Booked in online for wheel alignment, discovered I couldn't make the time I booked, rang and changed time to later in the day. Arrived at revised time they took the car straight in, it took exactly th... See more
Company replied
Ventura Park, Broadshires Way, OX18 1AD Carterton, Carterton, GB
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Booked in online for wheel alignment, discovered I couldn't make the time I booked, rang and changed time to later in the day. Arrived at revised time they took the car straight in, it took exactly th... See more
Company replied
Easy process making the booking for new tyres. On the day the staff were friendly and confirmed how long the work would take. Took the opportunity to use Carterton Gym whilst work was being done. On r... See more
Company replied
Did the job on time and quickly. Was impressed that the fitter had checked the automatic tyre pressure sensor was reading ok before returning.
Company replied
Took my car for MOT and all done no problems. Staff were polite and friendly! ( the atmosphere was as lot happier than some visits I have had) one member of staff was on holiday. So much better e... See more
Company replied
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Ventura Park, Broadshires Way, OX18 1AD, Carterton, Carterton, United Kingdom
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Very accommodating. Very friendly. Very organised and brilliant communication. Quite expensive but no time for comparison.
Super easy and quick to book MoT, staff were really friendly. Will book with them again next year
Disappointing service. I made an appointment for 10-30 when i arrived i was told to leave the wheel and come back at 4-00 that ment i had another thirty mile round trip.

Reply from Protyre Autocare - Carterton
Great service. Efficient and friendly. They also sorted out a couple of extra bits for me, which was much appreciated.
Very quick service ie next day. Had tyres of my choice in stock. Adjusted tracking and car now runs as straight as a die.
Can't fault it really. Good selection of tyres, ordered online. Appointment made. Fitted, no hassle.
The only downsides were I cant quite understand why it takes 45mins to fit 2 tyres, and the invoice/receipt I requested was not supplied.
Thorough mot. Lot of work done very quickly. Good value informative and friendly
As always - lovely customer service - polite, friendly and efficient
I have used Pro Tyres Carterton for years , always helpful and friendly. Good prices too
Ordered tyres on line, given a time to be there. Tyres fitted in less than an hour. Excellent service & staff at Carterton Protyre!
Been using these guy for few years now and always impressed by the service!
Andy is a superhero without a cape. Does everything the squeeze me in in an emergency, always so considerate, welcoming, friendly and kind. The whole team there are. I wouldn’t go anywhere else.
It was really easy to book the tyre I needed online and the date of my choosing. I was able to leave my car whilst I went off and did other things and when I returned it was all complete. Very pleased with this service, thank you
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