Second time we've engaged Protyre for new treads and same, hassle free experience. Their website is straightforward with lots of tyres to choose from and as a customer you're well informed about the t... See more
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Smooth and easy visit for the fitting of a set of tyres pre purchased online. It was easy to make the purchase and receive a good discount. Booking for the fitting was simple. I arrived in plenty of... See more
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Coil spring had snapped and went into tyre resulting in a scary experience on bypass. Car taken over night by AA and left outside Protyres - engineer rang next day to explain what needed to be fixed... See more
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Good job done very quick,changed 4 tyres for me that they ordered in and got quick then completed a free battery check,informed me it was nearly at the end of its time and quickly replaced it ..
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Company details
About Protyre Autocare - Carlisle Broadway
Written by the company
Written by the company
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contact info
88 Kingstown Broadway, Carlisle, CA3 0HA, Carlisle, Cumbria, United Kingdom
- 01228 529656
4.6
Excellent
2K reviews
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Reply from Protyre Autocare - Carlisle Broadway
Hello Customer,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Carlisle branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Great service
I didn't have an appointment but got my car looked at after a short wait. Very helpful staff.
September 25, 2026
Reply from Protyre Autocare - Carlisle Broadway
Hello Muriel,
We would like to thank you for sharing your feedback regarding the service you received at our Carlisle Broadway branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Even after I had to reschedule 3 times…
Even after I had to reschedule 3 times they were very understanding, good product and a even better service
September 30, 2026
Reply from Protyre Autocare - Carlisle Broadway
Hello Stephen,
We would like to thank you for sharing your feedback regarding the service you received at our Carlisle Broadway branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Carlisle Broadway
Hello Mr Rae,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Carlisle branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Excellent as always
Brilliant service, the repair was undertaken very quickly and cost was very reasonable. I was having a particularly bad day personally but the lads cheered me up from walking through the door with their friendly chat
September 28, 2026
Reply from Protyre Autocare - Carlisle Broadway
Hello Mrs Dodd,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Carlisle branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Friendly helpful staff who provide an…
Friendly helpful staff who provide an excellent service to customers
September 28, 2026
Reply from Protyre Autocare - Carlisle Broadway
Hello Fred,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Carlisle branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Great job on my car brakes today won't…
Great job on my car brakes today won't go anywhere else
September 24, 2026
Unprompted review
Reply from Protyre Autocare - Carlisle Broadway
Dear Stephen,
Thank you very much for leaving us this 5-star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Carlisle Broadway branch.
We appreciate your business and hope to see you again in the future.
Kind regards
Kayliegh
Customer care - Protyre
Had the tyre pressure monitor flashing …
Had the tyre pressure monitor flashing went to GT tyres and couldn’t find anything wrong so went to Gates tyres and discovered was the front near side at fault which they replaced
September 23, 2026
Highly recommended
Polite and efficient reception staff and also tyre fitters. Easy to make an appointment and quick turn round.
September 23, 2026
Reply from Protyre Autocare - Carlisle Broadway
Hello Alex,
We would like to thank you for sharing your feedback regarding the service you received at our Carlisle branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Coil spring had snapped and went into…
Coil spring had snapped and went into tyre resulting in a scary experience on bypass. Car taken over night by AA and left outside Protyres - engineer rang next day to explain what needed to be fixed and the work was promptly done. Great service.
September 23, 2026
Reply from Protyre Autocare - Carlisle Broadway
Hello Denise,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Carlisle branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Carlisle Broadway
Hello Mr Afzal,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Carlisle branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Fast and efficient service
Fast and efficient service, good prices and took care of my wheels when fitting new tyres! Booking process is easy and convenient.
September 23, 2026
Reply from Protyre Autocare - Carlisle Broadway
Hello Rachel,
We would like to thank you for sharing your feedback regarding the service you received at our Carlisle branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Really good service
Really good service! Reception staff on day of car service were helpful and gave me plenty of information. Thank you to the staff that serviced my car. Easy booking process! Definitely recommend to others and will be back again next year (or in between services)
September 18, 2026
Reply from Protyre Autocare - Carlisle Broadway
Hello Miss Kilasi,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Carlisle branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Always had good service from Stoyko and…
Always had good service from Stoyko and yet again he went above and beyond to sort my car, he is credit to Protyre.
September 17, 2026
Unprompted review
Reply from Protyre Autocare - Carlisle Broadway
Hello Roy,
We would like to thank you for sharing your feedback regarding the service you received at our Carlisle branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Called in with a puncture
Called in with a puncture. The lads were busy but managed to fit me in. 10 out of 10.
Thanks lads
September 16, 2026
Reply from Protyre Autocare - Carlisle Broadway
Hello Richard,
We're so pleased to hear that our team in centre were able to assist you quickly with your puncture,. Thank you for your kind words and the 5 star rating!
Best regards,
Eddie
Customer Care - Protyre
Great service and excellent range plus…
Great service and excellent range plus very fair prices. Fitting was a doddle. Many thanks.
September 14, 2026
Reply from Protyre Autocare - Carlisle Broadway
Hello Mr Papaleo,
We would like to thank you for sharing your feedback regarding the service you received at our Carlisle branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Very friendly and kept me updated on…
Very friendly and kept me updated on how my service was going
September 14, 2026
Reply from Protyre Autocare - Carlisle Broadway
Hello Kenneth,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Carlisle branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Carlisle Broadway
Dear Mrs Owen,
Thank you very much for leaving us this 5-star review.
We always try to ensure our products and customer service are the best they can be, so we are delighted to hear you are happy with the service you received from our team at our Carlisle Broadway branch.
We appreciate your business and hope to see you again in the future.
Kind regards
Kayliegh
Customer care - Protyre
Reply from Protyre Autocare - Carlisle Broadway
Dear Mr Brooke,
Thank you very much for leaving us this 5-star review.
We always try to ensure our products and customer service are the best they can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Carlisle Broadway branch.
We appreciate your business and hope to see you again in the future.
Kind regards
Kayliegh
Customer care - Protyre
Excellent service
Excellent service, as I arrived without an appointment with a tyre pressure warning light on. I was given info about what they would need to do to check what the problem was. I knew I need two new tyres so was happy to have this done.
I went for some lunch while they did what was needed and came back to find car ready. They had tried to contact me but I had not checked they had the correct number, my fault. Never the less the gentleman at reception was very polite. Thank you.
September 7, 2026
Reply from Protyre Autocare - Carlisle Broadway
Dear Moira Lamb,
We are truly grateful for your kind words and the 5-star rating.
We are happy to hear that our team at our Carlisle Broadway branch was able to assist you promptly with your tyre pressure warning light, even without an appointment.
It is always our aim to provide clear information and efficient service.
We appreciate your understanding regarding the contact attempt and are glad our reception team remained polite and helpful.
We are pleased we could get you back on the road quickly with your new tyres.
Thank you for sharing your positive experience.
We will look forward to welcoming you again in the future.
Kind regards
Kayliegh
Customer care - Protyre
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