Booking really easy over the Internet,booked for 08.30 had to wait around ten minutes due to other customers waiting but overall great service hassle free lovely people to deal with,only waited hour,... See more
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Ordered online and received a fantastic priced quote. Called into Carlisle depot and was turned around in under 15 mins. Excellent value and customer service.
Company replied
Efficient service, tyres were in stock to be fitted and there wasn't too long to wait. The wheel balancing was accurate, not everyone manages this first time. A minor point was that the VAT invo... See more
Second time coming here, Great service from start to finish. The team were friendly, knowledgeable, and got my tyres sorted quickly at a fair price. Everything was explained clearly, and the work was... See more
Company replied
Company details
About Protyre Autocare - Carlisle Broadway
Written by the company
Written by the company
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contact info
88 Kingstown Broadway, Carlisle, CA3 0HA, Carlisle, Cumbria, United Kingdom
- 01228 529656
4.6
Excellent
2K reviews
Asks customers to review
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All staff were polite and efficient and…
All staff were polite and efficient and I got seen too quickly
February 23, 2026
Excellent All the staff are so good and very helpful
Excellent All the staff are so good
February 20, 2026
Second visit to Protyre
Second visit to Protyre, once again dealt with by Liam absolutely superb service from him. Goes above and beyond with the help he gives even though the issues have nothing to do with the service's Protyre offer, his advice and assistance are second to none. Liam is a real asset to the company and is the reason I would recommend this company and use them from now on.
February 18, 2026
Gates tyres - Protyre
Gates tyres - Protyre
Did an excellent job as always.
Good advice and explanation.
Tyre in stock
Fitted in a timely manner
Competitive price for the exact tyre we required to match others on the vehicle.
Would recommend
February 12, 2026
This is the company to use for the care…
This is the company to use for the care and repair of your vehicle. Brilliant quality of expertise and very cost effective. You will not get a more efficient service or care anywhere else that is better.
February 6, 2026
Booked online and I went to the…
Booked online and I went to the Carlisle depot at the appointed time although very busy the service was excellent after about one hour all done would highly recommend but I would advise booking online
February 6, 2026
May use AI-assist with repliesRead more
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Reply from Protyre Autocare - Carlisle Broadway
Dear Paul T,
We appreciate you taking the time to leave us this fantastic review!
We're so glad you were happy with our prompt service and reasonable prices at our Carlisle Broadway branch.
Thank you for your feedback,
.
We will look forward to welcoming you again in the future,
Kind regards
Kayliegh
Customer Care - Protyre
Mot while you.wait just over one hour…
Mot while you.wait just over one hour just time to shop easy to book on line and pay good price
January 26, 2026
I booked my MOT with wheel alignment…
I booked my MOT with wheel alignment through Groupon for a great price. I had a long wait because they forgot to do the wheel alignment and then said It would be another hour before they could do it. I sat in their waiting room for nearly three hours, cold but a free tea from their machine (not very nice). The staff are great, friendly and efficient.
January 26, 2026
Everything went well,thanks
January 21, 2026
Efficient with a full explanation of replacement
Efficient with a full explanation the tyre replacement.
January 19, 2026
Main reason for 5*was reception team of…
Main reason for 5*was reception team of Phil and Liam. - In Nov. I faced a difficult choice of paying £3400 for repair . Care and helpful advice made my choice easier. And an excellent job was done. This time it was MOT time, and again the same two guys offered good advice, with real customer support.
Whilst it still cost me another £400 I came away feeling well looked after.. sorry mechanics, you did another great job as well.
A good reception team creates customer retention.
January 16, 2026
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