Booked in online for wheel alignment, discovered I couldn't make the time I booked, rang and changed time to later in the day. Arrived at revised time they took the car straight in, it took exactly th... See more
Company replied
Ventura Park, Broadshires Way, OX18 1AD Carterton, Carterton, GB
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Booked in online for wheel alignment, discovered I couldn't make the time I booked, rang and changed time to later in the day. Arrived at revised time they took the car straight in, it took exactly th... See more
Company replied
Easy process making the booking for new tyres. On the day the staff were friendly and confirmed how long the work would take. Took the opportunity to use Carterton Gym whilst work was being done. On r... See more
Company replied
Did the job on time and quickly. Was impressed that the fitter had checked the automatic tyre pressure sensor was reading ok before returning.
Company replied
Took my car for MOT and all done no problems. Staff were polite and friendly! ( the atmosphere was as lot happier than some visits I have had) one member of staff was on holiday. So much better e... See more
Company replied
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Ventura Park, Broadshires Way, OX18 1AD, Carterton, Carterton, United Kingdom
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Why perform Bike Mot if you cannot fix them? Failed MOT then didn’t offer anything and the employee working there couldn’t careless.

Reply from Protyre Autocare - Carterton
Fast and hassle free. Had a tyre changed and was sorted within 10 minuets of arriving. Went back a second time to have my aircon done and same with that - quick and easy process
Staff went above and beyond to provide a friendly, efficient, trustworthy service and identified/dealt with issues arising extremely well. Would highly recommend them - extremely good value for money as well.
Great customer service and friendly environment - highly recommended
All pretty straight forward, only didn’t give 5’stars as the MOT took longer than the hour, so I was waiting around for a further 20mins….
Kind respectful staff, worked quick and proficient for a reasonable price
I was dropped off early to collect my car after it’s service and MOT. The MOT hadn’t been done yet and was due to be completed after lunch. I had expected to wait, but the mechanic offered to have a late lunch so I didn’t have to wait around. How kind and thoughtful. 👍
Protyre in Carterton have been beyond excellent and have been a pleasure to deal with. We have taken our cars to be MOT'd there multiple times and it's all been very smooth. They were very understanding when my car was majorly delayed in being dropped off after breaking down (i.e. 5 days late) and they fixed and serviced it asap. They made what was quite a stressful time, very straightforward and it was much appreciated.
Faultless service from start to finish they are easy to deal with and car and the car was finished on time
Your team were polite on time worked hard also gave me good advice on changing my other tyres which I’ll be doing this week thanks
Great job as always by the lads at Carterton Protyre!
Very quick and straightforward visit after booking online. Will use again.
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