire Shop
  2. Brake Shop
  3. Car Battery Store
  4. Car Inspection Station
  5. Car Service
  6. Wheel Alignment Service

Written by the company

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Contact info

  • Unit 2B Broadoak Trading Estate, Broadoak Road, CT2 7PX, Canterbury, Kent, United Kingdom

  • 01227 455548

4.7

Excellent

TrustScore 4.5 out of 5

848 reviews

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4.7

All reviews

(848)

32,618 reviews in the last 12 months

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Rated 5 out of 5 stars

Really happy with my experience

Made a phone call to the Canterbury branch to get some advice about tyres as replacing all 4 due to cracked walls on my existing tyres, then went online to order 4 Bridgestone sport and front wheel alignment as all was in the sale so saved about £68 got my booking date and time and off l went to Canterbury, 2.5 hours later I was off again really pleased with my purchase, always happy with protyre used them when l lived near Exeter and when I lived in Sittingbourne, only had one problem with the new Bridgestone tyres a few days later when travelling up to Rochester they had a wheel wobble at 70mph but soon rectified when l called the manager and he asked me to come back for a rebalance, he also got the technician to redo the front wheel alignment again with no fuss, problems or issues and after a quick run up the A299 all is resolved. Many thanks to the manager and all the team at Canterbury Protyre l will definitely use again and would recommend to friends and family

January 14, 2026
Rated 4 out of 5 stars

Staff were great

Staff were great - helpful and very approachable. The only thing that marred the experience was that my appointment had to be rescheduled after flooding forced closure.

January 14, 2026
Rated 4 out of 5 stars

Going above and beyond

Had a service and an MOT booked in for 9.30. But due to sickness there had to be another tester transfered from elsewhere. But he didn't turn up until after lunchtime, although I was lucky that I didn't need the car until the following day. I did pick up the car the car the following morning, which was secure in their garage, all good in the end, and felt sorry for the guys having to juggle things around, and working late with customers booked in.

December 19, 2025
Rated 5 out of 5 stars

Protyre to the rescue

After receiving poor service at another garage, Blackcircles booked me into Protyre and they quickly dealt with the tyre replacement. Very friendly and quick service.

December 13, 2025
Rated 5 out of 5 stars

I had a tyre that kept going down

I had a tyre that kept going down, I asked if the guys could they look at it, I said it was the rear near side. They took the tyre off and I had to have a new one, they had a tyre that matched the others that were on the car, joy, I don’t like odd tyres! I had a screw in it and something had gone in and out of the other side. They also checked my other three tyres and told me how many mm’s I had which when I said I didn’t do men’s miles a year, I was told I had no worries. Thank you guys.

December 10, 2025
Protyre Autocare - Canterbury logo

Reply from Protyre Autocare - Canterbury

Hello Doreen,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Canterbury branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Guys were brilliant

Guys were brilliant. Top hep getting me through exhaust emissions and prompt retest after parts fitted. Great lads.

December 3, 2025
Protyre Autocare - Canterbury logo

Reply from Protyre Autocare - Canterbury

Hello Customer​,

We would like to thank you for sharing your feedback regarding the service you received at our Canterbury branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Friendly helpful staff

Friendly helpful staff, a decent service

December 1, 2025
Protyre Autocare - Canterbury logo

Reply from Protyre Autocare - Canterbury

Hello Westley,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Canterbury branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 1 out of 5 stars

Car booked in for tracking @ 0830

Car booked in for tracking @ 0830. Not able to do as fitter didn’t arrive for work, rearrangement was promised, I had to phone depot as I did not hear from them

December 1, 2025
Protyre Autocare - Canterbury logo

Reply from Protyre Autocare - Canterbury

Dear John Datlen,

Thank you for bringing this to our attention and we are sorry to hear that you are unhappy with your recent experience. 

We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you. 

We apologise for any inconvenience that may have been caused.

Kindest regards,
Georgia
Customer Care - Protyre

Rated 5 out of 5 stars

Excellent service

Excellent service. I called in the morning on the Saturday and was seen the same day and very kind and polite service.

November 22, 2025
Rated 5 out of 5 stars

Excellent service

Excellent service, very polite and professional. Very fair prices.

November 17, 2025
Protyre Autocare - Canterbury logo

Reply from Protyre Autocare - Canterbury

Dear Nashat Nurie,

We appreciate you taking the time to leave us this fantastic review!

We're happy to hear that you found our team at our Canterbury branch polite, professional, and fairly priced.

We will look forward to welcoming you again in the future.

Kind regards
Kayliegh
Customer care - Protyre

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