I have been using Pro-Tyre Cheltenham for many years and have always received excelled service from the team. I recently took my car in for an MOT. The communication was clear and the process made... See more
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Location
Switch locationUnits C1&C2, Bathwick Tyres, GL51 9PB Cheltenham, Gloucestershire, GB
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See what reviewers are saying
They really took an interest in other the car and my requirements. The level of care & attention was above & beyond what I was expecting but full marks to the guys who looked after the car. They ob... See more
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Have to say had a great experience with pro-tyres from booking on-line, to being met by manager Mark and his most helpful team. Car booked in for 8.30 work started promptly while I waited, and complet... See more
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Admittedly, Protyre were the 3rd tyre place I visited on Saturday after 2 other places were unable/unwilling to help. These guys were lovely. Helpful. Informative. Sorted out a botch job of a tyre... See more
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Company details
About Protyre Autocare - Cheltenham
Written by the company
Written by the company
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contact info
Units C1&C2, Bathwick Tyres, GL51 9PB, Cheltenham, Gloucestershire, United Kingdom
- 01242 584757
4.6
Excellent
1K reviews
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Reply from Protyre Autocare - Cheltenham
Hello Customer,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Cheltenham branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Great customer service
Great customer service, team worked really well very informative this will be my go to garage and will recommend to all my friends. Mark was really welcoming and every time I go in he’s flat out never stops but still has time to give great customer service and keeping a smile on his face especially in this hot weather could do with air con
June 24, 2026
Reply from Protyre Autocare - Cheltenham
Dear Jane,
We are so pleased to hear about your positive experience with our team at our Cheltenham branch.
It's wonderful to know that our service has made us your trusted garage.
We appreciate you recommending us to your friends.
Thank you for your feedback.
We will look forward to welcoming you again in the future.
Kind regards
Kayliegh
Customer care - Protyre
There was a potential problem with the…
There was a potential problem with the locking wheel it's. I was able to watch the fitter solving it. I was also impressed with the way he talked me through tracking errors and gave advice about corrosion on one of the wheels.
June 16, 2026
Reply from Protyre Autocare - Cheltenham
Hello Mr Wragg,
We're so glad to hear about your positive experience! It's wonderful that our fitter could resolve the issue and provide helpful advice. We appreciate your kind words.
Best regards,
Eddie
Customer Care - Protyre
Reply from Protyre Autocare - Cheltenham
Hello Mr Bourne,
We appreciate your kind words! We are delighted you had a positive experience with our team in centre.
Best regards,
Eddie
Customer Care - Protyre
Air conditioning recharge
Air conditioning recharge - completed very quickly and just in time for the hot weather. An excellent service provided - thank you.
June 24, 2026
Reply from Protyre Autocare - Cheltenham
Hello Andrea,
We would like to thank you for sharing your feedback regarding the service you received at our Cheltenham branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Had two MOT’s done and one was booked…
Had two MOT’s done and one was booked the day before. Very good service, timing spot on and no unnecessary upselling.
June 24, 2026
Reply from Protyre Autocare - Cheltenham
Hello Dave,
We would like to thank you for sharing your feedback regarding the service you received at our Cheltenham branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Unrivalled knowledge about tyre…
Unrivalled knowledge about tyre specification and fitting
June 19, 2026
Reply from Protyre Autocare - Cheltenham
Hello Dan,
We're so glad to hear you found our knowledge and fitting service unrivalled. Thank you for your kind words!
Best regards,
Eddie
Customer Care - Protyre
Great service
Great service by Mark and his team. Couldn’t ask for a more personalised service.
Highly recommended.
June 22, 2026
Reply from Protyre Autocare - Cheltenham
Dear Jane,
We're so glad you enjoyed our personalised service!
Your recommendation means a lot to us.
Thank you for sharing your positive experience you had with our team at our Cheltenham branch.
We will look forward to welcoming you again in the future.
Kind regards
Kayliegh
Customer care - Protyre
Easy to use booking system
Easy to use booking system, busy Saturday morning MOT slot but dealt with quickly and professionally. Would highly recommend.
June 17, 2026
Reply from Protyre Autocare - Cheltenham
Hello Patrick,
We're so pleased you found our booking system easy to use and that your MOT was handled quickly and professionally by the team in centre. Thank you for your kind recommendation!
Best regards,
Eddie
Customer Care - Protyre
Great service and very affordable rates
June 15, 2026
Reply from Protyre Autocare - Cheltenham
Hello Ian,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Cheltenham branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
After discovering a puncture on the…
After discovering a puncture on the motorway, I tried several garages in Cheltenham, Mark and his team were the only ones who were helpful, very pleasant and fitted a new tyre quickly.
June 17, 2026
Reply from Protyre Autocare - Cheltenham
Hello Customer,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Cheltenham branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Highly professional
Highly professional - I thoroughly recommend the team of technicians and mechanics at Protyre Cheltenham. They go above and beyond. Why go anywhere else? Plus a really easy online booking service.
June 3, 2026
Reply from Protyre Autocare - Cheltenham
Hello John,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Cheltenham branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Really good service and advice
Really good service and advice - bought 4 new tyres and tracking check last week. They took time to show me what they were doing and any concerns they had. They made sure that the hubs were free from corrosion before wheels went back on and attention to detail was superb (making sure that the BMW centre logo was aligned to valve location was a nice touch). Really happy with the experience
June 12, 2026
Reply from Protyre Autocare - Cheltenham
Hello Matt,
We are so pleased to hear about your excellent experience with us. It is wonderful to know that our service, advice, and attention to detail met your expectations. We are especially happy that our in centre team's thoroughness and care made such a positive impression. Thank you for your kind feedback!
Best regards,
Eddie
Customer Care - Protyre
Nice professional job not scratched…
Nice professional job not scratched alloys, good price.
June 3, 2026
Reply from Protyre Autocare - Cheltenham
Hello Mr Betteridge,
We would like to thank you for sharing your feedback regarding the service you received at our Cheltenham branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Aircon regas
Booked aircon regas online at a good price. Arrived at the time booked and completed when they said it would be with no problems.
June 4, 2026
Reply from Protyre Autocare - Cheltenham
Hello Mr Keegan,
We would like to thank you for sharing your feedback regarding the service you received at our Cheltenham branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Very knowledgeable and honest staff
Very knowledgeable and honest staff. Shame i didnt get a receipt and details of the service at that time and was advised it would be sent to me. Still waiting!
June 8, 2026
Reply from Protyre Autocare - Cheltenham
Hello Patrick,
We would like to thank you for sharing your feedback regarding the service you received at our Cheltenham branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Air Con Regas
Arrived a bit early was told that as soon as they had finished the previous job they would get straight on to mine. Asked to take a seat and help myself to coffee.
Once job completed results and usage was explained to me.
Staff were friendly and helpful.
Air Con all working great!
June 8, 2026
Reply from Protyre Autocare - Cheltenham
Hello Graeme,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Cheltenham branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Excellent service will recommend
June 8, 2026
Reply from Protyre Autocare - Cheltenham
Hello Andy,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Cheltenham branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Excellent staff and very efficient.
Excellent staff and very efficient.
Nice people to deal with.
You could do with two people on the front desk as the site is very busy.
It cannot help with your business.
June 8, 2026
Reply from Protyre Autocare - Cheltenham
Hello Dave,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Cheltenham branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
can't fault the service i received…
can't fault the service i received regarding the fitting of my 2 tyres but having booked on line with a given arrival time to be told it would be approximately a 2 and a half hour wait i think was a little off
June 3, 2026
Reply from Protyre Autocare - Cheltenham
Dear Mr Haines,
Thank you for leaving us a review.
We're pleased you found the service by the team in centre to be good. However, we're sorry to hear that you had a longer than expected waiting time. We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you.
We apologise for any inconvenience that may have been caused.
Kind regards,
Eddie
Customer Care - Protyre
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